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Linux Administrator at a tech services company with 51-200 employees
Consultant
An excellent and inexpensive solution with great security, stability, and performance
Pros and Cons
  • "Its security is the most valuable. It is very stable and has many features. It also has good performance. Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers."
  • "It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly."

What is our primary use case?

I use it for running RAID servers, Database clusters, and a lot of other open-source tools. I have also used it as a firewall.

We have on-premises dedicated servers located in some data centers. We also have cloud servers on the public cloud. I am currently using the latest version, and I have also worked on previous versions as well as Template.

What is most valuable?

Its security is the most valuable. It is very stable and has many features. It also has good performance.

Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers.

What needs improvement?

It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly.

For how long have I used the solution?

I have been working on Linux for the past ten years.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
855,080 professionals have used our research since 2012.

What do I think about the stability of the solution?

Based on my experience, it has been stable. I did not experience any issues.

What do I think about the scalability of the solution?

It is scalable. I scaled it in a way that I put a load balancer and a few servers running behind that. When working with clients, we scale or expand usage based on the need.

I used to work on and manage a website, which was just like YouTube. Around 1,000 users used to use the site, which was definitely putting a load on this server. There were around 30 servers managing the traffic. I could manage 1,000 simultaneous users.

How are customer service and support?

I have never used their support. I just do some research to resolve an issue.

Which solution did I use previously and why did I switch?

I have also used Ubuntu and CentOS in different companies and for different clients. The utilization of packages, commands, and configuration files are different in Ubuntu. For example, if you want to restart a service, the commands are different in these solutions. They also have different firewalls. Red Hat uses firewalld and Ubuntu uses ufw.

How was the initial setup?

The deployment is actually okay. It is not too easy and not too complex. It is easy for experienced people, but if you don't have the experience, it can be a little hard. 

The deployment duration depends on the type of deployment that we are doing. It could take from a day to a week or two weeks. We can also use Jenkins for auto-deployment.

What about the implementation team?

I worked with a Cloud hosting and deployment company that provided different Cloud services to their clients. They had servers based on Red Hat. It does require regular maintenance. We had a team of ten people.

What's my experience with pricing, setup cost, and licensing?

Red Hat Linux is inexpensive. Linux solutions are generally inexpensive.

What other advice do I have?

I would definitely recommend this solution. It is my most preferred solution. I like using terminals, and with Red Hat, I get to work on terminals and shell commands. It has good security. 

I would rate Red Hat Linux (RHEL) an eight out of ten. I find it excellent, but no system can be 100% perfect.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2398779 - PeerSpot reviewer
Lead Software Engineer at a tech services company with 51-200 employees
Real User
Top 20
Makes it easy to go back and look at all the Open CVEs
Pros and Cons
  • "Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times"
  • "I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance."

What is our primary use case?

We need to build a lockdown version of Red Hat Enterprise Linux to build our application on top.

How has it helped my organization?

It gives us a stable and secure platform on top of which we can build our applications.

We use Red Hat Enterprise Linux for containerization projects. It allows us to do better application isolation using containers. If I want to take a program that runs on my system and put it in its own network namespace, I can put it in a container. I can put a physical interface in with it and run them together in that container.

It definitely makes it easy to go back and look at all the Open CVEs and things like that.

It works well for us in terms of the portability of applications and containers for keeping our organization agile. We are able to do the kind of things we need to do. We are able to modify the system to do whatever we need to do to get where we want to go.

What is most valuable?

Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times.

What needs improvement?

I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance.

We definitely spend a lot of time developing on top of things, but I am not sure what on the Red Hat Enterprise Linux side can be better.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten for scalability.

How are customer service and support?

It has been great when we needed it. We have not needed a lot of it, but we have had no problems when we needed it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a similar solution previously. We have only been using Red Hat Enterprise Linux.

How was the initial setup?

We use it on-premises. We use the ISO installer. We install it via CD ROM on-site.

I was not involved in its initial deployment.

What was our ROI?

It is the guarantee that we are getting the updates that we could backport into the system and we have a stable system to build on.

Which other solutions did I evaluate?

We have been using Red Hat Enterprise Linux since I have been with the company. They might have evaluated other solutions before I joined.

What other advice do I have?

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would ask, "Why?" We plan to stick with Red Hat as far as we see in the future, and we have no plans to change.

Red Hat Enterprise Linux has not helped us to centralize development. It is not something we are looking to use it for.

We use Red Hat Insights very little. We work mostly in an offline environment. It is hard to use Red Hat Insights in an offline environment.

I would rate Red Hat Enterprise Linux a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
855,080 professionals have used our research since 2012.
reviewer2298879 - PeerSpot reviewer
Data Platform Engineer at a manufacturing company with 10,001+ employees
Real User
Comes with good tech support and security patching feature
Pros and Cons
  • "Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything."
  • "I don't like the UI changes that come with different versions."

What is most valuable?

Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything. 

The tool's insights included with licensing is good. Security patching is also a good feature for us.

