Compare Alteryx vs Aurea

Alteryx

Based on 116 reviews.

Aurea

Based on 12 reviews.

Latest Research

Buyer's Guide

Alteryx Designer vs. Azure Data Factory

February 2026

Azure Data Factory vs. Alteryx Designer

Updated: February 2026

Sample Customers

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

8 reviews

Alteryx Designer Cloud

0 reviews

Aurea CX Messenger

0 reviews

Actional

0 reviews

AMS AlertFind

0 reviews

Top Industries

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Healthcare Company

Manufacturing Company

11%

Financial Services Firm

Insurance Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajneesh Prajapati
Senior Rpa Consultant at a computer software company
Alteryx's main use case is its no-code capability, allowing me to build complex data pipelines using a drag-and-drop...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
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Review 1 of 2

Radhey Rajput
Sr. IT Analyst at a tech services company
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal...
Read full review of Aurea CX Messenger »
Sid Roy
Vice President - Operations & Client Support at a computer software company

Read full review of AMS AlertFind »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor

Read full review of Aurea CX Process »
Anonymous User
QA Expert at a tech company

Read full review of Actional »

Review 1 of 4

Customer Service

NagendraVuppala
Tax Manager at a tech services company
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
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ZavedAhmed
Senior Business Associate at a tech services company
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
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Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
Alteryx support responds quickly, and my interactions with them have been good. I rate Alteryx nine out of 10.
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Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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Himanshu Narang
Analyst at a financial services firm
I rate the technical support a six out of ten.
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Sergio Scorsoglio
Product Manager at a tech services company
While I rate the support highly, there are areas where they need to improve response time and overall competence.
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KONSTANTINOS PAZALOS
CEO at a tech services company
The technical support is good and professional but not always quick.
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at a financial services firm
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
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Vivek Vaibhav
Manager at a consultancy
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
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Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
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Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
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Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
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Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
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Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Richard Fox
Director, Digital Experience & Media at a hospitality company
Grazitti Interactive is very responsive and very helpful.
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Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
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Vishalkumar1996
Assistant Manager at a construction company
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
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Milind Shimpi
Experience Technocrat driving IT initiatives at a tech services company
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
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Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
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AmitJain
Deputy Manager at a real estate/law firm
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
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Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
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JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
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Review 1 of 30

Radhey Rajput
Sr. IT Analyst at a tech services company
The customer service and support team is good.
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of a nine out of 10. Technical Support: I would give...
Read full review of Actional »
Anonymous User
Enterprise Architect at a government
We've been in touch with technical support in the past. Their service is okay. We're satisfied with the level of...
Read full review of Aurea CX Messenger »
Anonymous User
IT Analyst at a tech services company
The current support model is excellent. I hope they continue the same going forward.
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of an eight out of 10. Technical Support: I would give...
Read full review of Aurea CX Messenger »
Anonymous User
ENK lead Developer (Java) at a energy/utilities company
Technical support is not so good lately. Aouali Park was the best partner ever, but later the Indian support was just...
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Mayra Cifuentes
Integration Engineer Leader at a retailer
The support is very useful and we have called every month with them for following up on the cases that we have in...
Read full review of Aurea CX Messenger »
Luis Alarcon
SOA Developer Solution at a tech services company
They are good. There are some times where there is a bug that is taking some time to figure out, but in the end they...
Read full review of Aurea CX Messenger »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor
8.75 out of 10 (as I am not aware of any more efficient product than this).
Read full review of Aurea CX Process »

Review 1 of 9

Technical Support

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