Compare AdNovum vs Omada

AdNovum

Omada

Based on 68 reviews.

Sample Customers

NEVIS nevisIDM

PostFinance, Quilvest, Generali, Swisscom Extranet

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Popular Solutions

Omada Identity

23 reviews

Top Industries

No Data Available

Financial Services Firm

14%

Manufacturing Company

11%

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

AmitRathod
Senior Analyst at Toll Holdings Limited
Omada Identity is used for automation of life cycle management, compliance and audit management, risk mitigation,...
Read full review of Omada Identity »

Review 1 of 1

Customer Service

No Data Available

Peter Schouten
Systems Adminstrator at Avans Hogeschool
They have very good support. I would rate them an eight out of ten.
Read full review of Omada Identity »
Vuyolethu Sithatu
Senior IT Support Technician at a manufacturing company
The customer support for Omada Identity is excellent. We interacted with a company called Integral, who provide...
Read full review of Omada Identity »
Carsten Eiberg
Iam Security Specialist at a insurance company
I have called their service desk or help desk system every now and then, at least once a week. Their help desk is...
Read full review of Omada Identity »
Led Hilderink
principal IGA consultant and partner at Fortigi
Customer support is where we are in between most of the time. The customer calls us if they have a problem, and if...
Read full review of Omada Identity »
Espen Bago
Identity and Access Program Owner at NAV
I have interacted with them because we had used the vendor instead of a third-party integrator, which worked well for...
Read full review of Omada Identity »
Rajani Goli
Associate Security Analyst at Tech Mahindra
Regarding customer support for Omada Identity, I rate it 10 out of 10, as they are very responsive and helpful. They...
Read full review of Omada Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
For customer service, I would rate it a seven out of ten on a scale of one to ten.
Read full review of Omada Identity »
João Toso
IAM Implementation Specialist at MAHLE Shared Services Poland Sp. z o.o.
Omada’s support team is responsive and technically sound. Their engineers provide detailed, relevant assistance and...
Read full review of Omada Identity »
PankajKumar10
Senior Software Engineer at Capgemini
Customer support from Omada Identity is really nice. We raised a concern to Omada Identity and quickly their team...
Read full review of Omada Identity »
Anonymous User
Project manager Identity & Access Management bij Fontys Hogescholen at a university
We had good support from the supplier for this product.
Read full review of Omada Identity »
Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
Read full review of Omada Identity »
Anonymous User
IAM Solution repsonsible at a retailer
I rate Omada support a seven out of ten. Sometimes it takes them too long to get back to us regarding smaller issues,...
Read full review of Omada Identity »
Arun Kothanath
Chief Security Strategist at Clango
The Omada product documentation could use a good uplift. Some documentation is outdated as well as other...
Read full review of Omada Identity »
Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
Read full review of Omada Identity »
Alessandro Molinaro
tecnico hardware e sistemista delle infrastrutture di reti at ArgoLogica
So far, I have had few opportunities to use technical support, but the little support I have requested has always...
Read full review of Omada Identity »
Anonymous User
Solution Architect IAM at a energy/utilities company
If you are contacting them for a major issue, the support is good. If it is a more simple question, it could take up...
Read full review of Omada Identity »
Ahmed-Hamza
Identity Access Management (IAM) Engineer at Draexlmaier
On a scale from one to ten, I would rate the technical support at a six; it's not catastrophic, however, it's not the...
Read full review of Omada Identity »
Anonymous User
IT Analyst at a manufacturing company
I often communicate with the technical support of Omada Identity regarding maintenance. There is maintenance every...
Read full review of Omada Identity »
Anonymous User
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
Read full review of Omada Identity »
Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
Read full review of Omada Identity »
Anonymous User
Product owner at a energy/utilities company
The response time can be slow at times. They are knowledgeable but seem to be so busy that they can't respond to our...
Read full review of Omada Identity »
Rishabh Chaubey
Security Delivery Senior Analyst at a tech vendor
Customer support for Omada Identity is lacking. When I encounter issues and reach out to the team, their responses...
Read full review of Omada Identity »
Anonymous User
Identity and Access Architect at a renewables & environment company
I rate Omada support 9 out of 10. I'm quite satisfied. We have always had a strong consultant that supports us. We...
Read full review of Omada Identity »
Anonymous User
Director, Identity and Access Management at a computer software company
While I appreciate that Omada's technical support surpasses my prior experiences, their response times can sometimes...
Read full review of Omada Identity »
Angéla
Senior IAM Specialist at Gemeente Utrecht
We have a consultant from Traxion. He helps us with everything related to Omada. If there is something wrong, we go...
Read full review of Omada Identity »
Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
Read full review of Omada Identity »
Anonymous User
Freelance Project Manager at a consultancy
The customer support from Omada has been excellent whenever we needed assistance. In my projects, I have worked with...
Read full review of Omada Identity »
Anonymous User
Senior Developer at a financial services firm
I would rate customer support around a seven. While the expertise of the support team tends to be high when we...
Read full review of Omada Identity »
Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
Read full review of Omada Identity »
User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
Read full review of Omada Identity »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.