The use case is for our Red Hat customers. We are the distributor for that product and we sell some solutions like OpenShift and OpenStack. If the client needs a storage ecosystem from Red Hat, we offer Ceph Storage.
Senior System Engineer at a tech services company with 51-200 employees
Flexible and good for storage but can be complex to set up
Pros and Cons
- "The solution is pretty stable."
- "If you use for any other solution like other Kubernetes solutions, it's not very suitable."
What is our primary use case?
What is most valuable?
The product can be integrated with any storage and we can create it like block storage and then ISO storage. We keep our files in storage. They can be anything from video to PDF. The flexibility in the storage is good.
What needs improvement?
If you use for any other solution like other Kubernetes solutions, it's not very suitable. It's very good if you have a customer that is using a Red Hat deployment like OpenStack or OpenShift. It's not great if you aren't. They need to adjust the product in order to have compatibility with other solutions also.
The installation of the software could be simplified.
For how long have I used the solution?
I'm just a new hire in the company, however, we have been exploring Ceph Storage for two years.
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What do I think about the stability of the solution?
The solution is pretty stable. I'd rate the reliability seven out of ten.
What do I think about the scalability of the solution?
Our user actually uses it as a standalone cluster. There is no scaling happening.
Right now, I'd rate the overall scalability at a four out of ten.
We have about ten companies using the solution right now.
How are customer service and support?
Technical support is very responsive. We have the customer portal and are communicating with them through that. We can create a ticket through the customer portal or via phone. They're very communicative and also very helpful in terms of sorting our problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We deal with various Red Hat products.
How was the initial setup?
The installation is sometimes complex. Sometimes we have problems during the installation of the storage system. We'd like the process to be simplified.
How long it takes to deploy the solution depends on the infrastructure. If you use maybe only one PB, it might take eight hours, in our experience. It could take a week if we need to config and install from the TMI.
During implementation, we set the topology first. We recommend and set how much storage is needed to convert into Ceph Storage. Then we can just run the script and then run the configuration on Linux and start integrating it with other CMs. We can create it as storage or as NFS.
We tend to use two to three people for the deployment part of the setup. They are engineers or system admins. An IT manager isn't involved right away. They come in later if there are issues or the company needs troubleshooting.
We handle quarterly maintenance tasks. We'll check everything and handle any maintenance needed on the system for the client.
What about the implementation team?
We can install the product ourselves. We have something like a remote center where we can test the product in an environment, and after we test it we can install it into our customer's environment.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact cost. It's based on the amount of storage needed. As an open-source solution, it's possible users may just need to pay for support.
What other advice do I have?
I'm not sure which version of the solution we're using. It might be around version four.
We're a reseller.
I'd recommend the solution to other users if they have a Red Hat ecosystem.
I'd rate the solution a five out of ten since it can be complex to install.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:

UNIX Security Consultant at a retailer with 1,001-5,000 employees
Enables increased resilience but lacks RDMA support for inter-OSD communication
Pros and Cons
- "I like the distributed and self-healing nature of the product."
- "The product lacks RDMA support for inter-OSD communication."
What is our primary use case?
The solution is used for block storage for an OpenStack environment. I'm the Information Team Lead.
How has it helped my organization?
The product allows our OpenStack environment to move away from the classic network type of backend storage. It enables increased resilience using commodity hardware pricing and that is a major benefit. In comparison to a solution such as FlashBlade, for the capacity and performance you get, Ceph Storage is half the price.
What is most valuable?
I like the distributed and self-healing nature of the product.
What needs improvement?
Ceph Storage lacks RDMA support for inter-OSD communication. That is a huge loss in terms of performance. It's also very intensive on the backend network and takes a lot of resources from the network. I'd like to see a higher performing CephFS, which is the file system part of Ceph.
For how long have I used the solution?
The company has been using this solution for the past five years, I've been using it for 12 months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, but if you've chosen erasure coding, migrating to a different configuration is difficult and requires some knowledge.
How are customer service and support?
We haven't dealt with technical support, any issues are dealt with in-house.
How was the initial setup?
The initial setup is quite straightforward. The documentation describes it perfectly, and it's quite clear as long as you know what you want. We deployed in-house. The planning took a couple of days, making our choices, etc. and the effective deployment took half a day.
What's my experience with pricing, setup cost, and licensing?
Red Hat Ceph is an open-source product so it's self-supported in our environment.
What other advice do I have?
My suggestion is to try before you buy so you know it's the right solution. It's not one-size-fits-all. The product has plenty of potential for growth, but the parts where we would like to see growth are not necessarily where the vendor is focusing its attention.
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Owner at Tetra | Healthy Technology
Highly scalable, reliable, and reasonably priced
Pros and Cons
- "Red Hat Ceph Storage is a reliable solution, it works well."
- "It took me a long time to get the storage drivers for the communication with Kubernetes up and running. The documentation could improve it is lacking information. I'm not sure if this is a Ceph problem or if Ceph should address this, but it was something I ran into. Additionally, there is a performance issue I am having that I am looking into, but overall I am satisfied with the performance."
What is our primary use case?
We use Red Hat Ceph Storage for a Kubernetes backend.
What needs improvement?
It took me a long time to get the storage drivers for the communication with Kubernetes up and running. The documentation could improve it is lacking information. I'm not sure if this is a Ceph problem or if Ceph should address this, but it was something I ran into. Additionally, there is a performance issue I am having that I am looking into, but overall I am satisfied with the performance.
For how long have I used the solution?
I have been using Red Hat Ceph Storage for three years.
What do I think about the stability of the solution?
