We have our web server, our app server, and our database installed using the Red Hat OS.
VP at a computer software company with 201-500 employees
Default settings are enough to handle most requirements, but needs more flexibility
Pros and Cons
- "The installation is quite okay. We don't really change much in the configuration. Most of the time, most of the settings remain with the default and we are able to handle our needs using the default setting."
- "Currently, the main point of concern for us is how flexible it is to cater to different requirements. It should be more flexible."
What is our primary use case?
What is most valuable?
When comparing the database in Red Hat to that in Windows, we do prefer Red Hat based on its performance.
The installation is quite okay. We don't really change much in the configuration. Most of the time, most of the settings remain with the default and we are able to handle our needs using the default setting. But for some clients, maybe due to their connection, or due to their OEM, we need to adjust the settings a bit.
So far there is not much concern.
What needs improvement?
Currently, the main point of concern for us is how flexible it is to cater to different requirements. It should be more flexible.
For how long have I used the solution?
I have been using Red Hat Fuse for more than 13 years. Most of our products are implemented using the Red Hat. So it's been many years already.
We have different versions because our clients who implemented earlier may still have the old version. With new implementations, we'll normally recommend for the newer version. For example, we have a client who implemented version seven. Some clients are still using version four point something because they haven't done upgrades for many years. So it depends on when they implemented and also whether they do upgrades.
Additionally, we have clients that are on cloud and on premises, as well.
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What do I think about the stability of the solution?
For us, Red Hat Fuse is stable.
What do I think about the scalability of the solution?
I think we have more than 30 people working with Red Hat Fuse because we have more than 30 clients and most of our clients have Red Hat.
We definitely plan to increase usage because all our new clients and new prospects will continue to increase.
How are customer service and support?
I am in touch with Red Hat support once a while. We might raise support because of the patches. Whenever we apply the patches, if we encounter any issue, we will raise the support to the Red Hat. But most of the time, after we implement, it's quite stable. So there is nothing much to raise.
Which solution did I use previously and why did I switch?
We currently use other solutions, like Windows or other OSs. But the most common is Red Hat. I would say 80% or more are using the Red Hat OS.
Some of our clients already have existing servers with the Windows platform, so they don't want to change. So, we have to implement the existing platform in Windows.
How was the initial setup?
The installation is okay. Because we have a team who does the OS installation for the client, we don't have much concern. Because it is handled by a separate team I don't have the details with me. We don't have much concern about the installation.
What about the implementation team?
We only need one person to do the deployment who is from the DB team, so they know about the database and the server. 1% can handle the whole thing.
What's my experience with pricing, setup cost, and licensing?
In terms of price, it depends on the package the client signs.
What other advice do I have?
Actually, we are doing R&D on Red Hat Fuse. We are looking to move some of our application framework to use Red Hat Fuse. But we haven't decide yet. It's still in the decision stage.
On a scale of one to ten, based on our earlier Proof of Concept, I would give Red Hat Fuse a seven. Because the Proof of Concept was done two years ago we are now going to resume again and we are now at the decision making point. We still find that we need some customization in order to meet our clients' needs. Even if it is more compliant, there are still some customizations required in order to meet our clients' requirements.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Business Solution Analyst at a manufacturing company with 10,001+ employees
Red Hat Fuse could be considered a simple, robust and scalable ESB solution.
Pros and Cons
- "We usually had used PowerCenter for master data integration (by replication). But in some cases, it was better to use Fuse for providing the master data online. It doesn't make it necessary to replicate data."
- "I don't know the product last versions. I know they are migrating a microservices concepts. We still didn't get there... but we are in the process."
What is our primary use case?
We used RH Fuse solution for some integration between the new ERP system to our local legacies systems.
We take messages from MQ and then call a local API or leave a transformed file for a legacy system, and viceversa.
That has allowed us to reduce legacy system adaptation efforts.
How has it helped my organization?
The implementation of a ESB solution bring the opportunity of review the entire local integration strategy and start to rethink the company as a set of services.
What is most valuable?
We usually had used PowerCenter for master data integration (by replication). But in some cases, it was better to use Fuse for providing the master data online. It doesn't make it necessary to replicate data. So any application, especially new developments, get master data from a centralized repository (through Fuse), instead of having the master data replicated.
What needs improvement?
For how long have I used the solution?
