SentinelOne Wayfinder Threat Detection and Response Reviews

I am not the primary engineer for the tool. I use the solution in my company since we cannot just rely on Microsoft Defender, and as we need to have another layer of protection, we use the tool as our next-generation antivirus solution.

The most valuable feature of the solution is the Storyline technology. The feature that I like the most about the product is that the solution reports to you about the entry point of the virus or ransomware, the impact of the attacks, what is done, and which are the affected systems. The rollback feature offered by the product is good.

SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortcomings where improvements are required.

The product's integration capabilities with SaaS platforms need to improve because most of the applications right now are being hosted on the cloud.

I have been using SentinelOne Vigilance for three to four years.

Stability-wise, I rate the solution a ten out of ten.

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

As the product is used globally, I can say that my company has around 2,000 employees who use the tool.

The product is used regularly in my company, especially since it is installed on hundreds of laptops and workstations.

The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the support services offered to us to deal with unknown malware or ransomware. The support team offers quick responses, which is one of the major reasons the product is highly recommendable. I rate the technical support a ten out of ten.

The product's initial setup phase is very straightforward. The product recently added a feature that allows you to uninstall an existing endpoint protection solution from your environment.

One can deploy it manually or with the help of Active Directory.

No third-party help was required to install the product.

For the product's price, I feel that the user interface is friendly.

I think the tool can be integrated with ServiceNow so its actions can be automated.

The solution integrates with the existing security infrastructure like Palo Alto Cortex XSOAR.

You should be careful of what you add to your files since the product has the capability to scan files extensively.

The machine learning part of the product is very good.

The value derived from the use of the product stems from the fact that it is a very lightweight solution.The product does not consume too much memory or compute nodes from my workstation.

I rate the solution a nine out of ten.

The use case of SentinelOne Vigilance for my company stems from providing it to our customers.

With SentinelOne Vigilance, my company's customers can easily and quickly deal with incidents and threats.

The most valuable feature of the solution is its performance, which is very important for us in our company.

My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form, which can be useful. A report from SentinelOne Vigilance can help my company's customers identify what happened in their IT environment, and it can be useful for our customers to identify the threats and incidents encountered by the product.

The tool's stability can be improved.

I have been using SentinelOne Vigilance for a year.

My company hasn't received any response in terms of the stability offered by the solution.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

My company deals with two customers who use the product.

The product's initial setup phase was very easy because the vendor took care of the process.

The back-end support team of SentinelOne takes care of the product's deployment phase. On the front-end side, customers of the tool don't do anything.

The solution is deployed on the cloud.

The solution can be deployed and maintained by eight engineers.

SentinelOne Vigilance is priced in a normal range.

I recommend SentinelOne Vigilance to those customers who would like to conduct an analysis of a particular layer of their environment.

I rate the overall tool a ten out of ten.

We use SentinelOne Vigilance as MDR (Managed detection and response).

SentinelOne Vigilance is a very stable solution.

SentinelOne Vigilance is an MDR meant to manage cybersecurity, but it doesn't do a good job.

SentinelOne Vigilance doesn't have a direct connection with MSPs. They go only through a big reseller or RMM vendor instead of directly going to the MSP. You always feel that you are behind, and you have to call someone to call someone to get to them.

People pay $ 5,000 to $ 6,000 monthly for the solution, and they don't have a QBR for their customers to review the security and recommendations.

I rate SentinelOne Vigilance ten out of ten for stability.

You can scale as much as you want with SentinelOne Vigilance.

We implemented SentinelOne Vigilance through an in-house team. Two network engineers were involved in the solution's deployment.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.

Overall, I rate SentinelOne Vigilance a five out of ten.

We use the solution for the managed SOC team that we leverage.

SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues.

The tool needs improvement in clear communication and detection.

We deployed SentinelOne Vigilance three months ago.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution is scalable.

The SentinelOne Vigilance has excellent customer service.

Positive

The initial setup is straightforward. There is an agent on our end. A team is monitoring our environment, but for the SentinelOne tool, we have to deploy agents, and their back end is in the cloud.

We had a few team members who have been assisting during deployment.

We achieved ROI because it notified us of threats coming into our environment. After a month, we started getting alerts on different things.

The solution’s pricing is very reasonable.

The solution requires a little maintenance and fine-tuning.

I suggest asking for sample reports and stamp processes to get a good understanding of how they work.

Overall, I rate the solution an eight out of ten.

