Compare ABBYY vs Kodak Alaris

ABBYY

Based on 52 reviews.

Kodak Alaris

Based on 6 reviews.

Latest Research

Buyer's Guide

ABBYY Vantage vs. KODAK Info Input Solution

September 2025

KODAK Info Input Solution vs. ABBYY Vantage

Updated: September 2025

Buyer's Guide

ABBYY Vantage vs. KODAK Info Input Solution

September 2025

ABBYY Vantage vs. KODAK Info Input Solution

Updated: September 2025

Sample Customers

ABBYY Vantage

NHS, Carlsberg, DHL, Societe Generale, Citi bank, Deloitte, 3M, Volkswagen, Adidas, PwC Browse through our customer stories.

Popular Solutions

ABBYY Vantage

8 reviews

ABBYY Timeline

0 reviews

KODAK Info Input Solution

6 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Amr Hammad
Managing Director at a computer software company
Some of my clients are using ABBYY FlexiCapture for formal cognition. For example, it is used for processing Egyptian...
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Anonymous User
Senior System Engineer at Epossible
ABBYY Timeline is a very user-friendly and intuitive tool - even for people who are new to process mining, as the...
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Review 1 of 2

Brent Wesler
VP of Strategic Technologies & Digital Automation at PiF Technologies
I primarily use Kodak Info Input Solution for processing procurement documents, managing certificates of insurance...
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Review 1 of 1

Customer Service

AnastasiaIlgova
Solution Architect at Automation COE
Technical support for this solution is mixed. Not all of the consultants from ABBYY are good. For example, we have...
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Andrew Doman
Senior Manager at Wipro Limited
The technical support is good. They solve problems relatively quickly.
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Jagadeesh J
Product Lead at redBus
I would rate the technical support a nine out of ten.
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Mauricio Dias
C Data and Documents For Automation at PRTi Digital
When you reach technical support for some idea of writitng simple scripts, they want you to speak to professional...
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Pratheek Shiri
Abbyy Flexicapture Developer at Novigo solutions
Whenever we have issues, we raise a ticket, and we get a response from the support team.
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Nesrin Benhayoun
Steering Manager at OGS
We contracted the technical support and everything was fine with their support.
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Amr Hammad
Managing Director at a computer software company
I provide the first-tier support for clients. However, for ABBYY's support, I would rate them eight out of ten.
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Leshmi Giridharan
Data specialist at a mining and metals company
I have not used the support from the vendor.
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Amr Hammad
Managing Director at a computer software company
I rate the support form ABBYY FlexiCapture a four out of five. The support could be more responsive.
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Tharun Kp
RPA and ABBYY Developer at DHL
The technical support is helpful. I rate the technical support a seven out of ten.
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RohithPradeep
Developer at a manufacturing company
The support is weak and it is difficult to find answers for day-to-day problems. There is no forum for answers and...
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Ambica Gupta
Solution Architect at a manufacturing company
We currently have full technical support from our vendor, a direct partner of ABBYY. Our organization has also...
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Kostiantyn Ryzhevskyi
RPA Architect at a non-tech company
The support for this solution tend to respond in a timely fashion. However, more complex issues may mean a delay in...
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Sally Chiu
Senior Product & Project Manager at a tech services company
I would say that the technical support is average.
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Anonymous User
RPA Developer/Consultant at a tech services company
Their tech support was successful. I would give them a nine or a 10 out of 10.
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Saamir Hussain
RPA Consultant at a financial services firm
If I send a query, they do reply. If it is a proper query with screenshots, they give you a solution very quickly. If...
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Brian Grover
Senior Consultant at Inovoo GmbH
Technical support could be better. once you create a ticket, it takes some time for them to respond, from a partner...
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Anonymous User
Sr. RPA Applications Engineer at a tech services company
Once in a while, when we have any questions, we reach out to ABBYY. They were okay, and they were able to help me.
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Anonymous User
Senior Manager at a consultancy
I rate ABBYY support 6 out of 10. They respond quickly and provide decent assistance. However, the mode of support...
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Anonymous User
Assistant to CEO and Sale Lead on RPA UiPath Solution at a tech services company
In Thailand, we've had to be the technical support, especially as resellers. So there's not really a lot of technical...
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AhmedSoliman2
Senior RPA Consultant at a tech services company
I've been in contact with several people from ABBYY and their support staff. They're very helpful.
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Anonymous User
Technical Project Manager at a computer software company
I don't have much experience with them. I only contacted their support team for something related to their training.
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Julien Fremeau
IT Solution Manager DMS & Low-Code at a manufacturing company
The technical support was good.
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Anonymous User
Lead of ABBY Implementation Team at a tech services company
I rate ABBYY support nine out of 10. We reach out to them when we have issues that we cannot find solutions to on the...
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Anonymous User
IT Consultant at a financial services firm
I have used tech support, and they've been extremely helpful. There was a part of the solution I couldn't figure out...
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Avinash Patil
RPA Developer at a manufacturing company
There is a forum for support but not many people are active. We have a license with them so we will usually receive a...
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Mohamed Elbagoury
Senior Presales Consultant at Advansys-ESC
The solution's technical support is very supportive.
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Anonymous User
Digital Service Lab Lead at a transportation company
With the normal ABBYY support, you go to support.abby.com and you raise tickets. The support is almost immediate....
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Balsimran Kaur
Senior Software Engineer at a tech services company
My experience with customer service has been really good. I have not contacted them directly, but they do have...
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Anonymous User
Vice President Technology at a tech vendor
We have contacted technical support a few times. For example, we contacted them about documents that included...
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Review 1 of 30

Brent Wesler
VP of Strategic Technologies & Digital Automation at PiF Technologies
The KODAK Info Input Solution's customer support is the best. The team is based out of Greece and comprises highly...
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MUKISA JOHN
Works at a comms service provider
I have contacted the technical support and customer support for KODAK Info Input Solution. Their customer support for...
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Anonymous User
Head of the Geomatics Unit at a energy/utilities company
The technical support took more time than expected. Despite being a pilot project, it involved numerous emails,...
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Matthew Mwidu
programmer at filmzz
Technical support for KODAK Info Input Solution deserves a rating of 10.
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Scott Simpson
Production Operations Manager at a media company
I submit a ticket that gets reviewed by level one, quickly passed to level two, who contacts me swiftly. Level two...
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Nali Jaja
System Manager at Beeble
I would rate their technical support 10 out of 10.
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Review 1 of 6

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.