General Manager IT/system engineer at VT Solutions
Real User
Work is simplified with patch management and template features; configurations could be reduced
Pros and Cons
  • "Beneficial patch management and template features."
  • "Not very user friendly, too many configurations."

What is our primary use case?

We use Configuration Manager at one or two companies where we provide services. I live in Fiji and people don't really go into the detail of compliance and automated configuration. Most things are generally done manually so with the implementation of Configuration Manager it becomes automated. There are some reporting and management tasks involved. We're partners with vCenter and I'm the IT general manager. 

What is most valuable?

As an engineer, I'd say the most valuable features would be the patch management and templates. Both of these features make my job easier. 

What needs improvement?

This is a good solution but it has too many configurations for what it does. In that sense, it's not particularly user friendly and requires too many clicks. From reviews I've read, I believe Acropolis might be easier to use in this regard.

I think the solution pretty much covers everything, I can't think of any additional features that might be useful.

For how long have I used the solution?

I've been using this solution for the past two years. 

Buyer's Guide
vCenter Configuration Manager
April 2024
Learn what your peers think about vCenter Configuration Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

How are customer service and support?

The technical support is generally quite good although it depends who you're talking to. Most of the time issues are solved expediently although sometimes it takes a little longer than you'd probably want, but eventually it gets fixed. It's good but it could be better.

How was the initial setup?

The initial setup can be a little complex. It's clear what needs to be done but because of compliance it becomes more complicated. It requires configuring thresholds and standard marks plus automated configurations. It's a matter of implementing some provisioning which can be tedious. I haven't worked with it too much, but it seems quite cumbersome. 

Deployment time probably took a little longer in our case because it was implementing  compliance, patch management and software package distribution, so it probably took a couple of days. We used our own team for configuration. 

What other advice do I have?

I would recommend people use this solution. It can make your life a lot easier and it has a lot of features which could help a system administrator prevent problems and foresee potential issues.

I would rate this solution quite highly but it loses a couple of points because of the complexity so I'll give it a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 10
Good disaster recovery and business connectivity capabilities but generally doesn't compare to competitors in the field
Pros and Cons
  • "The most valuable features that VMware's vCenter Configuration Manager have, when compared with other solutions, are their disaster recovery and business connectivity capabilities."
  • "It lacks the capability to manage the other systems."

What is most valuable?

The most valuable features that VMware's vCenter Configuration Manager have when compared with other solutions are their disaster recovery and business connectivity capabilities. All the software that VMware produces has very good business connectivity and disaster recovery features.

What needs improvement?

Configuration Manager should decrease the deployment time in the data center and the management time as this could help many data centers reduce their operating costs.

I think most of VMware's software is easy and simple to use but they lack the capability to manage other systems. When working with some other software out there you have a total solution for managing and configuring your data centers. Many other virtualization systems have this feature, and it would be a good idea for VMware to switch to this approach because I think most data centers are looking for total solutions to manage their data centers. Our trends show that this kind of simple management software is going to be a part of orchestration systems. 

Overall, I think it's good enough to use for most customers who have VMware solutions in their data centers.

For how long have I used the solution?

I have been working on virtualization for around seven or eight years.

What do I think about the stability of the solution?

This software helps customers to reduce management operations, including saving their resources and total cost. The basic platform is very good for reducing operational costs. Plus, the automation and easy deployment are very important to many data centers.

What do I think about the scalability of the solution?

In terms of scalability, yes, most of the software that VMware produces is enterprise and scalable and they define the business connectivity and disaster recovery very well in most of their software.

How are customer service and technical support?

In some cases, I have contacted support when I use the software, but mostly I am helped with the data centers by our in-house engineers. The quality is not black and white. It depends on the engineer that you get, but most of these companies have good software consultants.

How was the initial setup?

The initial setup is perfectly easy to deploy, as well as in other VMware software. It takes less than five hours to deploy.

Most VMware software is easy to use, although you don't need support for deployment, it may be helpful for maintenance.

Which other solutions did I evaluate?

If you compare the performance between virtualization solutions, I think KVM is better than VMware. But in terms of disaster recovery and business connectivity, VMware has a better-developed software here.

Our company is a data center solution architect and consultant. We look for the best solutions for our customers and we try to find the best one for each project. It doesn't matter if that solution is from a small company or a famous company - we look for the best solution for configuring the situation.

