Compare Actian vs Splunk

Actian

Based on 13 reviews.

Splunk

Based on 1067 reviews.

Sample Customers

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Splunk Enterprise Security

139 reviews

Splunk AppDynamics

38 reviews

Splunk Cloud Platform

49 reviews

Top Industries

Construction Company

22%

Manufacturing Company

13%

Comms Service Provider

Outsourcing Company

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I am Purnambica Kolavennu and I have been working for the past two to three years with the Agriculture Skills Council...
Read full review of Splunk Observability Cloud »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
We are currently using Splunk AppDynamics for AI automation enhancement in the agriculture ecosystem. In our...
Read full review of Splunk AppDynamics »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor
I've contacted support multiple times. Their service is average. They are not very quick.
Read full review of Splunk ITSI (IT Service Intelligence) »
Aleem Cummins
Cheif Outcome Activator at Outcome Activation
I would evaluate customer service and technical support as fantastic; nobody is better.
Read full review of Splunk Observability Cloud »
TonyCormier
Information System Security Officer at a manufacturing company
I haven't interacted with them directly, but the team has said their support is really good.
Read full review of Splunk SOAR »
Phanikumar Madiraju
Senior consultant specialist-ITID at a financial services firm
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Sathis-Kumar
Senior Manager at Bank of America
Technical support is rated an eight. There is some delay in their in-depth responses and standard answers to questions.
Read full review of Splunk Observability Cloud »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The technical support is good. However, there is a lot of delay nowadays. The last time we raised a case, it took...
Read full review of Splunk Enterprise Security »
Anonymous User
Data Security Intern at a manufacturing company
When you work in a corporation, you have people dedicated just for that.
Read full review of Splunk Cloud Platform »
Anonymous User
Performance Consultant at a tech services company
Technical support and the online community are some of the best for any product.
Read full review of Splunk Enterprise Security »
Anonymous User
Data Analyst at a government
They have been very helpful whenever we have had any issues. Only one or two times they did not know. That does...
Read full review of Splunk Observability Cloud »
TomO’Donoghue
Senior Consultant at North Swindon Practice Group Surgery
I rate Splunk support five out of 10. The support quality leaves much to be desired because ITSI support can be...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Enterprise Platform Manager at a healthcare company
I have used technical support. They jump on right in. If the individual is not able to understand my question, or if...
Read full review of Splunk AppDynamics »
Anonymous User
Associate Director, Application Performance Management Solution Design & Engineering at a financial services firm
Technical support is average and they could be improved.
Read full review of Splunk AppDynamics »
Anonymous User
Security Operation Center Analyst at Sadad
For us, technical support has been good. Splunk has good documentation and it is really easy to work with Splunk and...
Read full review of Splunk Enterprise Security »
SenNetwork4433
Senior Network & Security Architect at a insurance company
The tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Systems Engineer at a retailer
We have used technical support a few times. They have been great. Last time we had to actually have them join our...
Read full review of Splunk AppDynamics »
NagadevanMuthusamy
Performance Engineer at a pharma/biotech company
Initially, we had some hiccups getting technical support. After some time, we got a contact, an account manager, to...
Read full review of Splunk AppDynamics »
Anonymous User
Head of Cyber Security Operations Centre at a comms service provider
I've never actually opened a ticket with Splunk technical support in the past. I can't speak to how helpful or...
Read full review of Splunk SOAR »
Anonymous User
Security & Risk Analyst at a computer software company
The technical support of Splunk Enterprise Security is quite good, and I would rate it a four out of five (eight out...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Director at a manufacturing company
We have not used support for SOAR yet.
Read full review of Splunk SOAR »
Anonymous User
Senior Analyst Production Application Support at a leisure / travel company
When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Presales/Business Developement at a tech vendor
Technical support is good. Support must provide faster responses for production-related issues.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Informatica Administrator at a computer software company
We have used Splunk tech support often. If we have a critical issue such as server down or frequently occurring...
Read full review of Splunk Enterprise Security »
reviewer2528960
CISO at a manufacturing company
The tool's customer support is good.
Read full review of Splunk Enterprise Security »
Tim Whitlock
Senior analyst in investigations at GlaxoSmithKline
I have no experience with the solution's technical support team.
Read full review of Splunk Cloud Platform »
Dhruv Vyas
Software engineer at ProminentPixel
We have escalated questions regarding Splunk Cloud to Splunk. During the upgrade, we experienced some issues with our...
Read full review of Splunk Cloud Platform »
Anonymous User
CYBERSECURITY ANALYST at a tech services company
Technical support has been good.
Read full review of Splunk Cloud Platform »
Rajiv Warrier
Regional Head at a tech services company
I've dealt with technical support and it's pretty good. They are helpful. I find them responsive.
Read full review of Splunk Enterprise Security »
MS Alam.
System Administrator at Nournet communications
I have used the technical support a few times and they were good.
Read full review of Splunk Observability Cloud »
Joy Davidson, Scm
Senior Director, DevOps at a consultancy
Customer Service: Excellent sales support! Technical Support: Technical support is off-shore and often questions have...
Read full review of Splunk AppDynamics »
Anonymous User
Engineer in Training at a energy/utilities company
For technical support, I look at the online community, which has been a great help. I haven't used Splunk support...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

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