Compare Aqua Security vs Snyk

Aqua Security

Based on 37 reviews.

Snyk

Based on 53 reviews.

Latest Research

Buyer's Guide

Aqua Cloud Security Platform vs. Snyk

September 2026

Snyk vs. Aqua Cloud Security Platform

Updated: September 2026

Buyer's Guide

Snyk vs. Trivy

September 2026

Snyk vs. Trivy

Updated: September 2026

Buyer's Guide

Aqua Cloud Security Platform vs. Snyk

September 2026

Aqua Cloud Security Platform vs. Snyk

Updated: September 2026

Sample Customers

Aqua Cloud Security Platform

HPE Salesforce Telstra Ellie Mae Cathay Pacific HomeAway

Snyk

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief

Popular Solutions

Aqua Cloud Security Platform

9 reviews

Trivy

12 reviews

Snyk

8 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Samir Paul
Security Practitioner at a tech vendor
My main use case for Aqua Cloud Security Platform is securing the cloud environment through CNAPP, which is Cloud...
Read full review of Aqua Cloud Security Platform »
Utsav Sharma
Senior Security Consultant at Ernst & Young
I use Trivy mainly for container security, specifically for scanning our images. I have integrated it with our CI/CD...
Read full review of Trivy »

Review 1 of 2

Abhishek-Goyal
Software Engineer at a computer software company
I typically use Snyk for checking the security and vulnerabilities in my repositories. Recently, I have used Snyk in...
Read full review of Snyk »

Review 1 of 1

Customer Service

Dharmendra Kr. Chauhan
Manager|Cloud Security & Solution Architect| CloudOps|AppSec | DevSecOps | DevOps | CapOps | FinOps at Wipro
Support has been fine overall. If I have concerns, they help me one on one. Often in one call, we can have any issue...
Read full review of Aqua Cloud Security Platform »
SedatKandemir
Enterprise Cloud Architect at a insurance company
I have used the technical support from Aqua Security. We had some issues we had to solve ourselves. I rate the...
Read full review of Aqua Cloud Security Platform »
Jyothikumar C
Senior Engineering Manager at Ninjacart
Internally, we have a cybersecurity specialization team in my office. I don't see much critical difference as they...
Read full review of Trivy »
Lizeth Zuluaga
Cloud Security Specialist at Telstra
Aqua Security's technical support is usually quite responsive.
Read full review of Aqua Cloud Security Platform »
Sudheer Kumar
Cyber Security Practice Lead at a tech services company
Customer support is acceptable. Sometimes we receive a complaint from our L3 or L2 engineers that they are not...
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Henry Mwawai
Information Security Engineer at a consultancy
The customer support is favorable on my side.
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Sudheer Kumar
Cyber Security Practice Lead at a tech services company
The customer support for Aqua Cloud Security Platform is excellent, available 24/7, and provides better solutions for...
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Faizan Anwar
Cloud DevOps Lead at Venturenox
I just use the documentation or, if needed, Google it as there is a large community support.
Read full review of Trivy »
DeepakReddy
Sr.Devops engineer at Scaler
The customer support has been responsive and knowledgeable, especially regarding deployment questions and policy tuning.
Read full review of Aqua Cloud Security Platform »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
I've never dealt with technical support.
Read full review of Aqua Cloud Security Platform »
Samir Paul
Security Practitioner at a tech vendor
The customer support for Aqua Cloud Security Platform is good.
Read full review of Aqua Cloud Security Platform »
Burak AKCAGUN
Business Development Manager at Axoft Ukraine
The technical support is highly responsive and exceptionally helpful. When I report an issue, they address it...
Read full review of Aqua Cloud Security Platform »
Surya Aniketh Tamirisa
Software Engineer at a tech vendor
I have never contacted technical support for Trivy.
Read full review of Trivy »
Anonymous User
Software Engineer at a manufacturing company
I haven't had the chance to talk to the support team, so I have no direct experience with their customer service....
Read full review of Trivy »
Anonymous User
Sales Engineer at a computer software company
The customer service and support are good.
Read full review of Aqua Cloud Security Platform »
Anonymous User
Director of Engineering at a tech vendor
Tech support is good and fast. We haven't needed tech support much, maybe two or three times a year. We used it most...
Read full review of Aqua Cloud Security Platform »
Anonymous User
Security manager at a tech services company
They aren't so good. They don't always follow up with the problems. Support needs improvement, they should be more...
Read full review of Aqua Cloud Security Platform »
David_Liu
DevOps Developer at a comms service provider
I primarily rely on documentation and the Trivy output for any issues. I haven't used online technical support.
Read full review of Trivy »
Mark Rausch
Cloud Security Support at a tech vendor
I believe I only had one or two tickets open with customer support while I was working on Aqua Cloud Security...
Read full review of Aqua Cloud Security Platform »
Anonymous User
Data Scientist at a computer software company
The technical support is sometimes quick and responsive, but at other times it may take a bit longer to get assistance.
Read full review of Aqua Cloud Security Platform »
Patrick Geronimo
Technology Director at IPV Network
I'm the person who manages technical support. I have contacted the team in Singapore. They're pretty good. The person...
Read full review of Aqua Cloud Security Platform »
Dmitrey Kazin
DevOps Engineer at Interdiciplinary center
Although I have not had to contact the support team regularly, I did reach out to them on Discord for assistance with...
Read full review of Trivy »
ShashankKumar
Site Reliability Engineer at a tech vendor
We haven't tried reaching out to Trivy's technical support, and I'm unsure if they provide any.
Read full review of Trivy »
Suryadev Chaudhary
Project Associate Engineer at a tech vendor
There are times when I need technical support, which I would rate nine out of ten. I generally find support through...
Read full review of Trivy »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
We are using the open source community, so we do not need customer service support. If anything happens, we go on...
Read full review of Trivy »
Cem Gurkok
Lead Security Engineer at a tech company
One of the great aspects of Aqua Security was their technical support. They understood the issues we were reporting...
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Goutham Kumar
Principal DevSecOPs at a computer software company
I have never escalated any issues as Trivy is open-source.
Read full review of Trivy »
Vishal Chaudhary
Senior Principal Consultant Cloud/DevOps/ML/Kubernetes at Opticca
The technical support is good. Whenever we open a ticket, the people are quite helpful about it.
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Anonymous User
Framework Engineer at a tech services company
Being open source, I've raised issues on GitHub, and they were taken up quickly. However, it takes some time to...
Read full review of Trivy »
OshinSharma
Head - Cybersecurity at a retailer
The technical support is good, and they reply on time.
Read full review of Aqua Cloud Security Platform »

