Compare Alteryx vs Talend

Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.

Sample Customers

Talend Data Management Platform

Accent Group, Acticall, Allianz Global Investors Distributors LLC, Car & Boat Media, Cdiscount.com

Talend Open Studio

Almerys, BF&M, Findus

Popular Solutions

Alteryx

13 reviews

Alteryx Designer

18 reviews

Alteryx Designer Cloud

0 reviews

Talend Open Studio

11 reviews

Talend Data Management Platform

5 reviews

Talend Data Quality

2 reviews

Top Industries

Financial Services Firm

23%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Our use case involves exchanging data in batch mode between applications, particularly in the retail sector. This...
Read full review of Talend Data Management Platform »
Costin Marzea
CTO, Founder at SmartStreams Software
We have customers who embed Talend Open Studio in their products like an OEM.
Read full review of Talend Open Studio »
AntonioFonseca
Superintendente de TI (CIO) at a insurance company
Our primary use case involves integrating diverse data sources into our projects. These sources include data servers,...
Read full review of Talend Data Integration »
SivanandamKrishnan
Director of analytics at Analytics Aura
The main use cases for Talend Data Fabric include setting up a data lake to enable the data platform.
Read full review of Talend Data Fabric »
Anonymous User
IT Manager at a insurance company
Talend has different modules. Talend has Talend Data integration (DI), Talend Data Quality (DQ), Talend MDM, and...
Read full review of Talend Data Quality »

Review 1 of 5

Customer Service

FabioDoro
Sales Manager at Kinyit
The technical support team is good; responses are usually received within a day.
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Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
Alteryx support responds quickly, and my interactions with them have been good. I rate Alteryx nine out of 10.
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx Designer »
Madhu Srinivasan
Principal Consultant at a financial services firm
I didn't have much experience with Alteryx support.
Read full review of Alteryx Designer »
ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx Designer »
Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
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Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
Read full review of Alteryx Designer »
Anonymous User
Project Manager at a university
We have not had any experience with customer service and support.
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Anonymous User
Senior Data Architect, Total Rewards Analytics and Insights at a retailer
We don't deal with technical support often. We typically have had other people to do that for us within our...
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Oriana Escobar
Director of Analytics at Computing Resources
We never needed technical support.
Read full review of Alteryx Designer »
Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Anonymous User
Manager, Transformation & Hyperautomation at a real estate/law firm
Technical support is quite powerful. I believe you must know how to take advantage of it, but I believe they have the...
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Fillipe Tahim
Legal Coordinator at a transportation company
I haven't contacted technical support directly as we have a partner in Brazil who supports us with any doubts. Thus,...
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Anonymous User
Director, Innovation & Analytics at a tech services company
The solution's technical support is responsive, but there are some delays at times. I rate the technical support a...
Read full review of Alteryx Designer »
Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
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Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Anonymous User
Director, Innovation & Analytics at a tech services company
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Richard Fox
Director, Digital Experience & Media at Qdoba Restaurant Corporation
Grazitti Interactive is very responsive and very helpful.
Read full review of Alteryx »

Review 1 of 30

Archan Chatterje
Consultant at Keyrus
We contact support frequently, and they are great. I haven't had a bad experience yet.
Read full review of Talend Data Management Platform »
Celine Meesseman
Director at Ingenia
I have contacted the product's support team to be able to change the principal user in Talend Management Console.
Read full review of Talend Open Studio »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Technical support is available and accessible.
Read full review of Talend Data Management Platform »
Radovan Bacovic
Senior Data Engineer at a tech vendor
My experience with their customer service team has been good so far. I don't have any complaints. Every time I went...
Read full review of Talend Stitch ETL »
Antoine JACOB
Decision-making & data management manager at Erilia
Customer service needs a better approach.
Read full review of Talend Open Studio »
Luciano Vernaglia
Partner at Sysvision
Local support from the Talend Data Management Platform can be in Portuguese and sometimes they do not have a...
Read full review of Talend Data Management Platform »
WesamHabboub
Chief Consultant at Insight360
In terms of the solution's technical support, the interactions were satisfactory, but there is room for improvement,...
Read full review of Talend Data Quality »
Aymen ANNOUN
Solutions Architect at El Djazair Information Technology (ELIT)
Regarding Talend Data Management Platform, I want to communicate with the support team of Talend because the...
Read full review of Talend Open Studio »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Talend Data Quality »
Anonymous User
Head of Data at a insurance company
They've been good.
Read full review of Talend Open Studio »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Talend Data Quality »
Anonymous User
Expert Consultant CRM at a tech services company
I have not used the support from Talend Open Studio.
Read full review of Talend Open Studio »
Anonymous User
Chief Data Architect at Lucid Technologies & Solutions
Customer Service: I have not used customer service that much. Technical Support: Being open source, technical support...
Read full review of Talend Open Studio »
Shanthan Kakulavaram
Software Developer at a tech consulting company
Technical support is good. I would give it a nine out of ten.
Read full review of Talend Data Quality »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio »
Badrakh V
Information System Architect at Astvision
We have not been in contact with technical support. Any problems that we have had so far, we have been able to solve...
Read full review of Talend Open Studio »
Anonymous User
Director at a comms service provider
We've used the technical support team a few times and they were very helpful. So I'm really satisfied with the...
Read full review of Talend Data Fabric »
Anonymous User
Program Manager at a manufacturing company
Talend's technical support isn't very good and not worth the money we spend on it.
Read full review of Talend Open Studio »
Anonymous User
Practice Head, Analytics at a tech services company
I would give technical support of Talend open studio an eight out of ten.
Read full review of Talend Open Studio »
Brian Dandeneau
Business Process and Strategy Specialist Advisor at NTTData
We never really had to use it before and never really had a big issue. We only had smaller issues when we first...
Read full review of Talend Data Management Platform »
Anonymous User
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
SivanandamKrishnan
Director of analytics at Analytics Aura
The support is not very good. The team is not well-trained, and resolving a ticket can require several discussions....
Read full review of Talend Data Fabric »
SivanandamKrishnan
Director of analytics at Analytics Aura
I'm relying more on the community rather than the support team. Generally, the support team is available for the...
Read full review of Talend Open Studio for MDM »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
Support tends to be good for the usual types of issues, but once a problem gets more complex and deeply into the nuts...
Read full review of Talend Open Studio »
ArmughanRafiq
Enterprise Architect
My experience with the technical support team of Talend MDM Platform was good. The team was responsive and solved my...
Read full review of Talend MDM Platform »
Jyoti Wilson
ETL/SQL Developer at a insurance company
We have not used technical support for DQ.
Read full review of Talend Data Quality »
Anonymous User
Principal Consultant at a tech consulting company
Technical support has been quite good. We are very happy with them so far. Of course, they could always be more...
Read full review of Talend Open Studio »
SivanandamKrishnan
Director of analytics at Analytics Aura
Talend Open Studio needs to improve on its documentation and support.
Read full review of Talend Open Studio »
Anonymous User
Senior Enterprise Information Architect at a transportation company
To be frank, at the beginning, it was very, very difficult. Now, I think that Talend understands what our challenges...
Read full review of Talend Data Fabric »
Anonymous User
IT Manager at a insurance company
Sometimes, we have challenges because they don't understand the business, but we have to explain it to them. I can't...
Read full review of Talend Data Quality »

Review 1 of 30

Technical Support

No Data Available

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