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reviewer2293203 - PeerSpot reviewer
Content Owner - International Markets at a tech vendor with 201-500 employees
Real User
Top 5Leaderboard
An easy-to-use and adaptable tool that needs to be simplified a bit
Pros and Cons
  • "The most valuable feature of the solution stems from the fact that it is quite easy to use."
  • "A user may feel intimidated the first time he or she sees it."

What is our primary use case?

I use WordPress to write content in Spanish and English for a magazine and some B2B websites.

What is most valuable?

The most valuable feature of the solution stems from the fact that it is quite easy to use. The tool can also be personalized and tweaked, making it an easily adaptable tool for what I need. Considering how it works, the developers in my company can create it in a way that makes it a very simple tool that is easy and intuitive to use. You can save text and add images while remaining easy for a non-expert user.

What needs improvement?

Considering the fact that I have used a lot of tools, WordPress is a good product. Right now, I can't think of any area in WordPress where improvements are required.

In the future, WordPress can consider making a simple website that is easy for its users to use. If you want more advanced things or a more complex website, it requires more work, for which WordPress should help users simplify the process of making a more complex website that is not only text and images.

For how long have I used the solution?

I have been using WordPress for six months.

Buyer's Guide
WordPress
May 2025
Learn what your peers think about WordPress. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

In my experience, there haven't been any stability issues in WordPress.

What do I think about the scalability of the solution?

In my company, between 20 to 50 people use WordPress.

Which solution did I use previously and why did I switch?

I have experience with other website builders, like Squarespace.

How was the initial setup?

I wasn't involved in the setup phase of WordPress since I had just received an explanation on how to use it from someone in the technical team of my company. Based on my first experience with WordPress, it was a bit intimidating the first time I saw it, as it does seem like a lot. It became easy to use once I was onboarded and everything was explained to me by my company's technical team. A user may feel intimidated the first time he or she sees it.

What's my experience with pricing, setup cost, and licensing?

As per my understanding, WordPress is an open-source product, owing to which there are no requirements to make any payments towards its licensing costs.

What other advice do I have?

My company has an IT team to take care of the maintenance part of WordPress.

I think the main advantages of WordPress can be brought out if you have a team of developers since it can be made really flexible to fit your needs. You can change a lot in WordPress, especially its UI and certain functionalities. WordPress is quite an adaptable tool that you can personalize enough to fit your needs. WordPress has an advantage over other tools since it is a very well-known product that a lot of IT teams would know how to work on. Once you are onboarded, WordPress is quite easy to use.

I would tell those planning to use the solution to have a clear image in their heads of what they want from the tool to make it easier to develop that vision. I would suggest those planning to use WordPress do not get intimidated when using it initially. If you don't work with too many complex technologies, you may feel a bit intimidated by certain software products. A person might see WordPress and feel overwhelmed, but it's easy and user-friendly.

My experience with the tool may be different since my company has an IT team to look after the product. If just one user decides to make their own website using WordPress, then the experience of such a user might be better or worse than my experience with the product.

I rate the overall product a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saman Tohidian - PeerSpot reviewer
Retired at TechVertu
Real User
Top 5
User-friendly product with good scalability
Pros and Cons
  • "The product provides capabilities to build modern websites and can be used for various aspects of services."
  • "The backend development process needs improvement."

What is our primary use case?

We use WordPress for building small e-commerce websites.

How has it helped my organization?

The product provides capabilities to build modern websites and can be used for various aspects of services. We can create panels for the HR team as well. ,

What is most valuable?

The product is user-friendly. Anyone can easily create a website using it.

What needs improvement?

The backend development process needs improvement.

For how long have I used the solution?

We have been using WordPress for ten years. At present, we are using the latest version.

What do I think about the stability of the solution?

The product is stable. It gets updated automatically.

What do I think about the scalability of the solution?

We have more than ten WordPress users. The product is scalable.

Which solution did I use previously and why did I switch?

I previously used Joomla, but it is difficult for users to use it so I switched to WordPress

How was the initial setup?

It is easy to set up a WordPress website. It costs around $10 for a sharing host. It takes ten minutes to half an hour.

What about the implementation team?

We take the help of an infrastructure engineer if we have to deploy the product on VPS. In the case of shared hosting, we can deploy it ourselves.

What's my experience with pricing, setup cost, and licensing?

It is an open-source platform. It doesn't need any license.

What other advice do I have?

I rate WordPress an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
WordPress
May 2025
Learn what your peers think about WordPress. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Ulf Dellbrügge - PeerSpot reviewer
Web Developer at Qanuk GMBH
Real User
Top 5Leaderboard
The solution is free and has plugins but needs to adapt to new technologies
Pros and Cons
  • "I like the tool's plugins."
  • "WordPress needs to adapt to new technologies. It also needs to improve scalability. We don't have optimized content and plugins in the tech stack."