What other advice do I have?

I think before using this kind of software, most companies should train their administrators to ensure that the deployment is perfect. Also, maintenance would be easier if you train your engineers before using this kind of software.

On a scale from one to ten, I would rate vCenter Configuration Manager a six. This is because compared to the other solutions such as Microsoft's StoreSafe or Studio Team System solutions or Ubuntu it is not as good. 

This software is specific for VMware products whereas the other software is more flexible.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
vCenter Configuration Manager
April 2024
Learn what your peers think about vCenter Configuration Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
PankajKumar12 - PeerSpot reviewer
Data Engineer at a media company with 10,001+ employees
Real User
Good centralized management for our virtual environment, but the cost should be improved
Pros and Cons
  • "This solution supports multiple platforms in a single solution."
  • "The cost of this solution should be improved."

What is our primary use case?

vCenter Configuration Manager is a central management tool for our virtual environment. This solution is used for the configuration of our users' settings, helping to power the ITIL process. Without it, we would not be able to manage our environment.

What is most valuable?

The most valuable feature is support for hyper-converged infrastructure.

This solution supports multiple platforms in a single solution.

What needs improvement?

The cost of this solution should be improved.

For how long have I used the solution?

I have been using vCenter Configuration Manager for seven to eight years.

What do I think about the stability of the solution?

I think that this is a stable solution.

What do I think about the scalability of the solution?

Scalability depends on the planning and the infrastructure that is in place.

How was the initial setup?

The initial setup is straightforward. Once it is installed, everything is tested and it looks fine, we can go ahead with the converged platform.

Deploying the proper solution with the features that we are looking for takes about a month.

What about the implementation team?

We use a consultant for helping to deploy this solution.

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Microsoft Architect at a non-tech company with 11-50 employees
Real User
A strong solution that is easy to set up and highly available
Pros and Cons
  • "I appreciate it because it's very easy to set up and configure new disks and servers."
  • "It is not so user-friendly that you can just start the host and everything works."

What is our primary use case?

We have a basic configuration with a host in a cluster, and a virtual machine.

What is most valuable?

The most valuable features are vMotion and high availability.

I appreciate it because it's very easy to set up and configure new disks and servers.

What needs improvement?

The pricing can be improved.

It is not so user-friendly that you can just start the host and everything works. However, for somebody with five or ten years of experience, the administration is not very difficult.

For how long have I used the solution?

We have been using VCM for close to one year.

What do I think about the stability of the solution?

This is a stable and very strong solution.

What do I think about the scalability of the solution?

We have not needed to scale as of yet.

How are customer service and technical support?

I have not had the need to contact technical support.

Which solution did I use previously and why did I switch?

Our intention is to upgrade to version 7.

How was the initial setup?

The initial setup is not complex.

What about the implementation team?

We have an in-house team for deployment. Two of us are in charge of using and maintaining this product, and we are both administrators.

Which other solutions did I evaluate?

We did not continue to look for other products after evaluating VMware.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pre-sales consultant at a tech services company with 1-10 employees
Reseller
Top 20
Mature technology, reliable, and suitable for large scale businesses
Pros and Cons
  • "The most valuable features of vCenter Configuration Manager are highly mature technology."
  • "There are a lot of steps to do the configuration. We have to do it step by step and it is time-consuming. If it was easier it could be done quicker. There should be a preloaded configuration."

What is our primary use case?

We are using vCenter Configuration Manager in hospitals, industrial areas, and hospitals. Clients use this solution to backup their applications and media.

What is most valuable?

The most valuable features of vCenter Configuration Manager are highly mature technology.

What needs improvement?

There are a lot of steps to do the configuration. We have to do it step by step and it is time-consuming. If it was easier it could be done quicker. There should be a preloaded configuration.

For how long have I used the solution?

I have been using vCenter Configuration Manager for approximately five months.

What do I think about the stability of the solution?

I rate the stability of vCenter Configuration Manager an eight out of ten.

What do I think about the scalability of the solution?

The solution is best suited for medium to large-scale enterprise companies.

The solution is scalable.

How was the initial setup?

The initial setup of vCenter Configuration Manager can be difficult because the configuration is not simple if it is your first time.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

I rate the price of vCenter Configuration Manager a five out of ten.