What needs improvement?

I don't like the UI changes that come with different versions. 

How are customer service and support?

The tool's support is good. Sometimes, support comes from India. I try to wait and ensure remote support is from the US so that it fits the timeline. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment is straightforward. 

What other advice do I have?

We are a big data shop that has around 700-800 nodes.

Red Hat Enterprise Linux Leapp was very helpful. It is very easy to use. 

Our servers run for 500 days, and we reboot them every 600 days. 

I search through Red Hat Enterprise Linux's knowledge base daily. 

We use Red Hat Enterprise Linux 8.6 since the third-party tool is compatible with it. 

We use satellites for the operating system and Ansible to do the configuration. 

I rate Red Hat Enterprise Linux a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2021031 - PeerSpot reviewer
Security Engineer at a tech services company with 10,001+ employees
Real User
Supporting OS software with built-in security and encryption that is easy to use and setup
Pros and Cons
  • "The security, ongoing support, and ease of taking a system and getting authorization from a government agency have helped the way our organization functions."
  • "The cost of this solution could be improved."

What is our primary use case?

We use this solution as our operating system.

How has it helped my organization?

The security, ongoing support, and ease of taking a system and getting authorization from a government agency have helped the way our organization functions.

The built-in security features support certain security standards such as encryption. It is simpler to meet FIPS 140 encryption requirements such as the ATOs.

What is most valuable?

The ease of use of this solution has been most valuable. 

What needs improvement?

The cost of this solution could be improved. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

This is a stable solution.

Which solution did I use previously and why did I switch?

We previously used Linux. Red Hat meets our needs more comprehensively.

What was our ROI?

Our main ROI is in the ability to readily get ATOs.

What other advice do I have?

For somebody familiar with the Linux platform, it is not difficult to troubleshoot when using this solution.

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2020998 - PeerSpot reviewer
Cybersecurity Engineer at a computer software company with 10,001+ employees
Real User
Linux distribution software that offers system security and ROI
Pros and Cons
  • "RHEL's effect on our organization's management and efficiency is noticeable because we check all the compliance boxes when we run STIG machines."
  • "The DNF package manager could be improved."

What is our primary use case?

Typically, we use this solution as a base to create and secure container images. Sometimes we use SELinux through RHEL and sometimes we only use RHEL. It is easier to apply STIG baselines to a RHEL system than other systems. We mainly use it for building and securing containers.

How has it helped my organization?

RHEL is different than any other Linux distribution folder. Folder locations are different and using this solution makes us more secure.

We are assured of added security because of the STIGs, automation and all the repositories that exist for securing Red Hat and SELinux. We have scripts that can automate the STIGing out of an RHEL machine, RHEL container or an RHEL BM.

It is also easy to troubleshoot using RHEL and follow the same process as other solutions such as Ubuntu, Debian, or Arch.

RHEL's effect on our organization's management and efficiency is noticeable because we check all the compliance boxes when we run STIG machines. It helps us because Red Hat is trusted in the governmental space. It also helps management save people's time by just having use of templated containers.

What is most valuable?

There's a lot more automation for STIGing out a Red Hat machine than there is in a Ubuntu or a Debian machine and this is one of the most valuable features. 

What needs improvement?

Since it's based off Fedora, I don't like the DNF package manager. 

For how long have I used the solution?

I have been using this solution for six months. 

What do I think about the stability of the solution?

It's very stable. I've never had any breaking issues when upgrading packages or versions. 

What do I think about the scalability of the solution?

We run this solution on a really small scale. We are a development group so we're not working on large-scale systems. We generate proof of concepts and then show that to the company for them to use so I can't really speak to how it scales.

How are customer service and support?

Red Hat's tech support and customer service are really good. The Red Hat team are my favorite people to work with. They are easy to work with and genuinely care. I would rate them a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is mostly straightforward depending on the specific setup. We build our own containers and that is more complex but there are simplex supported setups. In both scenarios, maintenance only involves a few commands and is simple. It is maintained by two security engineers. 

What was our ROI?

From an ROI perspective, this solution helps us win contracts. Contract values are negligible to what the RHEL licensing cost is. It has a really large effect on our contract deals because it gives our work and service credibility.

What other advice do I have?

I would advise others to read up on the solution first. Try Fedora first before you get into Red Hat. There are some similarities and a lot of what you know about Linux transfers over. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Growth Incubation Leader, Poland and Baltics at IBM
Vendor
Open architecture allows for accelerated growth while secure repositories guarantee stability
Pros and Cons
  • "Open architecture allows for accelerated growth while secure repositories guarantee stability."
  • "Workstations: More applications for graphics."
  • "Servers: More applications for monitoring (e.g., nmon)."

What is our primary use case?

Business: workstation and server.

How has it helped my organization?

Open architecture allows for accelerated growth while secure repositories guarantee stability.

What is most valuable?

  • Multipath
  • Yum 
  • LVM
  • Selinux

What needs improvement?