What is most valuable?

I like the tool's plugins. 

What needs improvement?

WordPress needs to adapt to new technologies. It also needs to improve scalability. We don't have optimized content and plugins in the tech stack. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

I rate WordPress' stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a three out of ten. 

How are customer service and support?

You can get free support from WordPress. 

How was the initial setup?

WordPress is easy to install and takes an hour to deploy. 

What's my experience with pricing, setup cost, and licensing?

WordPress is a free solution. 

What other advice do I have?

I rate the product a seven out of ten. You can use the product if you do not have plans to grow soon. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Teaching Assistant - Visual Communication in Marketing (Web and Interactive Design) at a university with 501-1,000 employees
Real User
Speeds up development but security is a problem
Pros and Cons
  • "The themes are useful. They change the look and feel of a website with just one click."
  • "I would like to have the ability to customize the whole WordPress installation. WordPress comes with a number of core features. I would love to be able to remove those I'm not using at the moment."

What is our primary use case?

I make very simple WordPress websites for some of my clients. Previously, at my current post at the university, we created a more complicated project in WordPress. Each department had their own location to log in at and they could make their changes on there.  

How has it helped my organization?

WordPress makes the whole process faster. For example, the web admin can give certain individuals credentials to edit the site directly. That saves time because the process does not rely on one person editing every single page of the website. It also improves workflow, as stakeholders do not have to wait on a single person and can instead do it themselves. 

What is most valuable?

The most valuable WordPress feature is the content editing. Sometimes I have to build a website from scratch and finding the right content management system can be a hassle. But, with WordPress, the built-in editing capabilities make the process a bit easier. 

Also, the themes are useful. They change the look and feel of a website with just one click. 

I also like the available plugins. They can be so powerful.  

What needs improvement?

I would like to have the ability to customize the whole WordPress installation. WordPress comes with a number of core features. I would love to be able to remove those I'm not using at the moment because sometimes you just want to make a simple site or you know that you are going to be using very specific features. You may not not a lot of tabs or just want your clients to be able to see a very few tabs. 

Security is a real problem. WordPress should work on improving their security so users do not have to worry about it. Hackers often tend to target WordPress. 

For how long have I used the solution?

I have been using WordPress one and off for about three years. 

What do I think about the stability of the solution?

WordPress is stable. The only issue with it is security. That's the one thing that people always worry about because WordPress is a real target. 

What do I think about the scalability of the solution?

You can scale as much as you want with WordPress. The only issue you can run into is plugins not being compatible. 

How are customer service and support?

If you use WordPress, you would contact the company doing your hosting with any questions for tech support. I have used the tech support of my hosting company a few times and they were helpful. 

Which solution did I use previously and why did I switch?

No, I did not use a different solution before WordPress. Before WordPress, I was building websites from scratch in HTML without a content management system. 

How was the initial setup?

Setting up WordPress now is easy for me now because I have done it so many times. I think it is pretty straightforward. Installing WordPress takes five minutes at most. 

What's my experience with pricing, setup cost, and licensing?

WordPress itself is free, but of course you will need hosting. WordPress hosting is relatively cheap, unless you decide for dedicated hosting.  

Which other solutions did I evaluate?

Yes, I am always looking for other content management system (CMS) options. Right now, I am looking at Prismic and specifically their workflow.

There are a lot of CMSs out there and I am always trying to see how the look and feel of what's available would best serve me and my customers.

What other advice do I have?

I would say start with something basic. Do not use a lot of plugins. Go with a maximum of three plugins. 

Take some time to understand the system and how it works first. Then, you can start customizing, using more plugins, and adding page builders. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abid Ullah - PeerSpot reviewer
Wordpress Developer at We Are Digital Solution
Real User
Top 20
Provides a user-friendly drag-and-drop interface while also allowing for coding customization
Pros and Cons
  • "The best feature of WordPress is its user-friendliness and its strong SEO capabilities."
  • "I would like to see the addition of social media integration features in WordPress."

What is our primary use case?

I use WordPress for creating a variety of websites, such as e-commerce, portfolios, business sites, marketing with APIs, and blogs. It is a versatile platform and it suits many purposes.

What is most valuable?

The best feature of WordPress is its user-friendliness and its strong SEO capabilities. It is versatile because it provides a user-friendly drag-and-drop interface while also allowing for coding customization.

What needs improvement?

So far, we have not had any issues with the solution. Everything works perfectly. I would like to see the addition of social media integration features in WordPress.

For how long have I used the solution?

I have been using WordPress for five years.

