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MuhammadMurtaza - PeerSpot reviewer
Information security engineer at Cyberisk
Real User
Top 5
Has individual options available for web servers
Pros and Cons
  • "The features I personally like include host discovery."
  • "The support has been really cooperative."
  • "Sometimes, the categorization for clients was tricky at first, however, they eventually got used to it."

What is our primary use case?

We have clients, and we are a vendor. We have deployed Tenable Nessus users with the help of the Principal on the client's environment. I have experience with the deployment and the scanning.

What is most valuable?

The features I personally like include host discovery. For web servers, there are individual options available. There are many options that are useful to us.

What needs improvement?

Sometimes, the categorization for clients was tricky at first, however, they eventually got used to it.

What do I think about the stability of the solution?

I haven't faced any issues as of now. It has been stable with no critical issues, technical issues, or downtimes.

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How are customer service and support?

The support has been really cooperative. Whenever any issue arises, we contact the support, and they are always there for us. The support is pretty good.

How would you rate customer service and support?

Positive

What about the implementation team?

The deployment was done by the Tenable team, and I was part of this process.

What other advice do I have?

I definitely recommend Tenable Nessus for network scanning and other tasks.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Sereyreach Dy - PeerSpot reviewer
Security Infrastructure Engineer at NP Secure Co.,Ltd
Reseller
Top 5
A vulnerability assessment tool with patch management capabilities that offers ease of deployment
Pros and Cons
  • "The initial setup of Tenable Nessus is very easy."
  • "The problems I faced with Tenable Nessus were related to its dashboard's customization capabilities and its ability to provide data to third-party sources."

What is our primary use case?

I use Tenable Nessus for vulnerability assessment so that you can scan for CVEs and existing CVEs. Tenable Nessus will show you the latest update on those vulnerabilities and where it needs patches, so it goes hand in hand with patch management. As soon as you scan, you can see whether it needs patching, and if needed, you can go ahead and deploy patch management to address the current issue.

What is most valuable?

The most valuable features of the solution are the policy and the active scan. The features are different for Tenable Security Center since it is more on an on-premises model. The solution also has features like Tenable.io and Tenable Web App Scanning.

What needs improvement?

I wouldn't want to change anything about Tenable Nessus since I haven't found or run into any issues in Tenable Nessus.

I like Tenable since I find everything related to the solution simplified and easy to use. You can approach the online community of Tenable when you run into a problem, and there is a bunch of information available there that you can gather and use for troubleshooting purposes.

I faced some problems with Tenable Nessus when dealing with some of our company's customers in China. The problems I faced with Tenable Nessus were related to its dashboard's customization capabilities and its ability to provide data to third-party sources. The solution should offer simplified data-sharing capabilities. Though we have the dashboards and can customize them, the options for customization are available in the templates provided by Tenable Nessus. It might not be possible with Tenable Nessus to add every component a person wants to a single dashboard since they can only choose whatever is available on the templates provided by Tenable Nessus. The aforementioned areas can be considered for improvement in the solution.

For how long have I used the solution?

I have been using Tenable Nessus for two months. My company operates as a reseller of the product while also having a partnership with the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 90 percent of our company's customers work with Tenable Nessus.

How are customer service and support?

For the solution's technical support, our company directly seeks help from the solution's vendor in Vietnam or Singapore, who are very responsive. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Tenable Nessus is very easy. You can get the application's installation file and implement it faster than ManageEngine, making it a simple process. I rate the initial setup of Tenable Nessus a nine out of ten.

The solution is deployed on an on-premises model.

With Tenable Nessus, you have a file, and you just need to install it. In the on-premises model of the solution, you have a dashboard or console that you go to, which is like an internal website that you have set up so that you can get access to the on-premises version of the product.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price seven or eight on a scale of one to ten, where one is low price and ten is high price.

What other advice do I have?

Tenable Nessus is a great tool. I believe everyone should be using Tenable Nessus since it is a tool that can be used for vulnerability assessment when companies face some vulnerabilities to find security holes or threats.

