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reviewer2218470 - PeerSpot reviewer
Co-Founder & VP Sales and Marketing at a tech services company with 11-50 employees
Reseller
Top 5
Sep 30, 2025
Significantly reduces risks and streamlines our monitoring
Pros and Cons
  • "Singularity Platform allows us to have one single view of potential threats and the health of our environment, helping us optimize operational efficiency."
  • "The dashboards can be improved, and their dashboarding functionality needs to be better. The way the dashboards look is not really impactful or meaningful."

What is our primary use case?

We protect our endpoints and servers, workstations, and we use Singularity Platform to ingest third-party data for alerts or detections. 

We work in the cybersecurity industry, so we use Singularity Platform and implement it for our customers.

How has it helped my organization?

Singularity Platform basically keeps us protected. We utilize it across various sectors, including financial services, insurance, retail, and manufacturing. It has significantly reduced some of the risks associated with the current threats we face, both at the endpoint level and in terms of identity protection.

Singularity Platform allows us to have one single view of potential threats and the health of our environment, helping us optimize operational efficiency. 

Singularity Platform is allowing us to detect threats early on and make sure that they don't proliferate in our environment if there are any.

What is most valuable?

The best features of this product include its ability to detect malicious software and malware, and the functionality itself is exceptional. The console is easy to navigate. 

What needs improvement?

The dashboards can be improved, and their dashboarding functionality needs to be better. The way the dashboards look is not really impactful or meaningful.

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For how long have I used the solution?

I have three years of experience with SentinelOne.

What do I think about the stability of the solution?

Singularity Platform is stable; so far, so good.

What do I think about the scalability of the solution?

It works. It's not designed for scalability, it's designed to protect the enterprise.

How are customer service and support?

I would evaluate their customer service and technical support as very good, five stars.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before, we were using Kaspersky, but then the Russians came in, and we had to stop using it. It's a Russian product, and with everything happening with that, we stopped using it.

How was the initial setup?

The initial setup of Singularity Platform was straightforward. We have a team member here who handles it.

What about the implementation team?

One person, a really good techie, handled the deployment.

What was our ROI?

I don't really see a return on investment; it's a necessary requirement today to protect the enterprise.

What's my experience with pricing, setup cost, and licensing?

The pricing for Singularity Platform is good, and the setup cost is very minimal.

Which other solutions did I evaluate?

We evaluated CrowdStrike, Microsoft Defender, and Trend Micro before choosing Singularity Platform. The main differences between Singularity Platform and some of these others include threat detection ability, lower cost, and that was the key factor in our decision-making.

What other advice do I have?

I would rate Singularity Platform a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 30, 2025
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Updated: February 2026
Buyer's Guide
Download our free Singularity Platform Report and get advice and tips from experienced pros sharing their opinions.