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

The scalability of the solution is good. Approximately 60 people at my company use WordPress.

How are customer service and support?

WordPress's technical support is good.

What's my experience with pricing, setup cost, and licensing?

WordPress is very affordable.

What other advice do I have?

Overall, I would rate WordPress a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1990266 - PeerSpot reviewer
Frontend Developer at a retailer with 201-500 employees
Real User
Elementor lets you easily create one-page landing sites but could be a little easier to use
Pros and Cons
  • "The best feature in WordPress is Elementor. It lets you easily create one-page landing sites."
  • "It could be a little bit easier to use."

What is our primary use case?

I use WordPress to create websites. I have mostly worked with the Elementor builder and slider plugins on WordPress. Most of my experience is related to the frontend and working with the design team.

I'm using version 5.2.

What is most valuable?

The best feature in WordPress is Elementor. It lets you easily create one-page landing sites.

WordPress is fast and user-friendly.

What needs improvement?

It could be a little bit easier to use.

For how long have I used the solution?

I have worked with WordPress for three years.

What do I think about the stability of the solution?

It's a stable product.

How was the initial setup?

Setup is easy. Installation takes 10 minutes.

What's my experience with pricing, setup cost, and licensing?

WordPress is a free CMS. Installing WordPress is free, although the domain will cost money.

What other advice do I have?

I would rate this solution as six out of ten. 

I would recommend WordPress to those who are interested in using it. My advice is to watch YouTube tutorials before installation. Non-technical people can easily use WordPress.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Disabled House Elf at Maine Music News
Real User
Easy to use with many different interfaces to chose from
Pros and Cons
  • "We use WordPress on two different websites and it solves all of our website issues."
  • "I would recommend dumping the Gutenberg interface, as that is horrible."

What is our primary use case?

We use WordPress for both of our websites, www.mainemusicnews.com and www.jolesphotography.com.

WordPress has allowed us to maintain our own website at a reasonable cost, giving us the ability to reach people worldwide with our concert photography.

How has it helped my organization?

WordPress is hands down easy and intuitive to use. I have built many sites using WordPress and have always enjoyed the project. We use WordPress on two different websites and it solves all of our website issues. It also allows me to have multiple photographers geo-separated and still give them access to upload their own material.

What is most valuable?

The ability to upload photos and share them with people all around the world has really made my dream of photographing rockstars a reality. Prior to having WordPress, I had no ability to share my work and no credibility within the music industry. WordPress has opened many doors for me.

What needs improvement?

I would recommend dumping the Gutenberg interface and going back to the classic editor.  I understand the need for using BLOCKS to develop a page.  However, I would recommend taking a long hard look at Elementor and Elementor Pro as when it comes to developing a website, I have found using Elementor to be much more intuitive than using the Gutenberg interface.

For how long have I used the solution?

More than ten years.

What do I think about the stability of the solution?

Stability is always a concern. Take your time performing updates when new x.00 releases come out.

What do I think about the scalability of the solution?

I find it has met my needs rather nicely.

Which solution did I use previously and why did I switch?

We used Squarespace previously, but it had issues with SEO, specifically with Google indexing tags.

What's my experience with pricing, setup cost, and licensing?

There is no real setup cost if you do it yourself.

What other advice do I have?

Since it was released, I have been using the classic editor and it works and provides all of the necessary elements. However, I would recommend taking a look at Elementor and seeing how they are implementing the use of blocks in their page builder.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1430796 - PeerSpot reviewer
Public Health Worker at a wellness & fitness company with 501-1,000 employees
Real User
Difficult to create content without spending a lot of time to learn it
Pros and Cons
  • "I like how it integrates graphics and words, and more generally, the way people can develop the choices of spaces for different websites."
  • "I think that WordPress is too cool in its contact."

What is our primary use case?

My experience with WordPress is more in the world of the arts.

I think that people are almost using the public part of WordPress to push them through the task of creating things and disciplining themselves each day, as well as entertaining people or educating people or giving people pleasure through their poetry, art, writing, and whatever.

How has it helped my organization?

The way that WordPress is configured, they have it stripped down so much that the amount they put on for the week is of no use for all of the citizens and staff that we wanted to respond to. I don't know if that's because they're using WordPress, or instead, that they're going too much for a presence on the web, rather than seeing it as a business tool.

We talk about the citizens and staff being digitally illiterate, but it may be that we have digitally illiterate policymakers who don't realize fully how to use WordPress. They just see it as a way of having a presence on the web, rather than having every page help them to meet their outcomes.

What is most valuable?

I like how people are able to learn to tag.

It offers categories where you are able to search and go back.