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tenable Nessus
June 2025
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reviewer2154231 - PeerSpot reviewer
Information Security Analyst at a retailer with 1,001-5,000 employees
Real User
You can customize the tool to scan exactly what you want
Pros and Cons
  • "My favorite part about Nessus is that you can customize the tool to scan exactly what you want. Microsoft releases new patches monthly on Patch Tuesday, and a lot of companies track that date. I set up Nessus for the day after Patch Tuesday to see which devices have already pushed those updates from Microsoft, so we can stay updated."
  • "You can scale Nessus to the extent that you can afford it. You need to have a license for every device you scan. As long as you can afford the increased costs, you won't have a problem scaling it."

What is our primary use case?

Tenable Nessus is vulnerability management software. We install Nessus scanners on all our workstations and laptops. It runs scans to check for outdated software and vulnerabilities. At the beginning of each month, I send notes out to the admins about what needs to be updated, and I check at the end of the month to make sure it's done. 

How has it helped my organization?

Nessus helps us keep our software up to date to avoid security vulnerabilities. It's a good tool for auditing our vulnerability management. 

What is most valuable?

My favorite part about Nessus is that you can customize the tool to scan exactly what you want. Microsoft releases new patches monthly on Patch Tuesday, and a lot of companies track that date. I set up Nessus for the day after Patch Tuesday to see which devices have already pushed those updates from Microsoft, so we can stay updated. 

Tenable stays on top of new IT trends in vulnerability management because there's constant innovation. They keep up with the industry. In the past few years, everything has shifted to cloud-based servers. It's a long-term trend that COVID accelerated. Tenable came out with a tool for that. 

What do I think about the stability of the solution?

Nessus  is pretty stable if you have a disaster recovery plan in place. We've never had an outage. The stability depends on the servers where it is running. 

What do I think about the scalability of the solution?

You can scale Nessus to the extent that you can afford it. You need to have a license for every device you scan. As long as you can afford the increased costs, you won't have a problem scaling it.

How are customer service and support?

I rate Tenable support 10 out of 10. They're top-of-the-line.  It's the best support I've worked with so far. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate Tenable Nessus nine out of 10. I recommend creating a Tenable Community account. Tenable uses that for support, but they also have a massive library of training videos that they call Tenable University. You can also access the Tenable Community forums where experts and general users can share information and ask questions. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1043379 - PeerSpot reviewer
Chief Executive Officer at a outsourcing company with 11-50 employees
Reseller
User-friendly, easy to install, has good functionality, and technical support
Pros and Cons
  • "The results are not that bad, but the key selling point is that it is an affordable tool set."
  • "They have added a new Tenable Nessus Expert. That is their new product, which caters to the cloud and everything else. I am assuming that the new features and product enhancements are based on that tool set, but we haven't reviewed it yet."

What is our primary use case?

We use Tenable Nessus for vulnerability scanning.

What is most valuable?

The results are not that bad, but the key selling point is that it is an affordable tool set.

It is a very easy tool to use.

We are happy with the existing features.

We are happy with the functionality, and what we get from the tool.

What needs improvement?

I am not sure. I see they have released new products that we haven't yet evaluated. I believe the new products are the opportunity for improvement that they are bringing to market. But for the time being,

They have added a new Tenable Nessus Expert. That is their new product, which caters to the cloud and everything else. 

I am assuming that the new features and product enhancements are based on that tool set, but we haven't reviewed it yet.

For how long have I used the solution?

I have been working with Tenable Nessus for 10 years.

It's a proper toolkit, it goes a long way with us.

We are working with the latest version.

What do I think about the stability of the solution?

Tenable Nessus is very stable. 

I would rate the stability of this solution a five out of five.

What do I think about the scalability of the solution?

Tenable Nessus is a scalable solution, I would rate the scalability a five out of five.

It is based on the number of endpoints. We have 1,500 endpoints in our company.

How are customer service and support?

We can contact technical support using their web console. We can log a support ticket as end users, although we seldom use this feature.

I would rate their technical support a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also working with Rapid7 InsightVM.

It is not as good as Rapid7 from our perspective, but it is part of our toolbox arsenal. As a result, we have it on board and solely use it internally.

How was the initial setup?

It is very easy to deploy.

This solution was deployed in 30 minutes, or less. It is very easy. It is straightforward, and out of the box.

What about the implementation team?

