Compare Actian vs Dell Technologies

Actian

Based on 13 reviews.

Dell Technologies

Based on 2317 reviews.

Sample Customers

Actian ParAccel

Amazon, The Royal Bank of Scotland, OfficeMax, MicroStrategy

Actian Ingres

Groupe Adeo, IsCool Entertainment

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

153 reviews

Dell Unity XT

9 reviews

Top Industries

Construction Company

22%

Manufacturing Company

13%

Comms Service Provider

Outsourcing Company

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »

Review 1 of 9

Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time needs to be improved. Recently when an issue arises, if you are level two or level three, it will...
Read full review of Dell Storage Resource Manager (SRM) »
Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Tayo Olubanke
Managing Director at GCET
The solution's technical support services are at a moderate level.
Read full review of Dell XtremIO »
Robert-Nilsson
Business Development Manager at Gignos
I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could...
Read full review of Dell Avamar »
Varunraj PTK
Senior System Engineer at Diyar United Company
Support wise, it's very stable. The support is 100% good. Support is the key for Dell EMC.
Read full review of Dell SC Series »
Iñigo Loiarte
Director at ComyMedia
I would rate technical support at eight out of ten.
Read full review of Dell Unity XT »
Faisal_Zia
Team Lead of Senior Directors at Net-International
Support is wonderful. You email them, and they come to Webex and take the session.
Read full review of VxRail »
MD-MONIRUZZAMAN
Assistant Vice President at Shahjalal Islami Bank Limited
Dell's technical support can be rated as eight or nine on a scale of one to ten, where ten is the highest score....
Read full review of Dell PowerStore »
Mohsin-Raza
Manager Data Center & Services at a financial services firm
We do not have any experience with customer service and support because we have not faced any issues with the solution.
Read full review of Dell CloudIQ »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Their technical support on offer is better than other products on the market.
Read full review of VxRail »
Anonymous User
Senior Solutions Architect at a tech services company
Technical support is very, very good. I'm satisfied with the level of service we receive form them.
Read full review of DD Boost »
Bruce Lebitz
Chief Operating Officer at Berry Solutions Group
In terms of my overall experience with Dell as a company, we work through distributors mostly, not anybody through...
Read full review of Dell Business Laptops »
Ilan Ben Shetrit
Sales Engineer at a tech vendor
In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I...
Read full review of Dell PowerStore »
Philippe Bonnemayre
Systems Engineer at BnF
Their support is always very good. It is always a ten out of ten. They have very competent people. There is no need...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Buyer at a tech services company
I have not had occasion to contact technical support.
Read full review of Dell ObjectScale »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Anonymous User
Senior Account Manager at a tech services company
As, generally speaking, Dell EMC is an enterprise solution company, its technical support is always good.
Read full review of Dell Avamar »
AiméKouchade
Network & System Admin at Invoke Studios
Customer service and support have been generally helpful but can be slow due to the need to navigate different...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of Dell VPLEX »
The Pranshul Garg
Technical Lead at Mycom Osi
Technical support is very good.
Read full review of Moogsoft »
Anonymous User
Solution Architect at a tech services company
Tech support has taken a downturn since the acquisition, and that's not just for the Unity. The skill, the people,...
Read full review of Dell Unity XT »
Anonymous User
Director of Information Technology at a logistics company
It takes a week for Dell's frontline support to find a solution or we have to escalate it with somebody above them.
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Managing Director at a consultancy
I would evaluate customer service and technical support for Dell PowerEdge XE-Series as good, with no issues at all.
Read full review of Dell PowerEdge XE-Series »
Ahmed-AZZAM
Pre-Sales Manager at ACS
Technical support is pretty good. We are pleased with their level of support.
Read full review of Dell Avamar »
Alain Seys
Information Technology Consultant at Lebon.IT
I have communicated with the customer service of Dell PowerStore. The technicians are quite good and they know what...
Read full review of Dell PowerStore »
Anonymous User
Windows Administrator at a financial services firm
Technical support depends on the technician. Usually most technicians are knowledgeable but sometimes you get a few...
Read full review of Dell XtremIO »
RicardoSantana
Tv Systems Technical Supervisor at a media company
I would rate Dell's technical support an eight out of ten, reflecting my overall satisfaction.
Read full review of Dell PowerScale »
Anonymous User
Director at ESPH
From my experience, EMC provides good support, and Dell's service is very good. It is simple to call technical...
Read full review of Dell Unity XT »
Anonymous User
Director of Information Technology at a computer software company
The technical support is very good. We have the ESRS call-home function, and it's been rock solid since day one.
Read full review of Dell PowerMax »
Adnan Yasin
Director, Information Technology at TEXAS PROPERTY AND CASUALTY INSURANCE GUARANTY ASSOCIATION
With Dell PowerEdge Rack Servers, there is no one better in the industry for tech support service. I can vouch for...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

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