Compare Actian vs Dell Technologies

Actian

Based on 13 reviews.

Dell Technologies

Based on 1789 reviews.

Sample Customers

Actian ParAccel

Amazon, The Royal Bank of Scotland, OfficeMax, MicroStrategy

Actian Ingres

Groupe Adeo, IsCool Entertainment

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Dell PowerEdge Rack Servers

133 reviews

Dell Unity XT

18 reviews

VxRail

31 reviews

Top Industries

Computer Software Company

28%

Manufacturing Company

Government

Healthcare Company

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
VasanthKumar4
Associate Vice President - Technical Services Group (TSG) at HGS
Primarily, we have an in-house architecture where all our IT infrastructure is hosted on data centers owned by us,...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

Achilles Lobo
Infrastructure Architect at Grupo Protege
Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage...
Read full review of VxRail »
Kiran Rasukachula
Senior Manager IT - APAC at Genesys
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They...
Read full review of Dell PowerEdge Rack Servers »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
I've worked closely with Dell since 2007. Back then, we could create a "Severity 1" case. I think they've...
Read full review of Dell RecoverPoint »
Andreas Eberhard
Head of IT at Wild & Küpfer AG
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Yamandù Correa
Head of Infrastructure and Network Services at a computer software company
One of the key points for our partnership with Dell is the great support and human interaction. Not only for the...
Read full review of Dell PowerScale (Isilon) »
Mina_Magdy
Senior Infrastructure Solutions Architect at Benya systems
Dell's technical support is fast and efficient.
Read full review of Dell RecoverPoint »
Branko Cirovic
Storage Engineer at Comtrade Group
The tool's support is good.
Read full review of Dell PowerScale (Isilon) »
Arsalan Orayedh
Service Delivery Engineer at Gulf Air
Support, especially from the Middle East region, is very bad. Sometimes support is good, but it's usually bad.
Read full review of Dell NetWorker »
Nilesh Nn
Sr IT Consultant at Midis Group
We received excellent assistance from the support when we made contact on behalf of the customer, but the quality of...
Read full review of DD Boost »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Their technical support on offer is better than other products on the market.
Read full review of VxRail »
Narender-Singh
Senior presales consultant at TechFacto Global Services Private Limited
The support is very good.
Read full review of Dell PowerVault »
Anonymous User
Engineering Manager at a retailer
It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can...
Read full review of Dell PowerEdge Rack Servers »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Anonymous User
IT Manager at a tech services company
Dell's technical support is generally pretty good.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Territory Manager
I would rate the level of technical support as very good.
Read full review of VNX [EOL] »
Anonymous User
Pre-Sales Consultant at a computer software company
Technical support is quite good. We find them to be helpful and responsive.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
System Administrator at a mining and metals company
Their technical support can be very good. It depends on who you get, but that's how it's with any support...
Read full review of Dell Unity XT »
Anonymous User
Solution Architect at a tech services company
The technical support is excellent. It's a very immediate, high level of support. The Mission Critical ProSupport...
Read full review of Dell PowerMax »
Anonymous User
Data Center Admin at a educational organization
My company has used the technical support of the tool. I rate the technical support a ten out of ten.
Read full review of Dell PowerScale (Isilon) »
Sys32189Eng3
System Engineer at a manufacturing company
The technical support does alright.
Read full review of Dell Unity XT »
Anonymous User
IT Technical Operations Manager at a healthcare company
We didn't need to contact technical support. We had Dell support on-site setting up and implementing the solution for...
Read full review of Dell XC Appliance »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Cela
Solutions Architect at a financial services firm
Seven out of 10.
Read full review of Dell XtremIO »
Anonymous User
Sales Manager at a tech services company
Customer service and support for Dell PowerStore are very good, so once customers buy Dell PowerStore, they always...
Read full review of Dell PowerStore »
Anonymous User
Storage And Virtualization Architect at a legal firm
The support is very good.
Read full review of Dell Unity XT »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Systems Consultant at a tech company
Technical support is excellent.
Read full review of Dell VPLEX »
David Devlin
Works at Government of Nova Scotia
The solution's service and technical support are excellent. I would rate them a ten out of ten.
Read full review of Dell PowerScale (Isilon) »
Bill Sharp
Senior Vice President, Product Development & Strategy at EarthCam, Inc.
I've used their technical support a few times when I had certain random issues. Sometimes the issue was...
Read full review of Dell PowerScale (Isilon) »
SushilKumar1
Security Officer at Videocon Intelligent Security Private Limited
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.