We decided to implement a ESB solution three yeas ago (2017) facing a big ERP migration project in order to easily extent the integration strategy bring by the IT Central Team (the core integration model is base on a asyncronous strategy over a IBM Websphere MQ Series solution).
What do I think about the stability of the solution?
The stability is good. The response is great.
What do I think about the scalability of the solution?
It's easy to scale in RH JBoss EAP solution.
How are customer service and technical support?
Any time we contact Red Hat for help we had got a satisficing response.
Which solution did I use previously and why did I switch?
We previously had used PowerCenter, but the purpose is completely different. We are still using it for Data Integration (big volume of data). And we still have some old transactional integrations over PWC that we should to migrate them to Fuse.
How was the initial setup?
The installation and configuration process is simple.
What about the implementation team?
We have a mixed team. We have look external help for the developing and supporting tasks.
What's my experience with pricing, setup cost, and licensing?
It has the same pros/cons that all OpenSource solutions. But here you have a big company behind. You could choose pay the subscription and get al the help you need. RH Knowledge base page has helped us many times.
Which other solutions did I evaluate?
We evaluated IBM Integration Bus, Fuse, and MuleSoft. At that point, MuleSoft was just beginning locally and we didn't get so much references from partners. And Integration Bus was expensive.
What other advice do I have?
I would recommend Fuse. I don't think any other ESB tool makes big difference from Fuse. Many of this tools have the same problem: to publish and secure an internal service. Many tools bring other solutions to they ecosystems in order to extend to an API Gateway/Management functionality. You could reach the same adding others Red Hat tools.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Red Hat Fuse
May 2025

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AppValue at a tech services company
Valuable AMQ strings and highly stable solution
Pros and Cons
- "I would rate the scalability a ten out of ten. We are an enterprise business."
- "The testing part, specifically when running it in the cloud, could be improved. It's a little bit complex, especially considering its cloud nature."
What is our primary use case?
We are mainly using it for integration with external solutions. The interface is satisfactory. Mainly, we are using a few integrations with Red Hat Fuse, specifically on OpenShift. Because recently, they renamed it.
What is most valuable?
The AMQ strings are the most valuable. Also, it's Apache Camel compliant. There are a lot of components, but one component, in particular, stands out.
What needs improvement?
The testing part, specifically when running it in the cloud, could be improved. It's a little bit complex, especially considering its cloud nature.
Apache Camel has many components that are challenging as well. For example, Apache Camel K is difficult to test because they are dedicated to cloud infrastructure.
For how long have I used the solution?
We have been using this solution for over six years. We are using the latest versions.
What do I think about the stability of the solution?
It is stable. We didn't have any issues with stability. I would rate it a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. We are an enterprise business.
How are customer service and support?
The customer service and support team is good. We didn't require any specific support for this solution. But I had one issue ticket, and the response time was quick.
How would you rate customer service and support?
Positive
How was the initial setup?
From my point of view, the installation of Red Hat Fuse is relatively easy. You just need to open OpenShift Operators and install it. It's easy to install.
We have it on the cloud. OpenShift is considered a cloud product, although we have it installed in our own data centers. It's like a private cloud.
What about the implementation team?
The deployment depends on what you are installing and configuring. But typically, it can be done in a matter of hours. For end-to-end things like Kafka, it depends on how you install it because it requires a specific kind of storage. It's not difficult to install Kafka, but you need to prepare the storage beforehand.
If you don't need very high performance, you can do it in less than one hour. But if you want to have highly performant storage, it takes more time to prepare the storage.
In our project, I deployed the solution. However, maintenance depends on what you install and configure. If you have any issues, it's possible to involve some maintenance. If there are changes in your application or business model, you may need to adjust some parameters, like Kafka topics, for example. In general, the only maintenance I do is to update to a new version.
Maintenance is very application specific and how you evaluate them in terms of settings.
What's my experience with pricing, setup cost, and licensing?
It is a good price. It is not expensive. We have a yearly-based license. There are no additional costs to the standard license.
What other advice do I have?
From my point of view, it's a very good option, especially if you are considering a flexible integration approach. It can be run on-premises or in the cloud, but running it in the cloud is the right choice, in my opinion.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Principal Solutions Architect at a computer software company with 501-1,000 employees
Transforms messages and integrates with backend systems for an ESB
Pros and Cons
- "It's very lightweight. There's no need for any specialized tools in order to deploy any service for Red Hat Fuse."
