- It has increased our availability as we have gone to full virtualization.
- It has greatly improved our efficiency as we have reduced server deployment time.
- It has also reduced our energy costs as we now have fewer servers with its support for virtualization.
IT Officer - Hardare & Software
Some of the valuable features are integration with VMware and support for virtualization.
Pros and Cons
- "Integration with VMware"
- "Poor connection to FC."
How has it helped my organization?
What is most valuable?
- Integration with VMware
- Support for virtualization
- High performance
- Easy management
What needs improvement?
Poor connection to FC.
What do I think about the scalability of the solution?
There were no scalability issues.
Buyer's Guide
VNX [EOL]
May 2025

Learn what your peers think about VNX [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
858,327 professionals have used our research since 2012.
How are customer service and support?
Technical support is excellent, but somewhat slow in the African region.
Which solution did I use previously and why did I switch?
We did not use different solution before.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is somewhat higher, especially in Zambia, perhaps due to the low sales volume.
What other advice do I have?
It is a great product: scalable, reliable, and robust.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Specialist at a financial services firm with 5,001-10,000 employees
FAST doesn't require configuration and is managed by the array itself.
Pros and Cons
- "FAST (auto-tiering): Doesn't require configuration and is managed by the array itself."
- "Intel Xeon processors with under 2 GHz processing speeds could be replaced with more recent ones."
How has it helped my organization?
It has a simple-to-manage GUI and provides very good performance for the load-intensive applications. Also, the data tiering capabilities are good.
What is most valuable?
- FAST (auto-tiering): Doesn't require configuration and is managed by the array itself.
- SNAP feature: Takes only 10% of the space, an improvement compared to the earlier space utilization with RLPs.
- NAS: Using CIFS, NFS, and mixed mode shares is not as cumbersome as when compared with NetApp.
What needs improvement?
The processing speeds of the Xeon controllers and scalability options are areas with room for improvement:
- Intel Xeon processors with under 2 GHz processing speeds could be replaced with more recent ones.
- Also, the scalability (connectivity between racks; daisy-chaining made more robust - basically, loops of 8 DAEs to be enhanced).
What do I think about the stability of the solution?
We had no stability issues. Bug fixes are released from time to time and uptime performance with best practices is guaranteed.
What do I think about the scalability of the solution?
We encountered scalability as it is limited by backend slots, and NAS performance is significantly reduced when scaling.
How are customer service and technical support?
Technical support has superb response times and expertise.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The architecture is fairly simple; hence, the setup has never been complex.
Which other solutions did I evaluate?
Before choosing, we looked at EVA from HPE and Compellent from Dell.
What other advice do I have?
It is a good product with a simple setup and easy administration.
The product is simple to install and manage. (It has a better GUI compared to others, with performance monitoring embedded within.)
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner.
Buyer's Guide
VNX [EOL]
May 2025

Learn what your peers think about VNX [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
858,327 professionals have used our research since 2012.
Technical Sales Architect at a tech services company with 201-500 employees
Integration with VMware is valuable, due to the migration from bare metal to virtualized environments and then on to the cloud.
Pros and Cons
- "The most valuable feature is the tight VMware integration, due to the migration from bare metal to virtualized environments and then on to the cloud."
How has it helped my organization?
We took a while to jump onto VNX – largely for file with our block storage handled by EMC Symmetrix. VNX turned out to be the rugged little brother that went in, did the job and kept on working while using the same tools – but at lower price.
What is most valuable?
The most valuable feature is the tight VMware integration, due to the migration from bare metal to virtualized environments and then on to the cloud.
VNX provides the full feature set, automated storage tiering to optimize flash, and file dedupe in what used to be a price-competitive package. That area is now being ceded to Unity as the storage landscape undergoes sweeping changes with HCI.
What needs improvement?
Storage is undergoing a sea change in affordable cost per bit, solid-state drives and new latency requirements for applications. Over time, VNX has become pricier than its competitors, and we have turned enthusiastically to Unity. While the VNX-F was released several years ago as an AFA in VNX trim, we still went with EMC XtremIO instead because of performance and pricing.
What do I think about the stability of the solution?
We embraced VNX after it was a mature product and have not had stability issues.
What do I think about the scalability of the solution?
We have not encountered scalability issues, but then we did not try to use VNX beyond its target application range.
How are customer service and technical support?
We have received excellent support from EMC and now Dell.
Which solution did I use previously and why did I switch?
We were using EMC Symmetrix and NetApp previously but moved our midrange file to VNX due to the commonality of the tool sets and tight VMware integration.
How was the initial setup?
Initial setup was a breeze compared to our previous EMC Symmetrix space. It was kind of like going from manual to automatic transmission.
