Compare Agiloft vs Infor

Agiloft

Based on 8 reviews.

Infor

Based on 91 reviews.

Sample Customers

Agiloft Contract Management Suite

Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente

Popular Solutions

Agiloft Contract Management Suite

0 reviews

Agiloft Service Desk Suite

0 reviews

Agiloft ITSM ITIL Service Desk Suite

0 reviews

Infor LN

12 reviews

Birst

0 reviews

Infor M3

11 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

16%

Comms Service Provider

Healthcare Company

Computer Software Company

13%

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AlvaroCamargo
Professor - General Management and Project Management at a government
Agiloft is a solution that has a business process management engine. You can implement business process management in...
Read full review of Agiloft Workflow and BPM »

Review 1 of 1

S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
Infor CloudSuite Industrial is an ERP software designed to be used in industrial engineering and for retail,...
Read full review of Infor CloudSuite Industrial »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
We primarily use Infor CloudSuite CRM for booking orders, tracking customers, managing estimates, and handling codes...
Read full review of Infor CloudSuite CRM »
Enrique Hernandez
IT Consultant at Coderland by Dominion
We run the solution on-premises but on a private cloud belonging to an IaC company. We have a remote connection to...
Read full review of Infor LX »
Ansa Leonard
Senior EPM/BI Consultant at iOCO Software Distribution Ltd
We are a consulting firm that sells the solution to our clients. Many of our clients prefer to avoid the strict...
Read full review of Infor dEPM »
Anonymous User
Director of IT at a manufacturing company

Read full review of Infor VISUAL »

Review 1 of 5

Customer Service

Anonymous User
Sales and Marketing
Customer Service: Excellent. They provide free support for 30 days for free software! Seriously. Technical Support:...
Read full review of Agiloft Service Desk Suite »
AlvaroCamargo
Professor - General Management and Project Management at a government
Technical support is good. It works very well. Any kinds of questions you have they will answer. They have very good...
Read full review of Agiloft Workflow and BPM »
Anonymous User
Lead IT Manager at a tech services company
The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies to...
Read full review of Agiloft ITSM ITIL Service Desk Suite »
Anonymous User
Systems Analyst at a tech vendor
Customer Service: Customer service is very good. Technical Support: Technical support is excellent.
Read full review of Agiloft Contract Management Suite »
Anonymous User
Contract Administrator at a non-tech company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Agiloft Contract Management Suite »
Matt Gibson
Project Executive at GT Services LLC
Agiloft has a great support team to help the process along. They are affordable, friendly, and knowledgeable. The...
Read full review of Agiloft Service Desk Suite »
Patrick Farrell
Business Analyst at Project HOME
Customer Service: Customer service is excellent; ticket and phone support, prompt responses. Depending on your...
Read full review of Agiloft Contract Management Suite »

Review 1 of 7

Jorge Saraiva
CTO at silicium consulting
Infor needs to create an online support chat directly embedded in the product. I will never understand why they don't...
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
We use a third-party provider for support.
Read full review of Infor ION »
Mike Potashnick
Director at Corporate Financial Management Systems

Read full review of Infor dEPM »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
The customer service and support is good. It's called Extreme Support, and it comes with an add-on for customers to...
Read full review of Infor CloudSuite Industrial »
Pravinkumar Bhandare
Principal Consultant - Infor M3 at Merino Consulting Services
When support is required, from Infor, it is not available at a large scale. Infor provides one portal for support. We...
Read full review of Infor M3 »
Ilias Jemili
ERP Consultant at a university
Support was helpful. They always replied on time. They were very professional too.
Read full review of Infor LN »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The solution's technical support team is helpful but could be even better.
Read full review of Infor CloudSuite Industrial »
Sanjay Patankar
General Manager at Godrej Infotech Ltd.
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
RENATOESPOLADORE
Enterprise Account Executive at RPEspoladore LTD
The technical support team are good, although they are often understaffed. However, they are not always able to...
Read full review of Infor LN »
Enrique Hernandez
IT Consultant at Coderland by Dominion
I would like to point out something important during the project and active project. It's the support. One of the...
Read full review of Infor LX »
Haridas Narayanan
Director, Consulting Services at Blue Chip Computer
I would rate technical support at eight out of ten. Particularly in India, the support is excellent. There's a...
Read full review of Infor LN »
Ansa Leonard
Senior EPM/BI Consultant at iOCO Software Distribution Ltd
Most of the time, the technical support team does not provide us with the correct resolution, and as a result, we are...
Read full review of Infor dEPM »
Anonymous User
Independent Consultant
I've contacted Infor M3 technical support, and the team was pretty good and quick to respond. The technical support...
Read full review of Infor M3 »
Anonymous User
Technical Specialist at a tech services company
The tech support was an OK experience. Birst depends primarily on their forum for their issues to be resolved.
Read full review of Birst »
Anonymous User
Manager Data Services at a logistics company
Customer Service: Customer service is fantastic! We don't use Birst support often but when we do, they have been...
Read full review of Birst »
Anonymous User
Director of Enterprise Data Architecture at a tech services company
Technical support is good.
Read full review of Birst »
JorgeSaraiva
CTO at SAPO
Infor LN have customer support in India but service could be improved. For example, suppose you're at an airport and...
Read full review of Infor LN »
ROHIT POTHANI
Infor LN manufacturing consultant at a tech vendor
I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer...
Read full review of Infor LN »
Anonymous User
Director of Enterprise Applications at a computer software company
Customer Service: It's reasonable. Technical Support: It's reasonable.
Read full review of Infor LN »
Rajashekar PK
IT Manager at GainInsights Solutions
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »
Anonymous User
Project Manager OneERP Program at a aerospace/defense firm
We have contacted them. We have a good connection with them. I'd rate them a 10 out of 10.
Read full review of Infor LN »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Anonymous User
Lead, Analytics Global Enterprise & Government at a comms service provider
The technical support is quite fair. Since we are a US-based organization, we required communication with the US on a...
Read full review of Birst »
Gene Hammons, MBA
Director at a consultancy
Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any...
Read full review of Infor CloudSuite Industrial »
Anonymous User
Business Intelligence Consultant at a tech company
I would give technical support a rating of 9/10.
Read full review of Birst »
RohitPothani
Lead consultant at Merino Consulting Services
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
Anonymous User
Business Intelligence Manager at a real estate/law firm
Technical support is excellent.
Read full review of Birst »
Anonymous User
Partner/Executive at a consultancy
I don't have any experience with their support.
Read full review of Infor M3 »
Anonymous User
Sr. Manager of Enterprise Applications
We found technical support to be very good and responsive. Tier one support has higher technical expertise than with...
Read full review of Birst »
Anonymous User
Manager - Presales and Solutions at a tech services company
Birst provides quick and helpful support on raised queries. Overall, the level of technical support is good.
Read full review of Birst »

Review 1 of 30

Technical Support

No Data Available

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