The deployment was completed in-house. We did it ourselves.

We only need one engineer to deploy and maintain this solution.

What was our ROI?

I would rate the return on investment a five out of five.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, it's an affordable tool.

Licensing fees are paid annually.

I would rate the licensing cost a five out of five.

What other advice do I have?

I would rate Tenable Nessus a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ShanakaFernando - PeerSpot reviewer
Consultant at a computer software company with 11-50 employees
Consultant
Simple implementation, beneficial vulnerability assessments, and helpful support
Pros and Cons
  • "The most valuable feature of Tenable Nessus is vulnerability assessments. There are a lot of threats around the world and this solution is the first to come out with detection rules."
  • "Tenable Nessus could improve the reporting by adding some dashboards. The reports are a hassle at this time. Tenable.io has more detailed reports. Having a better dashboard that can show where the vulnerabilities are and be categorized would be helpful. We then could present them to upper management for a deep overview of our network posture which they do not see."

What is our primary use case?

We are using Tenable Nessus for vulnerability management. Not exactly the management, but we perform vulnerability assessments mostly for internal networks. Additionally, we use Acunetix and it comes into play for the web application.

What is most valuable?

The most valuable feature of Tenable Nessus is vulnerability assessments. There are a lot of threats around the world and this solution is the first to come out with detection rules.

What needs improvement?

Tenable Nessus could improve the reporting by adding some dashboards. The reports are a hassle at this time. Tenable.io has more detailed reports. Having a better dashboard that can show where the vulnerabilities are and be categorized would be helpful. We then could present them to upper management for a deep overview of our network posture which they do not see.

For how long have I used the solution?

I have been using Tenable Nessus for approximately seven years.

What do I think about the stability of the solution?

Tenable Nessus is stable.

What do I think about the scalability of the solution?

Tenable Nessus is scalable, it can scale up and down.

We have five or six people using this solution occasionally. We have monthly schedules for scanning, the solution is not used daily.

How are customer service and support?

The support of Tenable Nessus is responsive and helpful.

I rate the support from Tenable Nessus a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Acunetix and they are more focused on web applications instead of vulnerability assessments. Tenable Nessus lacks in this area, they should focus more on the web applications side.

How was the initial setup?

The initial setup of Tenable Nessus is straightforward. There is helpful documentation that is provided.

I rate the setup of Tenable Nessus a five out of five.

What about the implementation team?

We did the implementation of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

When comparing the price of Tenable Nessus to other similar solutions, such as Acunetix, Tenable Nessus is not as expensive. It is averagely priced in the market. We pay for the solution annually.

What other advice do I have?

My advice to others wanting to implement this solution is they need to understand what will be scanned. For example, if they are using internal servers or something similar, and is it on the cloud, or web applications, this is something they need to know. It's a good idea to evaluate these things on their end before choosing to use the solution. This solution focuses more on the servers or the network security side. Acunetix focuses more on the web application side. This is where the buyer has to evaluate and know their use case.

I rate Tenable Nessus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DanielDurante - PeerSpot reviewer
Senior Manager at Clearsale
Real User
Does everything that it needs to, provides good value for money, and is very easy to use
Pros and Cons
  • "I like this solution because it is complete. It can scan and check many types of vulnerabilities. It can also check for compliance."
  • "There should be a possibility to install agents on scanned machines. Tenable IO provides the capability of using local agents to check local problems, but this feature is not there in Tenable Nessus Professional. It would be nice to have something similar in Tenable Nessus Professional. We should have the capability to use local agents installed on the machines to locally check a problem."

What is our primary use case?

I am using it for scanning and checking vulnerabilities. I am using the Azure version of Tenable Nessus.

What is most valuable?

I like this solution because it is complete. It can scan and check many types of vulnerabilities. It can also check for compliance.

It fits very well in my environment. It is very easy to use, and there is a very good cost-benefit of this solution. 

What needs improvement?

There should be a possibility to install agents on scanned machines. Tenable IO provides the capability of using local agents to check local problems, but this feature is not there in Tenable Nessus Professional. It would be nice to have something similar in Tenable Nessus Professional. We should have the capability to use local agents installed on the machines to locally check a problem.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is, for sure, scalable. We have 10 or 12 people who use this solution.