Workstations: More applications for graphics.

Servers: More applications for monitoring (e.g., nmon).

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineer at a security firm with 10,001+ employees
Real User
GUI for network adapters, and built-in tools such as Mozilla browser, are key for us
Pros and Cons
  • "The GUI for network adapters and built-in tools provided by RHEL, such as the Mozilla browser, have been valuable. Since they come built-in, it saves the time of having to install them, and you have everything necessary with the installation itself."
  • "Until now, RHEL has been the most stable OS I have ever seen. Nothing seems to break, with frequent updates. I have been running it 24/7 for the past 18 months and it runs flawlessly."
  • "I really think that the upgrade policies between the major versions, like from from RHEL 5 to RHEL 6, should be much easier, similar to what is in place for upgrading from RHEL 6 to RHEL 6.8."

What is most valuable?

The GUI for network adapters and built-in tools provided by RHEL, such as the Mozilla browser, have been valuable. Since they come built-in, it saves the time of having to install them, and you have everything necessary with the installation itself.

There are several tools which Red Hat provides as add-ons such as ReaR (Relax and Recover) which can be used for disaster recovery.

What needs improvement?

Improvements are necessary to stay in the market and face the competition. I really think that the upgrade policies between the major versions, like from from RHEL 5 to RHEL 6, should be much easier, similar to what is in place for upgrading from RHEL 6 to RHEL 6.8.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Until now, RHEL has been the most stable OS I have ever seen. Nothing seems to break, with frequent updates. I have been running it 24/7 for the past 18 months and it runs flawlessly.

What do I think about the scalability of the solution?

No issues so far. You can always scale the hard disk as much as you want, add NFS, CIFS disks and still the enterprise solution would run seamlessly.

How are customer service and technical support?

I would rate technical support at eight out of ten. Though they have some excellent engineers available, the case mostly goes through level-3 support staff and then it moves forward. This can sometimes be a time consuming process and lethal for a company.

Which solution did I use previously and why did I switch?

No, we did not use a previous solution. We knew about Red Hat from our inception. It was a pretty well-known enterprise platform.

How was the initial setup?

The setup of RHEL is straightforward, there is nothing complex about it. Everything is well documented on their website.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit on the expensive side, mainly because of the support they provide. However, it is quite affordable if you are an organization. If, as a small company or individual, this is an expensive option, I would recommend CentOS, which is an exact replica of RHEL, minus the customer support.

What other advice do I have?

I have worked on a few Linux platforms, but Red Hat is a different experience. Due to its stability, it makes an excellent choice. It’s so-called invincible security makes sure that your data remains safe. The excellent customer service support agents are ready to get your problem resolved almost within an hour of opening a case (as long as you have the premium license for your servers). Taking all this into consideration, I would say this solution is a nine out of 10.

I have been working on Red-hat for two years and I must say I enjoy working with it. No day is like another, since there will always be something which will enhance your learning curve.

I would say if you are managing high-end servers running complex programs, Red Hat would never do you wrong. It has a lot of built-in tools if you choose the maximalist installation. If you are running a low-end server, you can even go with the minimalist installation which would only cramp a few megabytes of your processor power.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user806466 - PeerSpot reviewer
Sales Engineer at a tech services company with 11-50 employees
Real User
Provides a stable version of Linux with enterprise support
Pros and Cons
  • "Enterprise support is available for our customers."

    How has it helped my organization?

    The company that I worked for that employed RHEL was a PACS (Picture Archiving and Communication System - think of an image repository for x-ray, CAT scan, MRI, etc., that allowed radiologists to read the images and report on their findings). Our software was a FDA-certified medical "device," based on an open-source DICOM toolkit. We had a custom repository that served up our packages. We needed a stable, supported version of Linux since we would have to get FDA certification for each major version upgrade.

    What is most valuable?

    Enterprise support is available for our customers. Pre-RHEL, I used Red Hat desktop for personal PC.

    What needs improvement?

    Support.

    What do I think about the stability of the solution?

    Rarely were there stability issues. We regularly had servers running for three years without reboot.

    What do I think about the scalability of the solution?

    Yes, there were scalability issues, but I blame that more on my employer than on Red Hat.

    How are customer service and technical support?

    Support seemed to be great for day-to-day issues that our customers would experience (the customer would engage Red Hat support and escalate to me if there was no resolution). I only had to engage support once for an escalated issue and their support team tried to pass the blame onto our Hypervisor vendor, when it was indeed an issue with a Red Hat package.

    Which solution did I use previously and why did I switch?

    I have used lots of flavors of Linux going back to 1995. Enterprise support was the reason Red Hat was selected.

    How was the initial setup?

    Easy. Used Kickstart to automate installation and post install config.

    What's my experience with pricing, setup cost, and licensing?

     I was an engineer, never discussed pricing.

    Which other solutions did I evaluate?

    CentOS, Slack, Ubuntu, Arch, LFS.

    What other advice do I have?

    My advice: Kickstart is your friend.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.