Try our new research platform with insights from 80,000+ expert users
PrMng378 - PeerSpot reviewer
Project Manager, QA Leader and Information Security Manager at a tech services company with 11-50 employees
Real User
Notifications enable us to proactively fix issues before the customer even notices them
Pros and Cons
  • "As we have the APIs scheduled, we use the notifications. We know the exact moment it is breaking something that might impact the customer system, that might result in a feature not working. We know "in advance" and we can fix it before the customer notices. It helps us to be more proactive."
  • "When it's a problem on our side, the server is down, or there is a lack of memory, the first thing to break is the API, because the calls can't be processed. So we know exactly at that moment because we receive notifications, and we can take action. It doesn't only notify us of the type problem, but it also links it to our servers."
  • "The schedule is definitely the most valuable. Also, being able to check the JSON attribute values is helpful. We always check the attributes. Finally, the notifications are helpful as well."
  • "One thing that can be improved is the logging. Sometimes, when we have an error, we don't know how to find more information about the problem that has happened. Sometimes, it just returns something like "that gateway." More information would be a way to improve it."
  • "Currently, we can only schedule to the nearest five minutes, one hour, two hours, etc. If we could set up the exact time that we want it to run, that would be good because sometimes we have one service that crosses another service."

What is our primary use case?

We use it to monitor the APIs. We always have them scheduled there.

How has it helped my organization?

As we have them scheduled, we use the notifications. We know the exact moment it is breaking something that might impact the customer system, that might result in a feature not working. We know "in advance" and we can fix it before the customer notices. It helps us to be more proactive.

We have it all monitored. Even when it's a problem on our side, the server is down, or there is a lack of memory, the first thing to break is the API, because the calls can't be processed. So we know exactly at that moment because we receive notifications, and we can take action. It doesn't only notify us of the type problem, but it also links it to our servers.

What is most valuable?

The schedule is definitely the most valuable. Also, being able to check the JSON attribute values is helpful. We always check the attributes. Finally, the notifications are helpful as well.

What needs improvement?

One thing that can be improved is the logging. Sometimes, when we have an error, we don't know how to find more information about the problem that has happened. Sometimes, it just returns something like "that gateway." More information would be a way to improve it.

Also, currently we can only schedule to the nearest five minutes, one hour, two hours, etc. If we could set up the exact time that we want it to run, that would be good because sometimes we have one service that crosses another service. It's rare that this happens, but sometimes it does happen because the service loads are loading at the same time. What our tests were doing is creation, addition, and deletion. Before we deleted, this one service crossed the results of another one. And then we deleted the thing and broke another service. It was just a coincidence of the same millisecond, so one thing that could solve this would be if we could schedule the exact time that we want, or to schedule the order of service execution. That would be a good improvement.

Buyer's Guide
Runscope
May 2025
Learn what your peers think about Runscope. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability. It's fine.

How are customer service and support?

Tech support has been pretty good. We had a problem. We accidentally deleted a bucket. We were trying to create a script and deleted a bucket. I needed to ask support to use the backup to get things up. Maybe a good feature would be to show this backup inside the tool, so end-users can just do backups by themselves.

Which solution did I use previously and why did I switch?

We did use Postman but not for scheduling; just to do a quick check, we ran it from there. I don't know too many tools in the market, so it's hard to make a comparison. I think Postman does notifications and schedules stuff, but I don't know the price, so I don't know if it would be similar or totally different.

How was the initial setup?

The setup was very nice. It was fine.

What's my experience with pricing, setup cost, and licensing?

I think it's a good price. Once I asked my boss to approve it, he approved it immediately.

What other advice do I have?

I would rate Runscope an eight out of 10 because it's still missing flexible scheduling, the exact time or the ability to sort the services the way we want them to run.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user884064 - PeerSpot reviewer
Quality Assurance Engineer at a consultancy with 1,001-5,000 employees
Real User
It has the ability to run a large amount of tests simultaneously
Pros and Cons
  • "It is a relatively reliable tool for running big amounts of API tests, which you can schedule to run periodically, as the product is very good."
  • "It has a relatively simple user experience."
  • "We can receive an email and slack notifications if tests are failing/passing."
  • "There are not many options for scalability."
  • "Needs the ability to create code which runs before and after API tests."
  • "If triggering test bucket via trigger API, there is no option to see if the tests which were triggered passed or failed."

What is our primary use case?

Our primary use case for this solution is API tests.

How has it helped my organization?

Since we are working with Runscope, we have a tool which is shareable between all the team members in a uniform standard. Now, each of us can easily run all our tests in a couple of minutes before deployment and all the team can see the results. We can receive an email and slack notifications if tests are failing/passing.

What is most valuable?

  • Ability to schedule and compare the test suite results over time periods. 
  • It has a relatively simple user experience. 
  • Ability to copy tests suite between buckets. 
  • Ability to add JS libraries. 
  • Email and slack notifications. 
  • Ability to run a large amount of tests simultaneously. 
  • Revision option (to track changes). 
  • Shared environment for tests.

What needs improvement?

  • Ability to create code which runs before and after API tests. 
  • The area of "initial script" is relatively small and incomplete related to code editors. 
  • There are no regular features and validations for editor. 
  • If triggering test bucket via trigger API, there is no option to see if the tests which were triggered passed or failed.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

During the using period, we experienced several downtimes.

What do I think about the scalability of the solution?

There are not many options for scalability.

How are customer service and technical support?

The support is very good. They answering quickly and effectively.

Which solution did I use previously and why did I switch?

We were using editors to create scripts and run them locally. This was unstable, not shareable, or a uniform solution. We were not able to run big amount of tests simultaneously and receive notifications.

How was the initial setup?

The initial setup was pretty straightforward. The work is in the cloud, you have to set integration options and libraries, if needed, then start to work.

What's my experience with pricing, setup cost, and licensing?

The price for the product is very reasonable for a team of more than four to five members.

Which other solutions did I evaluate?

We did evaluate other solutions before choosing Runscope.

What other advice do I have?

It is a relatively reliable tool for running big amounts of API tests, which you can schedule to run periodically, as the product is very good.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Runscope
May 2025
Learn what your peers think about Runscope. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
TestEngic3b1 - PeerSpot reviewer
Test Engineer at a computer software company with 201-500 employees
Real User
Detects API layer issues in our production environment before our customers do
Pros and Cons
  • "The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed."
  • "Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected. Once or twice a year there are issues with AWS that causes the reliability of the application to suffer."

What is our primary use case?

API monitoring and testing.

How has it helped my organization?

Runscope is able to detect API layer issues in our production environment before our customers are able to.

What is most valuable?

Automatic scheduling of test execution. The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed.

What needs improvement?

Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Once or twice a year there are issues with AWS that causes the reliability of the application to suffer.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Tech support was more responsive prior to the acquisition by CA Technologies.

Which solution did I use previously and why did I switch?

Previously used Postman. I needed the scheduling feature that Postman, at the time, did not have.

How was the initial setup?

Setup was moderately straightforward.

What other advice do I have?

Try it out and see if this product will work for you.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Runscope Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Product Categories
API Monitoring Software
Buyer's Guide
Download our free Runscope Report and get advice and tips from experienced pros sharing their opinions.