How are customer service and support?

We never have any kind of problem or lack of response. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very easy. It is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It has a fair cost and very good cost-benefit ratio.

What other advice do I have?

I would recommend it to others. It does everything that such a solution needs to do. It can check for vulnerabilities and compliance. It is also very easy to use. It is better than its competitors, such as Rapid7.

I trust Tenable solutions. I have worked with Tenable IO a few years ago, and with Tenable Nessus, I had the same feeling that I had with Tenable IO. It is a very good solution. It is more expensive than Tenable IO, but it is a complete solution. 

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Director for Computing and Network infrastructure at SRCE
Real User
Top 20
Helps to conduct monthly scans and open tickets for developers to address identified vulnerabilities
Pros and Cons
  • "We have around 500 virtual machines. Therefore, we conduct monthly scans and open tickets for our developers to address identified vulnerabilities. These scans cover the servers, other network equipment, and appliances in our infrastructure."
  • "One significant drawback we encounter is the tool's tendency to flag patched packages incorrectly. For instance, if a package is patched by Debian maintainers but not updated to a major or minor version, Nessus may still flag it as vulnerable based on its database. This discrepancy leads to false alarms and requires our developers, system admins, and DevOps teams to address them."

What is our primary use case?

We have around 500 virtual machines. Therefore, we conduct monthly scans and open tickets for our developers to address identified vulnerabilities. These scans cover the servers, other network equipment, and appliances in our infrastructure. 

What needs improvement?

One significant drawback we encounter is the tool's tendency to flag patched packages incorrectly. For instance, if a package is patched by Debian maintainers but not updated to a major or minor version, Nessus may still flag it as vulnerable based on its database. This discrepancy leads to false alarms and requires our developers, system admins, and DevOps teams to address them. 

It would be beneficial if it could handle minor additions to versions similar to how Debian manages its patches. This feature would allow it to differentiate between patched and non-patched versions.

For how long have I used the solution?

I have been using the product for ten years. 

What do I think about the stability of the solution?

Tenable Nessus is very stable. We encountered some issues with scanning certain network equipment but resolved them by adjusting the parameters. Our main focus is scanning our servers; we haven't experienced any significant problems with that process.

What do I think about the scalability of the solution?

My company has three users. 

How are customer service and support?

We haven't contacted Tenable Nessus for assistance or questions because we haven't encountered any serious issues, and we are generally satisfied with the product.

Which solution did I use previously and why did I switch?

We chose Tenable Nessus because we primarily rely on open-source products as a publicly funded institution. About ten years ago, we conducted research to determine the best option, and at that time, it stood out as the preferred choice.

How was the initial setup?

Tenable Nessus' deployment is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The product is free. 

What other advice do I have?

I rate the overall product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2075424 - PeerSpot reviewer
Head of IT security at a financial services firm with 10,001+ employees
Real User
Helps with vulnerability management trafficking across an entire group
Pros and Cons
  • "I am impressed with the tool's vulnerability scanning."
  • "The tool needs to upgrade asset tracking."

What is our primary use case?

We use the solution for vulnerability management trafficking across an entire group. 

What is most valuable?

I am impressed with the tool's vulnerability scanning. 

What needs improvement?

The tool needs to upgrade asset tracking. 

For how long have I used the solution?

I am using the tool for two years. 

What do I think about the stability of the solution?

The solution is extremely stable. I would rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I didn't encounter any issues with scalability and I would rate it a nine out of ten. We have around 3000 user endpoints that are being monitored. My company has around 20 users for the tool.

How are customer service and support?

Our local partner helps with the support. 

How was the initial setup?

I would rate the tool's setup a seven out of ten. It is not an easy setup but with proper support, the process is doable. 

What was our ROI?

The solution gives us ROI since it offers visibility and helps to tighten controls in our network. 

What's my experience with pricing, setup cost, and licensing?

I would like to see better discounts. 

What other advice do I have?

I would rate the solution a nine out of ten. It is one of the best tools to use if compliance is your priority. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tenable Nessus Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Product Categories
Vulnerability Management
Buyer's Guide
Download our free Tenable Nessus Report and get advice and tips from experienced pros sharing their opinions.