Compare Acer vs Dell Technologies

Acer

Dell Technologies

Based on 2623 reviews.

Sample Customers

Dell Business Laptops

Sony Innovation Studios

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

No Data Available

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

No Data Available

Evans Vasavan
Security Engineer at GlobeSecure Technologies Pvt Ltd
Customer support for Dell PowerEdge T-Series is fantastic. I would rate the customer support for Dell PowerEdge...
Read full review of Dell PowerEdge T-Series »
Manaye Kerebn
Senior System Engineer at a financial services firm
I have contacted technical support for Dell PowerScale (Isilon) through Zoom sessions and email conversations. There...
Read full review of Dell PowerScale »
Manfred Reichard
Senior Customer Solution Architect at Vodafone
I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with...
Read full review of Dell PowerEdge R-Series »
Moin-Shah
System and Storage Admin at a financial services firm
Technical support for Dell PowerMax NVMe is good, and I am satisfied with the assistance provided.
Read full review of Dell PowerMax »
Jeroen Warnaar
Senior Interior architect at Gortemaker Algra Feenstra
I am using their customer service.They have good response time, perform the job well, and solve problems. Usually...
Read full review of Dell Business Laptops »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Support is good.
Read full review of Dell PowerProtect Data Domain »
Mohab Thair
Senior Information Technology Engineer at DIL Technology
In certain scenarios, the support for this solution has been good. Often, the team take too long to resolve issues.
Read full review of Dell Avamar »
MostafaSoudy
Backup Team Head at Commercial International Bank
I would rate Dell NetWorker's support as a five out of ten. The experience varies; the support in the US and Egypt is...
Read full review of Dell NetWorker »
Brian Ricci
President at Pinnacle Computer Services, Inc.
Technical Support is pretty good. We've received an email or a phone call. The higher the scale, the more expensive...
Read full review of Dell PowerStore »
Rob Koper
Senior Storage Consultant at a computer software company
I'm certified myself. We have certified colleagues. But we use technical support. The problem is that some of the...
Read full review of Dell Unity XT »
Anonymous User
System Administrator at a non-tech company
The technical support is very good. They answered any question I had and gave me information if I needed it. I was...
Read full review of Dell PowerEdge VRTX [EOL] »
ChristopheHensotte
IT System Engineer at a manufacturing company
The customer service is excellent, but we don't always get deployment support.
Read full review of Dell PowerEdge R-Series »
YiSun
Avp at a pharma/biotech company
The customer support for Dell Business Laptops is very fast. I would rate the customer support a 10.
Read full review of Dell Business Laptops »
Anonymous User
IT Manager at a tech services company
Dell's technical support is generally pretty good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Marketing Executive at a financial services firm
Regarding Dell Business Laptops' AI capabilities, I think the governance and security are really good; this part our...
Read full review of Dell Business Laptops »
VPtech67
Vice President - Head of Technology at a financial services firm
We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four...
Read full review of Dell PowerFlex »
Cheifarch67
Chief Architect at a consultancy
The major advantage is that you've got solid context during collaboration and knowledge capture. The tool itself has...
Read full review of Moogsoft »
Anonymous User
Principal Consultant at Systems Limited
The technical support is usually good but they are not very robust.
Read full review of Dell PowerStore »
Anonymous User
Storage Specialist at a tech services company
EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The...
Read full review of Dell Unity XT »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
Support is good, meeting our needs satisfactorily. If asked to rate support from one to ten, I would give it an eight.
Read full review of Dell PowerEdge MX- Series »
Spencer Harrison
IT Lead System Administrator at John I. Haas
If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because...
Read full review of Dell PowerStore »
Thierry Bourel
DSI at Mediactive SAS
We have known them for a long time. It is just a matter of knowing what to do for things to happen quickly, such as...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage Specialist at a tech vendor
In the last year, we've noticed that there has been a drop-off in Dell support. In the past, I've had a better...
Read full review of Dell PowerStore »
Suhail Bakhshi
Senior Servers And Storage Analyst at a healthcare company
From Dell, I would rate the technical support as much better than the others we have; we have HP and used to have...
Read full review of Dell PowerEdge MX- Series »
Sankar Prabhu
Storage Administrator at a logistics company
The customer support has been very good; whenever we open a ticket, they assign a priority response to fix the issue,...
Read full review of Dell PowerScale »
Anonymous User
Head of IT Infrastructure at a insurance company
Technical support for this solution was very good, professional, and they had the skills to get it implemented.
Read full review of VxRail »
Anonymous User
Senior Solutions Architect at a healthcare company
They need to make it easier to get to higher levels of support.
Read full review of Dell PowerMax »
Reinhard Weber
Senior System Engineer at Unilab Systemhaus GmbH
How useful technical support really is in terms of solving the issue at hand depends on who you get. It's not only at...
Read full review of VxRail »
Jean Lukas Lloyd
Support Director at Redcomputo Ltda
We've found that technical support is a bit slow to respond. However they ask a lot of questions, and they try to...
Read full review of Dell PowerEdge VRTX [EOL] »
Updesh Yadav
Senior network engineer at GoTech
The solution's customer service could be better. The support partners and distributors delay in replying to queries.
Read full review of Dell PowerEdge C- Series »

Review 1 of 30

Technical Support

No Data Available

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