Compare Atempo vs Vembu Technologies

Atempo

Based on 1 review.

Vembu Technologies

Based on 66 reviews.

Sample Customers

Atempo Time Navigator

University Savoie Mont Blanc

Atempo Live Navigator

Dufresne Corrigan Scarlett

BDRShield

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola

Popular Solutions

Atempo Time Navigator

0 reviews

BDRShield

1 reviews

Top Industries

Construction Company

15%

Comms Service Provider

10%

Outsourcing Company

10%

Financial Services Firm

Construction Company

14%

Outsourcing Company

11%

Educational Organization

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Admin at a tech services company
We use it for the server infrastructure, the entire VMware clusters on backup, and we use also the internal agents...
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Review 1 of 1

No Data Available

Customer Service

Anonymous User
IT Admin at a tech services company
Their technical support is friendly. They are capable. They are fast. And we have a personal contact there so we can...
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Review 1 of 1

Forrest Wu
Sr. Specialist, IT at 01 communique
I would rate the technical support as eight or nine (out of 10). I would like them to improve their response rate.
Read full review of BDRShield »
Thomas Roes
Director at Switact
My experience with their technical support is that I hardly ever needed it. If I needed it, it was good. Not needing...
Read full review of BDRShield »
Forrest Wu
Sr. Specialist, IT at 01 communique
I'd like to get quicker technical support for urgent issues. Sometimes, it took longer than I expected. For example,...
Read full review of BDRShield »
Anonymous User
Senior Architect at ePlus Technology
Technical support gets an A-plus.
Read full review of BDRShield »
Anonymous User
IT Specialist at a hospitality company
Working with technical support was challenging due to the time zone difference as they are located overseas, but...
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BobbyMorrell
Manager at a real estate/law firm
Customer service could be improved. There seems to be a delay when trying to get to someone for customer service...
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Dennis Skaltsis
WebFOCUS Senior Consultant at a healthcare company
Their technical support is excellent. The speed at which those guys are replying is like chatting through email. They...
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ArtGrasso
Systems Business Manager at a construction company
The problem that I really had — and it was not the product — is that when I called in, the phone system is a negative...
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Tony Ashvanian
IT Director at Boom Logic
I contacted BDRSuite support during deployment because I had a few questions about using the high availability...
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MuhammadFarid
Founder and GM at Go Live
The main component in the backup solutions is compatibility. The backup is located on the hard disk, and I didn't...
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WaqarAzeem
IT Manager at Kuwait Medical International
The technical support is good.
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Anonymous User
IT Consultant at a tech services company
Customer Service: Extremely Poor. There were no real SLA's available and when we tried to contact our Account Manager...
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Anonymous User
Consultant at heXel
Technical support is 7/10, on average. They could make it better by improving the speed of responses. Sometimes,...
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Assad Ali
Owner at Ali Network Solutions
The technical support's response time was okay. I had to wait several hours for a response, but that was probably...
Read full review of BDRShield »
Reviewer93746
Owner at a consultancy
For the issues that I've had, the tech support has been very good. I've had no complaints and they've been very...
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Richard Goward
IT Administrator at a wellness & fitness company
I run into the problem of their chat service not being available frequently. I like chat as it is quick. When it is...
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Gabor Virag
Systems Engineer at GVir Informationsmanagement
They have very good support. I always get an answer quite fast when we have trouble. When we write an email, on next...
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Hasni Guetaff
Director of Technology at a wholesaler/distributor
I would give tech support a score of nine out of ten, which is almost perfect for me.
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Anonymous User
IT Director at a retailer
The individual with whom I have been in contact is competent, but the support team responsible for reading emails is...
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Richard Voorheis
Software Test Engineer at a tech vendor
Their technical support is very good to work with, as they are able to propose alternate solutions to problems that...
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Chukwu Austine
Team Lead IT Infrastructure & Support at Africa Prudential Plc
I love Vembu's customer care. If you have any issues or questions, they respond and their response time is quick....
Read full review of BDRShield »
Niels Jensen
Owner at DataMate
I have contacted support several times. They are absolutely fantastic. It's very easy to get support. They reach out...
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Anonymous User
IT Director at a marketing services firm
We have always gotten to a solution eventually. Sometimes, it takes some time though. I had an issue that had to be...
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Tim Kemp
IT Director at Premier Technical Services Group PLC
Technical support is fantastic. Responses are normally received within about an hour to an hour-and-a-half. Where...
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Anonymous User
Second Line / Drifttekniker at a tech services company
Technical support is excellent.
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Anonymous User
CEO at a tech services company
Their tech support is okay, but they don't respond in time to sort out the problem. We sorted it out ourselves. We...
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Rajkumar Neelakantan
IT Director at a marketing services firm
Support is very good. When you call them or send out a support email, immediately someone responds. It’s really good....
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Anonymous User
Manager Infrastructure and Applications at a tech services company
From both the sales and technical support standpoint, they have been great. They have helped out to the extent that...
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Anonymous User
Network Administrator at a non-profit
Support is very important. But sometimes they respond to me four hours after I contact them, maybe more. I would like...
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RakeshKumar11
Project Manager at TMI DUBAI
I have used their support, and I had a very good experience. We were basically installing a demo for another client,...
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Review 1 of 30

Technical Support

No Data Available

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