The solution should implement a tagging process, which will provide an extra layer of security for the devices connected to the VPN. This will help us determine which Windows Firewall feature or Windows version we need to connect to the VPN. We need to improve these things because we cannot restrict those features right now.

I did reach out to WatchGuard for some features I'd like to see. I have a security license where AuthPoint could be used as a secondary authenticator for Office 365 users.

It would be great to leverage AuthPoint for external authentication for Office 365, especially since some users prefer familiar tools, even with Microsoft's recent 2FA rollout.

Additionally, I'm currently testing WatchGuard EDR, and I'd love to see full visibility into the cybersecurity status of assets, including vulnerabilities. 

It's so simple to configure. We have integration with the WatchGuard firewall.

The product must enable administrators to restrict the privileges of remote users.

We would like the zero trust feature of this solution to be completed, with more details added and more laptop management capability.

We would also like more functionality to be given to the admin role of this product, with less permissions assigned to the end-user roles.

It has been really great. We don't have any complaints about it at all. We've only had one or two very minor glitches, and they were just in passing.

Documentation on cloud could be improved. For example, they could introduce video tutorials for implementation. 

In the next release, they could perhaps enhance the locking as an additional feature. For now, it's limited to 90 days. Maybe it should be enhanced to be GDPR-compliant.