QA Analyst at a tech services company with 51-200 employees
Real User
Pre-request and Post-response Scripts save a lot of time debugging and revising

What is our primary use case?

We use it for doing smoke tests in production and testing in QA and in team environments.

How has it helped my organization?

It speeds up production deployment.

What is most valuable?

Pre-request Scripts and Post-response Scripts are very handy. Instead of adding a bulk of assertions to those associated test cases one by one, I can easily just write scripts, then copy and paste them into my test cases. This really saves me a lot of time on debugging and revising.

What needs improvement?

The documentation of Runscope needs to be improved. For instance, there is very much a lack of examples in the documentation. It is a bit difficult for beginners and intermediate users to get started quickly or to go deeper when creating test cases.

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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

All my test cases failed when Runscope did a security patch a few months ago. That was the first time I found the stability wasn't great. Otherwise, it has been doing fine.

What do I think about the scalability of the solution?

I have experienced no issues with scalability.

How are customer service and support?

I have not had to contact tech support yet.

Which solution did I use previously and why did I switch?

We had a previous solution, but Runscope has a better user interface and is easy to set up, so that is why we switched.

How was the initial setup?

The initial setup is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing and licensing as these topics are not part of my job.

What other advice do I have?

Ask for more examples in the documentation.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Test Engineer
Real User
Detects API layer issues in our production environment before our customers do
Pros and Cons
  • "The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed."
  • "Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected. Once or twice a year there are issues with AWS that causes the reliability of the application to suffer."

What is our primary use case?

API monitoring and testing.

How has it helped my organization?

Runscope is able to detect API layer issues in our production environment before our customers are able to.

What is most valuable?

Automatic scheduling of test execution. The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed.

What needs improvement?

Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Once or twice a year there are issues with AWS that causes the reliability of the application to suffer.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Tech support was more responsive prior to the acquisition by CA Technologies.

Which solution did I use previously and why did I switch?

Previously used Postman. I needed the scheduling feature that Postman, at the time, did not have.

How was the initial setup?

Setup was moderately straightforward.

What other advice do I have?

Try it out and see if this product will work for you.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Runscope
April 2024
Learn what your peers think about Runscope. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Lead QA Engineer at a financial services firm with 51-200 employees
Real User
Enables us to string together a number of API tests for a test suite
Pros and Cons
  • "We love the fact that we can have our API tests run on a schedule as often as we need. We also take advantage of being able to set up different environment settings so that we can use the same test in our production, integration, and QA environments, easily. The ability to string together a number of API tests for a test suite is very important to us as well."
  • "Navigation can be a little tricky when changing run environments and switching between test run results and editing the tests. It would be nice if you could switch the environment for all tests in a Bucket to run, rather than having to change each test environment."
  • "I would like to see easier integration and display of test results so that the data could be shared via a dashboard within our company. (Some integration is possible, provided you use one of the supported platforms)."

What is our primary use case?

We use Runscope to test our API endpoints for our product, both on-demand and via a schedule.

How has it helped my organization?

Not only does Runscope allow us to keep our tests organized and available to everyone on our team, but it also alerts us when tests fail, via integration with Slack, so that we can address bugs that have been introduced.

What is most valuable?

  • We love the fact that we can have our API tests run on a schedule as often as we need.
  • We also take advantage of being able to set up different environment settings so that we can use the same test in our production, integration, and QA environments, easily.
  • The ability to string together a number of API tests for a test suite is very important to us as well.

What needs improvement?

Navigation can be a little tricky when changing run environments and switching between test run results and editing the tests. It would be nice if you could switch the environment for all tests in a Bucket to run, rather than having to change each test environment.

I would also like to see easier integration and display of test results so that the data can be shared via a dashboard within our company. (Some integration is possible, provided you use one of the supported platforms).

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have rarely seen any issues and have never seen an outage with Runscope's servers. Just make sure the agent is run on the proper hardware.

What do I think about the scalability of the solution?

We are not limited in the number of tests that we run, nor the frequency, provided that we stay within our contracted rate. It is easy to manage that information.

How are customer service and technical support?

We have had good success with tech support, especially when we were getting started. They are knowledgable and will help you all the way through your process until you understand the solution to your problem.

Which solution did I use previously and why did I switch?

We have used Postman quite a bit, but Runscope makes it easier to group tests together in a logical way. In addition, being able to run tests on a schedule and make them available to everyone on a team is great.

How was the initial setup?

Easy setup, easy to make your first tests. There is a bit of a learning curve when you are trying to decide how to group tests and use variables, but nothing that their tech team isn't able to help you through.

What's my experience with pricing, setup cost, and licensing?

Pricing is very reasonable and is easy to pay when you are supporting a team of engineers.

Which other solutions did I evaluate?

We did not evaluate other options, other than continuing to use Postman for our API testing.

What other advice do I have?

Tests can be brittle, so make sure you include checks to validate data and variables that you are using.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: April 2024
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