The antivirus products embedded with EDR have one weakness: they are very resource-intensive and challenging to replicate exclusions. Let me elaborate on it with an example of a list of exclusions from an accounting firm. Let’s say Company A is a finance company that uses Microsoft and some accounting applications. Company B is also a finance company that uses the same products, but they have their back-end database capturing the data. As an IT engineer managing different clients, I will try to see if there's a way to export the rules I created for Company A to save time when setting up Company B. Presently, this process is not user-friendly. A forward-thinking approach will reduce the time spent onboarding new clients and increase revenue by reducing engineering time.

We have been using SentinelOne Vigilance for about seven months since February. We’re using the cloud version.

The product is stable. It works well, and we have not encountered any issues. Whenever we found any problems, it created snapshots. We researched these instances and obtained the results.

The product is scalable. We have a variety of clients, including large enterprise companies and small businesses, working with our services.

The product’s support team is excellent, especially the back-end support.

Positive

The product is easy to deploy and requires an understanding of how it works. A project manager who comes from a mid-technical background with sufficient knowledge of installing packages can execute the process efficiently. The website's documentation and how-to guides are excellent. I do recommend it. We have 180 clients, and deployment takes about four to six months. 

It is a good product to use. I rate it an eight out of ten.

SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature.

SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows.

I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets.

I have been using the solution for four to five months.

I would rate the solution’s stability around six to seven out of ten.

I would rate the solution’s scalability a nine out of ten.

The solution helps companies prevent critical attacks from ransomware.

I would rate the solution an eight out of ten. One person is sufficient for the solution’s maintenance.

The solution is used as a ransomware prevention measure, allowing us to roll back to the initial stage without any issues. The solution is deployed as a SaaS.

The SentinelOne Active EDR is the most valuable feature.

The SentinelOne platform has potential for improvement. The solution's memory forensics capabilities and hard disk capacities are quite basic.

I am currently using the solution.

I give the stability a nine out of ten.

I give the scalability a nine out of ten. The solution is for all sizes of businesses.

The technical support is good.

Positive

I give the initial setup a nine out of ten. The setup is straightforward, as it is software-based and does not require any deployment; only the software needs to be installed. However, if there are a thousand endpoints, the installation process could take a few days.

The implementation is completed in-house.

SentinelOne Vigilance is more affordable than other next-generation solutions, but more costly than legacy solutions. I give the cost a three out of ten.

I give the solution a nine out of ten.

We provide MSSP services.

SentinelOne Vigilance is better than other solutions on the market and I recommend it.

SentinelOne Vigilance has very good detection.

When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service.

I have been using SentinelOne Vigilance for approximately eight months.

The solution is stable. However, it used to be slow and they fixed the issues.

SentinelOne Vigilance is scalable.

The technical support was good for SentinelOne Vigilance.

My advice to others is this is a solid product. 

I rate SentinelOne Vigilance a seven out of ten.

The primary use case of this product is to use the reports we receive from Vigilance, regarding IOCs, and consume them for our own security solutions. 

The monthly reports we receive from SentinelOne Vigilance have proven to be a very useful and efficient way to get information about IOCs.

SentinelOne Vigilance could improve if it provided us with more control over the dashboard.

I have been using SentinelOne Vigilance for two years.

This solution is stable. Our organization only requires one engineer to maintain it. 

SentinelOne Vigilance is scalable.

I would rate SentinelOne's customer service and support a five out of five. 

Positive

The initial setup of SentinelOne Vigilance was straightforward and can be installed within a couple of minutes.

Prior to using SentinelOne Vigilance, we evaluated CrowdStrike's Falcon Insight, which has the same kind of solution service. 

I would recommend this solution to anyone who has other solutions like firewalls, and SIEM solutions, where they can use attack indicators. SentinelOne provides this information. 

Overall, I would rate this product a nine out of ten.

We sell this solution to our customers and deploy it on private cloud and on-premises.

The solution could be improved by including a tool for removing the product when changing a device because now it is not easy to remove the customer without the dashboard.

We have been using this solution for two years.

The solution is stable.

The solution is scalable.

We have had a good experience with customer service and support, but our support team is from N-able company and not from SentinelOne.

The initial setup process was straightforward, and deployment can take approximately half a day, depending on the company's size.

The pricing is reasonable.

I rate this solution a nine out of ten. The solution is good but can be improved by including a tool that easily allows updates to be made to the customer dashboard.