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BMC Helix Questions

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

If you were talking to someone whose organization is considering BMC TrueSight Capacity Optimization, what would you say?

How would you rate it and why? Any other tips or advice?

it_user759945 - PeerSpot reviewer
IT Professional at a consultancy with 51-200 employees

Need comparison of BMC TrueSight Operations Manager with Microsoft and IBM offering.

it_user133455 - PeerSpot reviewer
it_user133455BMC TSOM provides unified solutions for monitoring, event & Impact Management… more »
1 Answer
it_user704820 - PeerSpot reviewer
Project Lead at a tech services company with 1,001-5,000 employees

Which would you recommend?

it_user150483 - PeerSpot reviewer
Works at a tech consulting company with 1,001-5,000 employees
Jeevan Chaukar - PeerSpot reviewer
Jeevan Chaukar
Principal Consultant at a computer software company with 501-1,000 employees
With Remedy 9.5 and BMC Innovation Suite, BMC seems to be attempting to address some important things its comprehensive Remedy suite lacked in the past - Attractive UI and opening up of its core AR System platform to Developer community for BMC Remedy based Application Development (somewhat like ...
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it_user374109 - PeerSpot reviewer
it_user374109 Even before Remedy 9.5 - It was also quite open for custom development. But… more »
2 Answers
Jeevan Chaukar - PeerSpot reviewer
Jeevan Chaukar
Principal Consultant at a computer software company with 501-1,000 employees
In my opinion, there is a strong need for an objective as well as subjective and comprehensive evaluation of BMC Remedy ITSM versus some of the open source ITSM applications. e.g. - How does iTOP ITSM stack up against BMC Remedy ITSM?  Obviously it is not easy to ans...
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it_user411591 - PeerSpot reviewer
it_user411591Depends on what processes you want to setup and use. Incident Management, Change… more »
Ranjith Kumar - PeerSpot reviewer
Ranjith KumarHello Jeevan I have worked with the BMC Remedy personally and I believe I… more »
5 Answers