What's my experience with pricing, setup cost, and licensing?
Time your acquisitions and license discussions around year-end close.
Which other solutions did I evaluate?
As indicated, we were on EMC Symmetrix and NetApp. VNX came along at the right time for us and allowed for support and tools consolidation, provided more services and allowed us to reduce overall support costs.
What other advice do I have?
Be clear on what your storage applications are and what level of scale you need. For the big Kahuna in the back end, we still use EMC Symmetrix for our block, but for small to midrange, our VNX is giving way to Unity for price points. Check your application profiles as your mileage will vary.
Disclosure: My company has a business relationship with this vendor other than being a customer: My organization is a reseller of EMC products – besides consuming their dogfood.
VMware and Storage Engineer at a transportation company with 10,001+ employees
I value deduplication and compression to save space. The CLI could be better documented.
Pros and Cons
- "I really value deduplication and compression to save space."
- "The CLI could be better documented, like with VMAX."
How has it helped my organization?
It is our Tier-2 storage which is easy to provision from and has decent performance.
What is most valuable?
I really value deduplication and compression to save space.
What needs improvement?
The CLI could be better documented, like with VMAX.
What do I think about the stability of the solution?
We actually had data loss from too many simultaneous drive failures on the 7500.
What do I think about the scalability of the solution?
We have not yet encountered any scalability issues in our environment.
How are customer service and technical support?
Technical support was on a par with typical EMC. In other words, not the best and not the worst.
Which solution did I use previously and why did I switch?
We were moving to IBM v7000 for price. However, it doesn't support NAS
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Look at other newer options. Unisphere is slow and Java based. This is not the easiest array to manage.
Which other solutions did I evaluate?
It was already installed when I was hired.
What other advice do I have?
To me, the mid-tier storage arrays are getting displaced by lesser expensive All-flash options.
EMC has been selling XIO at a very affordable price.
Hitachi has a lot of cool features out-of-the-box that EMC does not have.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure and Operations Manager at a comms service provider with 1,001-5,000 employees
Some of the valuable features are non-disruptive updates, SSD tier, and storage pooling.
Pros and Cons
- "High availability including non-disruptive updates: We cannot afford downtime windows."
- "Based on our workloads, we see repeatedly in performance reports that the built-in controller (SP) cache of our VNX model is not sufficiently large, resulting in forced cache flushing."
How has it helped my organization?
It has enabled us to consolidate storage, both primary and secondary, on a single platform. This simplified administration provided the necessary performance to our virtualized infrastructure.
What is most valuable?
- Reliability, excellent support by EMC, and VMware integration
- High availability including non-disruptive updates: We cannot afford downtime windows.
- SSD tier: Provided desired performance with fewer disks
- Storage pooling and auto-tiering: Simplified storage management
- Seamless integration with VMware
- Fairly simple administration using Unisphere
What needs improvement?
I would like to see a larger SP cache and finer grained auto-tiering.
Based on our workloads, we see repeatedly in performance reports that the built-in controller (SP) cache of our VNX model is not sufficiently large, resulting in forced cache flushing.
The report states that this "can be addressed with a shared global cache in next generation VNX systems". But for this VNX generation (1st), the cache size results in an overloaded system.
Regarding auto-tiering, this generation VNX FAST algorithm moves data in 1GB chunks between tiers. With our predominantly transaction oriented workload (random reads) this didn't afford benefits.
So when we purchased new VNXs (same generation), we configured the SSD tier as FAST Cache, a large 2nd tier consisting of 10K disks with a small 3rd tier with NL-SAS disks. Had the block size been smaller, auto-tiering may have been more effective for our workloads.
What do I think about the stability of the solution?
We did not encounter any stability issues.
What do I think about the scalability of the solution?
We did not encounter any scalability issues.
How are customer service and technical support?
Technical support was fantastic.
Which solution did I use previously and why did I switch?
We switched because the previous solution was outdated. We were using Multiple IBM DS4700, external SCSI arrays, and HP MSA.
We needed to consolidate storage along with server consolidation on modern and faster storage technology that would integrate with VMware.
How was the initial setup?
The initial setup was straightforward. It was part of the virtualization project undertaken by our partner.
Which other solutions did I evaluate?
We evaluated NetApp.
What other advice do I have?
The product has been superseded.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director de Explotación IT. COE. at a security firm with 10,001+ employees
Some of the valuable features are tier configuration and backup and refresh development on test environments.
Pros and Cons
- "Good performance for VM environments"
- "There is an easy replication process between distinct data centers via VPLEX and/or RPA. But I hope in the future that EMC/Dell could replicate this with other types of storage."
How has it helped my organization?
All of the VMware farm is configured into this storage.
What is most valuable?