- "The monitoring experience should be better."
What is our primary use case?
We use the solution to transform messages and integrate with backend systems for an ESB.
We're a solution integrator, so we provide solutions to our customers.
The solution is deployed on-premises, but we might move to the cloud version. We're one version behind the latest version.
How has it helped my organization?
The integration layer handles all of the complexity, which results in faster implementations.
What is most valuable?
It's very lightweight. There's no need for any specialized tools in order to deploy any service for Red Hat Fuse.
What needs improvement?
The monitoring experience should be better. I would like the ability to monitor the flows and be able to retrieve runtime information about their execution. The UI could also be improved.
For how long have I used the solution?
I have used this solution for six years.
What do I think about the stability of the solution?
We've had minor issues in the past, but they have been resolved.
What do I think about the scalability of the solution?
The solution is fully scalable.
How are customer service and support?
The support is excellent. We are very pleased with them.
How was the initial setup?
Initial setup is very straightforward.
The solution is containerized, so deployment is quite easy. Deployment can be fully automated.
It's not difficult to maintain.
What was our ROI?
Our customers have seen ROI from using this solution.
What's my experience with pricing, setup cost, and licensing?
The cost is quite competitive compared to other solutions.
We use the standard license, but you need the container platform in order to run it.
I would rate the pricing as eight out of ten.
What other advice do I have?
I would rate the solution as nine out of ten.
My advice is that the solution is geared toward developers and not a citizen designer. It's not for people who want to be able to do integrations using a low code environment.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Senior IT Architect at a tech services company with 1,001-5,000 employees
Performs well, offers a good software development environment, and stability is a strong point
Pros and Cons
- "The most valuable feature is the software development environment."
- "Our clients would like to see the user interface improved so that it is more user-friendly."
What is our primary use case?
We are a solution provider and Red Hat Fuse is one of the products that we have experience working with.
What is most valuable?
The most valuable feature is the software development environment.
What needs improvement?
Our clients would like to see the user interface improved so that it is more user-friendly.
For how long have I used the solution?
We have been using Red Hat Fuse for two or three years.
What do I think about the stability of the solution?
Red Hat Fuse is very stable and this is one of the strong points of this product.
What do I think about the scalability of the solution?
This product can scale both horizontally and vertically.
How are customer service and technical support?
I have not been in contact with technical support. The tool is not very hard to use.
How was the initial setup?
I find the initial setup to be easy. However, some people look for other tools because they don't like the command-line interface. The typical deployment takes about two weeks. This includes getting the machines.
From the point where we have the machines and understand the requirements, it takes no longer than two hours to set up and deploy.
What about the implementation team?
Our in-house team is responsible for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
This is an open-source product that can be used free of charge.
What other advice do I have?
I would recommend it to people because it is very good for starting with an ESB project. Depending on the size of the installation, it may not be necessary to use another tool. I would suggest starting with the documentation to see if it meets the requirements. I think that doing a proof of concept is a good idea because you will get a real perception of what the tool offers.
Another thing that I suggest is to try and find the connector that you want to use and make sure that it is supported by Red Hat or another company.
Overall, I think that this is a good tool. It is very versatile, although compared to other tools on the market, it doesn't have the appearance, or look and feel, of one that is very professional. You can do everything on the command line, but some people feel that it just doesn't look good. For me, agility and performance are more important than it being eye-catching.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
AppValue at a tech services company
A solution offering easy setup and fast deployment with an ability to scale quickly
Pros and Cons
- "The solution is stable. We have gone for months or years without any issue. There are no memory restarts, so from my point of view, it's very stable."
- "The pricing model could be adjusted. The price should be lower."
What is our primary use case?
I am using Red Hat Fuse to implement microservices.
How has it helped my organization?
I was asked to implement an application that was supposed to protect a lot of information in XML format. After I analyzed the business case, I proposed the VPN Red Hat Fuse as the solution to implement for the application. We also analyzed what was needed to use Java for implementation, but using Red Hat Fuse simplified the look of the application. It integrates very well with XML, with JSON, MongoDB, and relational databases. It was a perfect choice.
What is most valuable?
The solution offers competent modules that help you to integrate with other platforms and it allows you to write applications in a few lines of code.
What needs improvement?
The pricing model could be adjusted. The price should be lower.
For how long have I used the solution?