I like how it gives the opportunity to have a discipline of input and discipline of letting people see how you're progressing and making things visible. The people that I follow on WordPress show their thinking and test it out.

I like how it integrates graphics and words, and more generally, the way people can develop the choices of spaces for different websites.

It creates beautiful spaces and some people are just great, in terms of being creative.

What needs improvement?

I think that WordPress is too cool in its contact. If somebody works well in that medium then it would be really helpful for a community and for themselves. I don't know how to plug them into using it well. I don't know where someone goes from zero to having something up, and then incrementally learning how to do it.

I think it would be good if WordPress maybe had a place where people could go to and say, "Hi, I'm an artist. I like writing poetry related to my art. Is there anyone who uses WordPress for this?" or "Hi, I'm working in the health sector, and I'm working on change and transformation work. I would like to talk about it, has anyone else done that?", or "Hello, I'm writing a book. I would like to use WordPress as a way of making sure that I get three hours work done every day and write 300 words". I think that's what people are using WordPress for in these situations.

For how long have I used the solution?

I have been working with WordPress for perhaps five years.

What do I think about the scalability of the solution?

This platform is too small for us.

How was the initial setup?

We don't do the setup. Rather, we are involved in populating it.

What's my experience with pricing, setup cost, and licensing?

I paid to have a WordPress site for two years and didn't just have a free one. Unfortunately, the site was awful and I never made good use of spending all that money.

Which other solutions did I evaluate?

Originally, I thought that we would be using SharePoint for this work. However, WordPress is the product that was ultimately chosen. At first, I wondered if I was missing something, not knowing how WordPress can be used as a business tool. It doesn't have the same things as SharePoint.

What we really need is a platform that enables citizens and staff to self-manage their health. It needs to have a range of things that can be used to help people. For example, people should be able to find out about their health and keep information about it. It should be able to support them. I think of WordPress more as an artistic place, or where people journal. It's good for blogs and it's good for a whole lot of things, but not necessarily the type of things that we would have expected. That said, they have selected WordPress and are 100% on it.

I have been trying to use Mural, and it's overwhelming in terms of what they offer you. It's too much, especially if you're working on a pandemic and you are trying to learn a new tool.

What other advice do I have?

I'm one of these people that has not found a routine to use it, but I use it because I like to follow certain people. I learn by reading WordPress blogs. I appreciate the space and that we'd like to link to other people to use it, but I don't know how to do that. I feel it would be a good place for some people.

I work in the world of knowledge management and knowledge interaction. There are people who use WordPress that really create what they have to say and what they have to show, very well, and people like myself and others can go in. That creation of knowledge enables us to think about certain things or have discussions with other people.

Certainly, I'm not the only person that reads what is put up in WordPress. Therefore, if you end up with a group of people and eight of us read that blog, we have a common language, even if the person is in America or somewhere else. We can be involved in the seminar in Scotland, but because we all read that WordPress blog, we will have a common language and certain common concepts or ways of looking at something. That is knowledge into action and that is knowledge in the world taking things forward.

I've seen a seminar here of a guy who has a WordPress blog and he held a big international seminar with people from all over the world, hosted at one of our universities. He was also well-known for his books and there was a bookstall with his books and other books. This is a big four-day international event, and the person hosting it at the university wanted me to attend the three keynote speeches that opened every morning, and this guy did one of them. Since then, I've followed his blog. So, people are doing things like that.

My interest in that blog is how do you support very large organizations to change? Because, they're running huge systems, including hospitals. This is a very important thing and very important because of COVID-19. How does a children's hospital change how they run things when they're also having to look after ill children all the time? And that guy is about that. I follow all of his work in WordPress, as well as occasionally read his books, but it's much better to see his books as he's writing them. So, basically, he is sharing the eight chunks in a chapter on WordPress and sharing the illustrations. He's also a very good illustrator.

So sometimes you say, "Oh gosh, that's just great. I could use that as a slide when I'm talking about people doing things". He's a generous person because people, through WordPress, one can say one likes something, or one can go in and say, that completely makes sense to me, except that one bit.

As a consumer of WordPress, I would say it's been a good platform over the last five years for me. As a person who would like to use WordPress, but who hasn't been given enough time, I've not managed, so I'd rate it low. Without enough time on WordPress, it has not been a simple thing. I would like to use it as a creative space, where I was contributing. 

As a person who has spent five years engaging in someone else's creativity and thoughts, I could rate WordPress and ten out of ten. This is because I've found some really good sites, and WordPress has facilitated that. However, when it is me wanting to be creative in WordPress, I have to rate it very low.

I do know that people can do well with it, and I have appreciated the people who use it. Some people use it with advertisements, so some people can use it for free. I like that they set up the possibility for people to do things.

I would rate this solution a one out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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