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it_user5802 - PeerSpot reviewer
BI Expert at a healthcare company with 1,001-5,000 employees
Real User
Apr 9, 2013
Comparison of Business Objects & Cognos

Most of my experience is with Business Objects. I have done a little with Cognos Elite also. Comparatively I find Business Objects much easier to work with when it comes to customizing the presentation of the data. Neither of the two products does a drill-down as well as you can in Crystal Reports, but they both allow you to create multiple views of the data on one page. Business Object WEBI reports allow you to use multiple universes and multiple report pages in one WEBI document.

Both system will force you to use another layer between the presentation and data layers. In Cognos it is called Framework Manager. In WEBI it is called Universes. Both Universes and Framework Manager define the structure and connections the are usable to the presentation layer. Both middle layers can connect to any kind of database or even spreadsheets on an accessible drive.

Both products will force you to use their WEB portals as an interface into the presentation layer. Both allow you to schedule and deliver reports in multiple formats and in a variety of means. Links to reports, send the reports via e-mail, only send reports with data the user can see, and send alerts when reports fail are just a few of the common things that can be done.

When it comes to ease of use, Business Objects is a lot more intuitive and straight forward. Cognos seems to make you take a lot more steps to get the same results. Some of those steps are tough to figure out. The term "clunky" comes to mind when I think of working in Cognos.

Both products offer very similar concepts and tools to summarize and chart the data in a report.

Licensing costs and how you want to architect your server infrastructure are going to be the key driver to which product fits your organization better. Business Objects offers the advantage of another more static reporting tool with Crystal Reports.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2141742 - PeerSpot reviewer
Head of Data Management & Analytics at a tech services company with 51-200 employees
Real User
Mar 31, 2023
Difficult to set up, and not user-friendly, but is stable
Pros and Cons
  • "The solution is stable."
  • "SAP BusinessObjects Business Intelligence Platform is an outdated solution that is missing many features."

What is our primary use case?

We have the transaction data on a PRP site. We have all the options in the warehouse, so we are just extracting data from the system. We create some data bars at the end using credits we pull from BW and create some BI reports.

What needs improvement?

SAP BusinessObjects Business Intelligence Platform is an outdated solution that is missing many features. The UI is not user-friendly and it is not easy to navigate through.

I would like to have better integration with other options or third-party products. This will provide a better user experience.

For how long have I used the solution?

I have been using the solution for almost four years.

What do I think about the stability of the solution?

Sometimes we encounter issues with nodes when we migrate or update to a support package. Otherwise, the solution is stable.

How are customer service and support?

The technical support is delayed because we have to submit a ticket to our vendor before it is forwarded and they respond to us.

How was the initial setup?

Setting up SAP BBIP initially is more difficult than Tableau, as it requires numerous additional components, making it a tedious process.

What other advice do I have?

I give the solution a five out of ten.

We have over 100 people using the solution.

I do not recommend the solution as it does not meet most business requirements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP BusinessObjects Business Intelligence Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free SAP BusinessObjects Business Intelligence Report and get advice and tips from experienced pros sharing their opinions.