I've been using the solution for more than four years.
What do I think about the stability of the solution?
The solution is stable. We have gone for months or years without any issue. There are no memory restarts, so from my point of view, it's very stable.
What do I think about the scalability of the solution?
The solution is deployed using containers which makes it very scalable.
How are customer service and technical support?
I've never had to contact Red Hat for this particular solution, though I have contacted them previously in regards to other solutions, and they were very helpful.
Which solution did I use previously and why did I switch?
I have tried other options, but only for short periods of time.
How was the initial setup?
The solution is easy to set up and use if you understand the philosophy behind the framework. Deployment was not a problem because it uses use containers, so I was able to use the source image feature integrated into Openshift.
As long as you have the source code on GitHub or GitLab or a Git repository it can be deployed in five to seven minutes.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
We have a yearly subscription. You don't need a license. It's not an overly expensive solution.
What other advice do I have?
We are using the private cloud deployment model with Openshift as the provider.
I would advise those considering implementation to play with the framework. If you try to understand the philosophy behind the framework it will make it easy to use.
I would rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a tech services company with 5,001-10,000 employees
Competitive with good technical qualities
Pros and Cons
- "I found it was quite easy to set up and implement."
- "The web tools need to be updated."
What is our primary use case?
Our primary use case of this solution is to connect our servers and external locations that we are dependent on for solution monitoring. We mainly use it for integration to our other systems. The reason we chose this is because it is good support for Camel which we use to some extent in our solution. Developers like to use Camel in their solutions. It has performed very well.
What is most valuable?
The most valuable feature for us is the close connection with Camel because we already used it. That's really why we chose Red Hat Fuse.
What needs improvement?
The web tools need to be updated.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We never have any failures caused by the integrations. It's really stable for us.
How are customer service and technical support?
I haven't contacted tech support for this solution.
Which solution did I use previously and why did I switch?
Previously we used Cicerone integration, and as hardware it is old. It is not as widely known or used and it was quite expensive. The main reason for management was that they weren't particularly clean and it was more costly. Both internally and in sales, the cost was too high, which was a big part of our total cost considerations.
The reason we chose RedHat Fuse is that it was a combination of technical bracket and for economic reasons.
How was the initial setup?
The initial setup was pretty straight forward and there were quite good guides on the internet. The web guides were pretty straight forward. I found it was quite easy to set up and implement.
What's my experience with pricing, setup cost, and licensing?
We found other solutions were more costly.
Which other solutions did I evaluate?
Criteria for us was that the vendor needs to be stable and the product should be quite widely used for us to consider them. We truly value stabilty more than whether it is the best solution. We need stability and reliability. That doesn't always mean the most developed or the most high tech solutions.
The shortlist for us was, Mulesoft and RedHat Fuse. In the end, it was between those two.
What other advice do I have?
In our case it was much easier to implement a new integration on that platform than on the previous platform we had. Furthermore, it's open source, it doesn't charge us anything. The other one was a quite an expensive platform you would use in custom development. We saved money and time. Honestly, it fulfills the needs we have at the moment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engeneer
Easy to set up and maintain but stability issues with Windows
Pros and Cons
- "Red Hat Fuse's best features are that it's very easy to set up and maintain."
- "The main issue with Red Hat Fuse is the outdated and scattered documentation."
What is our primary use case?
I use Red Hat Fuse for integrating systems.
What is most valuable?
Red Hat Fuse's best features are that it's very easy to set up and maintain.
What needs improvement?
The main issue with Red Hat Fuse is the outdated and scattered documentation.
For how long have I used the solution?
I've been using Red Hat Fuse for about four years.
What do I think about the stability of the solution?
Red Hat Fuse is very stable with Apache and Linux but not with Windows. We faced a lot of issues regarding the production setup with Windows - there are a lot of settings that need to be changed to avoid interactions between Fuse and Windows services that Fuse doesn't support.
What do I think about the scalability of the solution?
There is no clustering in the on-prem version of Red Hat Fuse.
How are customer service and support?
In the past two years, Red Hat's technical support has been very helpful and responsive.
How was the initial setup?
Red Hat Fuse is very easy to set up.
What's my experience with pricing, setup cost, and licensing?
Our license for Red Hat Fuse is around $27,000 per year, which is very expensive.
What other advice do I have?
I would give Red Hat Fuse a rating of seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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