Review 1 of 30

Diego Moreo
Software Quality Coordinator at a retailer
I don't know about the support or customer service details. It's another team's responsibility.
Read full review of Snyk »
VinothKumar5
Head for Application Security at Hexaware Technologies Limited
A technician was allotted to us, and he responded promptly to our queries and gave timely information. I rate Snyk a...
Read full review of Snyk »
ANDRESANTOS
Senior DevSecOps at V8
The documentation is good. It is one of the reasons we did not need support. We could understand the implementation...
Read full review of Snyk »
Shashank N
Security Engineer Dev Sec Ops at a outsourcing company
The support has improved a lot.
Read full review of Snyk »
Boya Uday Kumar
Ai Research Enthusiast And Developer at ADP
Customer support has been decent overall. When we needed help as a team, we approached them, and they are generally...
Read full review of Snyk »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
We do not raise issues directly with Snyk. We have a common team that liaises with Snyk. Whenever we have issues, we...
Read full review of Snyk »
Jayashree Acharyya
Director at PepsiCo
The solution’s technical support team was involved during the architecture integration. We got their support, but I...
Read full review of Snyk »
Alina-Eugenia Negulescu
Head of Procurement and Vendor Manger at twoday
The product has a fantastic tech support team. We actually have a Slack channel with them, and the customer success...
Read full review of Snyk »
Nixon Bagalkoti
Cyber Security Lead at a printing company
They are very proactive, sometimes more than what we want them to be. They reach out to us very often, and they are...
Read full review of Snyk »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
I contact customer support at least once a month, not because we are facing issues, but to give technical reports as...
Read full review of Snyk »
KienNguyen1
Application Security at Finos
The technical support services are available quickly for developers. However, they should improve their speed of...
Read full review of Snyk »
meetharoon
CEO at a computer software company
Our organization maintains a good relationship with Snyk's customer support team. Despite potential variations in...
Read full review of Snyk »
Abhishek-Goyal
Software Engineer at a computer software company
I never reached out to customer support because I never encountered any issues.
Read full review of Snyk »
AyubShaik
DevOps Engineer at Perptualblock
I haven't faced any issues that I can take to them. So, all the documents Snyk provides have solutions to the...
Read full review of Snyk »
Boris-Vishnevsky
CTO at AlphaNuTech
The solution's technical support is quite good. We have a model of Alliance partnerships. We have well defined and...
Read full review of Snyk »
Boris-Vishnevsky
CTO at AlphaNuTech
I worked with their professional services organization. I did not have a chance to go to support, so I cannot comment...
Read full review of Snyk »
PavanKumar17
Senior Testing Engineer at a computer software company
We contacted them for support. They were responsive, and they responded quickly.
Read full review of Snyk »
Anonymous User
Cloud Security Engineer at a manufacturing company
Tech support is good. They are reliable and available. Some of the teams are using Snyk and they are not complaining...
Read full review of Snyk »
Anonymous User
Head of Sales at a tech services company
I rate the technical support a ten out of ten.
Read full review of Snyk »
Baljindra
System Administrator at a tech vendor
I would evaluate Snyk's customer service and technical support positively. In our experience, the support has been...
Read full review of Snyk »
Anonymous User
VP of Engineering at a tech vendor
Snyk's technical support is very good. We haven't used it much. I've engaged with customer success and some of the...
Read full review of Snyk »
Anonymous User
Security Engineer at a computer software company
Their technical support is top-notch, a 10 out of 10. I have a Slack channel for direct discussions with support. And...
Read full review of Snyk »
Jorge-Herran
Senior Devops at Appgate
The technical support is good. They are very helpful and also offered us a demo.
Read full review of Snyk »
Anonymous User
Security Solutions Architect at a tech services company
I have not contacted technical support.
Read full review of Snyk »
Nicholas Secrier
Information Security Officer at a tech services company
We had some chats with technical support at the beginning. They seemed to be pretty responsive. Generally, you...
Read full review of Snyk »
RomanZelenko
Works
Our enterprise success manager from Snyk has open discussions with us. We have been with Snyk at meetings and...
Read full review of Snyk »
Anonymous User
VP Enterprise Architecture and Solutioning at a financial services firm
The solution's technical support is okay. I rate the technical support an eight out of ten.
Read full review of Snyk »
Anonymous User
Principal Software Engineer at a healthcare company
There are good resources to answer questions when we have issues.
Read full review of Snyk »
Anonymous User
Senior DevSecOps/Cloud Engineer at Valeyo
I've never used their technical support.
Read full review of Snyk »
Anonymous User
Security Consultant at a consultancy
I had to work with them initially during the integration phase. Their support was okay. It was not that good, but it...
Read full review of Snyk »

Review 1 of 30

Technical Support

No Data Available

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