- Good performance for VM environments
- In one cabinet, we have many environments: VMware, Oracle, Adabas, NAS (CIFS and NFS resources), and mix disks on tier configurations
- Tier configuration with different disks (SAS, SATA, Flash)
- The software for management is very user-friendly
- Snapshots for backup and refresh development on test environments
What needs improvement?
There is an easy replication process between distinct data centers via VPLEX and/or RPA. But I hope in the future that EMC/Dell could replicate this with other types of storage.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How is customer service and technical support?
I would give technical support a rating of 10/10.
How was the initial setup?
The setup was very easy.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing were both very balanced.
What other advice do I have?
This is a good option if you are looking for good performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Analyst at a healthcare company with 1,001-5,000 employees
Can combine drives of different types into a virtual Storage Pool.
Pros and Cons
- "One of the best features of the VNX is the ability to combine drives of different types into a virtual Storage Pool. By combining small but fast flash drives, SAS drives, and high-capacity but slower NL-SAS drives, the VNX can intelligently move data to the different tiers of storage based on usage."
- "The management software used for the VNX is Unicenter. While it is an improvement over Navicenter, used in older EMC SANs, it still feels outdated in comparison to other SAN management software."
How has it helped my organization?
By utilizing the Storage Pools feature of the VNX, our organization can provide the required performance without having to over-invest in storage for data that doesn't require expensive drives.
What is most valuable?
One of the best features of the VNX is the ability to combine drives of different types into a virtual Storage Pool. By combining small but fast flash drives, SAS drives, and high-capacity but slower NL-SAS drives, the VNX can intelligently move data to the different tiers of storage based on usage. This maximizes performance and investment by making sure commonly accessed data is stored in flash, while rarely-accessed data can be sent to the NL-SAS drives.
What needs improvement?
The management software used for the VNX is Unicenter. While it is an improvement over Navicenter, used in older EMC SANs, it still feels outdated in comparison to other SAN management software. Reporting is clunky and requires data collection to files, which then have to be retrieved and uploaded to a third-party site for processing before finally downloading the report.
What do I think about the stability of the solution?
There were never any stability problems thanks to fully redundant storage processors, power supplies, and hot spare drives.
What do I think about the scalability of the solution?
We did purchase additional shelves of drives a few years after the initial purchase. Again, with the support of EMC technical services, the hardware was added to the VNX without downtime or disruption. The Storage Pools allow for dynamic addition of new drives.
How are customer service and technical support?
Customer Service:
Customer service is top-notch with a dedicated sales and technical resource who are familiar with your environment and spend a lot of time understanding your business needs.
Technical Support:
EMC technical support is top notch when utilizing the ESRS appliance which sends critical alerts directly to EMC. Failed drives were replaced without any input on my end, sometimes before I became aware of the failure. Support can also remote in and perform code upgrades.
Which solution did I use previously and why did I switch?
Previous to the VNX, we were using an EMC CX-80 SAN. The reason for switching was to stay on a supported platform.
How was the initial setup?
The initial setup involves completing a pre-install survey, which the installer needs to properly configure the settings (IP addresses, DNS, NTP, etc.). The questions are easy to understand.
What about the implementation team?
The initial hardware setup and configuration was completed by on-site technicians from EMC. They were fully trained and certified on the VNX and had completed dozens of similar installations.
What was our ROI?
We calculated our ROI to three years and the planned life of the VNX is six years. We are currently in the process of migrating to a new EMC XtremIO SAN, which will have an even shorter ROI.
What's my experience with pricing, setup cost, and licensing?
While EMC tends to be on the expensive side, the stability and support of their products are top-notch and I feel are worth the cost.
Which other solutions did I evaluate?
When we evaluated SANs, we also looked at solutions by IBM. Our familiarity and relationship with EMC weighed heavily with our choice.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a computer software company
Customer service responds on time. The management software could be easier to use.
What needs improvement?
Ease of use of the management software
For how long have I used the solution?
I have used it for five years.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We don't have any case where we need to add more storage on this product.
How are customer service and technical support?
Customer Service:
Customer service does respond on time.
Technical Support:Technical support is good.
Which solution did I use previously and why did I switch?
I did not previously use a different solution. When I came in to my company, they were already using this product.
How was the initial setup?
Initial setup is not as straightforward as other new storage that is available now; there are many things to do to create pool, LUN.
What about the implementation team?
We implemented it through the vendor team; they have the knowledge on how to implement the product.
What's my experience with pricing, setup cost, and licensing?
You need a lot of licenses in order to use this product, which makes the product expensive; the maintenance contract price also increases significantly every year.
Which other solutions did I evaluate?
I did not evaluate other options, as they already implemented the product before I started working at the company.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free VNX [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
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Download our free VNX [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
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