Which other solutions did I evaluate?

I evaluated Hyper-V before choosing vCenter Configuration Manager. The difference between the two is the architecture, and how they deploy. Hyper-V would be better suited for small to medium-sized companies.

What other advice do I have?

I rate the stability of vCenter Configuration Manager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior IT Architect at a tech services company with 51-200 employees
Real User
Many features come into play to make this a strong management tool
Pros and Cons
  • "It has many valuable features that serve many purposes."
  • "The ease of setup and installations could be improved."

What is our primary use case?

The primary purpose of the product is to maintain system performance and optimize it.  

What is most valuable?

I find all of the features of the solution valuable. All of them are valuable although I use some more frequently. I like Snapchat, RDS (Remote Desktop Services), cloning, migration, DDS (Data Distribution Service), and server switch probably as the features I use the most. All of these features serve different purposes and are very useful.  

What needs improvement?

Honestly, I do not feel like I am an expert with the product who can suggest technical enhancements. The setup and implementation could probably be better. It does not seem like we should have to do so much manual configuration. Instad of supplying everything manually at the prompts, it should offer some options for automation of the setup. I guess something like that is already available, but if it is I do not know it. If automating the updates were possible to do it would be very nice.  

For how long have I used the solution?

I have been using the product for about 10 years, but I have been working on managing it for the past two to three years.  

How are customer service and technical support?

I have not had to deal directly with the technical support because I am an architect so I am doing high-level design. The technical stuff or the day-to-day operations are done by another team. They are responsible for opening tickets and calls with level one and level two support.  

How was the initial setup?

The efficiency of the initial setup is good. Some automation is already available but it could be better. If you have the OVA (Open Virtual Appliance) or if you can somehow install it using the silent mode it would improve the functionality. For example, you create your definition and from that, you can get the parameters automatically without manually entering every field. So you use a pre-defined setup and instead of working manually you just do one click and the changes are pushed out.  

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate vCenter Configuration Manager as maybe an eight to nine-out-of-ten. To make it even better and to score a ten-of-ten, the ease-of-use and the flexibility of configuration could be improved. If it was easier to use and easier to implement and to set up, it will be closer to a ten.  

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Director of Maintenance Systems Division Data Center at a computer software company with 501-1,000 employees
Real User
Feature-rich, but it needs more flexibility in multi-tenancy permissions
Pros and Cons
  • "My experience working with this solution has been good and I recommend it."
  • "The Self Service Interface is not very good and it needs improvement."

What is our primary use case?

We are solution providers and we are in a classic environment without automation. We are licensed and we are using vCenter to manage and maintain our environment.

What is most valuable?

All of the features are important, so it's difficult to say which is the best.

What needs improvement?

The Self Service Interface is not very good and it needs improvement. 

There should be more flexibility and rules for permissions in the Multi-tenancy.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the scalability of the solution?

It's a scalable product.

We have more than 20 engineers using this solution.

How are customer service and technical support?

We have not contacted technical support. We have the competence and knowledge to maintain and manage this solution.

What about the implementation team?

We did not use the help of a vendor team. We were able to implement ourselves.

What other advice do I have?

As a company, we are hosting many solutions. We are working on expanding our portfolio for both internal and external users.

We have private cloud solutions, a classic infrastructure as service, and multi-tenant. We also have public cloud solutions for our external customers.

My experience working with this solution has been good and I recommend it.

I would rate this solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Datacenter Infrastructure Engineer at a tech services company with 51-200 employees
Real User
Effective management, reliable, and increases availability
Pros and Cons
  • "The most valuable features of this solution are the ability to manage all of our environments allowing us to have better functionality and high availability."
  • "The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution. There should be online chat support added."

What is our primary use case?

We use this solution in our data center for network management.

How has it helped my organization?

This solution has improved our network environment's functionality through effective management.

What is most valuable?

The most valuable features of this solution are the ability to manage all of our environments allowing us to have better functionality and high availability.

For how long have I used the solution?

I have been using this solution for approximately seven years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is very scalable. we have approximately 60 people in my company using this solution.

How are customer service and technical support?

The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution. There should be online chat support added.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive. However, it is reasonably priced compared to competitors.

What other advice do I have?

I recommend this solution to others.

I rate vCenter Configuration Manager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user