Red Hat Ceph Storage is a reliable solution, it works well.
What do I think about the scalability of the solution?
The scalability is one of the most useful aspects of Red Hat Ceph Storage.
How are customer service and support?
I did not contact the support.
How was the initial setup?
The Red Hat Ceph Storage initial setup is complicated.
What about the implementation team?
We did the implementation ourselves with a couple of people.
What's my experience with pricing, setup cost, and licensing?
The price of Red Hat Ceph Storage is reasonable.
What other advice do I have?
Red Hat Ceph Storage is working exactly as it should be. It's running in the background, and it's working, and it doesn't bother me.
I would recommend Red Hat Ceph Storage. it is a good system. It is important they have knowledge or if they can find somebody to support them. It's not a good solution if you don't know what you're doing.
I rate Red Hat Ceph Storage an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior DevOps Architect at Etiya
Reliable, fast, has high availability, and does not crash often
Pros and Cons
- "The high availability of the solution is important to us."
- "Some documentation is very hard to find."
What is our primary use case?
We use the product as a backend storage cluster, especially for Kubernetes and OpenShift clusters.
What is most valuable?
The high availability of the solution is important to us. It is a quick tool. The cluster structure is important. We can add and remove nodes.
What needs improvement?
Some documentation is very hard to find. The documentation must be quickly available.
For how long have I used the solution?
I have been using the solution for about five years.
What do I think about the stability of the solution?
The tool has the best stability. It is reliable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is scalable. I rate the scalability an eight out of ten. We install the tool for our customers’ environments. We have ten customers. We have six engineers in our technical team.
How was the initial setup?
The setup is complex. We follow the documentation to deploy the tool. The deployment takes about a day.
What about the implementation team?
The deployment can be done in-house.
What other advice do I have?
When we face a problem, we search the documents to fix the issue. The solution does not crash. It is reliable and scalable. Overall, I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Manager at PT.Prima Sarana Solusi
Works as cloud storage but needs improvement in integration
Pros and Cons
- "We use the solution for cloud storage."
- "We have encountered slight integration issues."
What is our primary use case?
We use the solution for cloud storage.
What needs improvement?
We have encountered slight integration issues.
For how long have I used the solution?
I have been using the product for more than two years.
What do I think about the stability of the solution?
Red Hat Ceph Storage is stable.
What do I think about the scalability of the solution?
The tool is scalable, and we have around 200 users.
How are customer service and support?
The tool's tech support is fast and consists of knowledgeable resources.
How was the initial setup?
Red Hat Ceph Storage's installation is simple and takes around four to five days to complete.
What about the implementation team?
A consultant helped us with the deployment.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Infrastructure Architect & CEO at Tirzok Private Limited
Brilliant, performance-intensive storage system
Pros and Cons
- "It's a very performance-intensive, brilliant storage system, and I always recommend it to customers based on its benefits, performance, and scalability."
- "An area for improvement would be that it's pretty difficult to manage synchronous replication over multiple regions."
What is our primary use case?
We use this solution as the RBD and FS system for block storage.
What is most valuable?
The best features are performance, open measure for hardware options, and scalability.
What needs improvement?
An area for improvement would be that it's pretty difficult to manage synchronous replication over multiple regions. I also don't like the containerization method for Cephadm in the recent deployment. In the next release, I'd like to see reports for security and performance.
For how long have I used the solution?
I've been working with this solution for approximately five years.
What do I think about the stability of the solution?
This is a very stable system, and I see very linear performance growth over expansions, so I'm more or less happy with it.
What do I think about the scalability of the solution?
The scalability is good.
How was the initial setup?
The initial setup was pretty good, I deployed it completely in one day.
What's my experience with pricing, setup cost, and licensing?
The price of this product isn't high.
What other advice do I have?
Companies that can afford completely flash-based pipe servers should go for Ceph. It's a very performance-intensive, brilliant storage system, and I always recommend it to customers based on its benefits, performance, and scalability. I would rate it as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Data Storage Specialist at a tech services company with 1,001-5,000 employees
Excellent user interface, good configuration capabilities and quite stable
Pros and Cons
- "The configuration of the solution and the user interface are both quite good."
- "The management features are pretty good, but they still have room for improvement."
How has it helped my organization?
It's possible that we should have used the solution a long time ago as it appears to cost the business less money to run some of our data systems using it. We're definitely seeing cost savings since we've implemented it.
What is most valuable?
The configuration of the solution and the user interface are both quite good.
What needs improvement?
The management features are pretty good, but they still have room for improvement.
The solution needs to offer support for the fiber channel as a protocol.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
The solution has been quite stable for us.
What do I think about the scalability of the solution?
I've not tested the scalability of the solution; our company doesn't have too much capacity.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
We didn't look at other vendors. We went straight to this solution as we were already using the brand for our operating system as well.
What other advice do I have?
We use the on-premises deployment model.
I'd rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Test Engineer at a tech vendor with 201-500 employees
Replicated and erasure coded pools allow multiple copies, easy scale-out of nodes
Pros and Cons
- "Replicated and erasure coded pools have allowed for multiple copies to be kept, easy scale-out of additional nodes, and easy replacement of failed hard drives. The solution continues working even when there are errors."
- "It needs a better UI for easier installation and management."
What is our primary use case?
- File Services NFS and CIFS (RBD images)
- Object Services S3 and Swift (radosgw)
- I/O into replicated and erasure coded pools (librados)
How has it helped my organization?
Replicated and erasure coded pools have allowed for multiple copies to be kept, easy scale-out of additional nodes, and easy replacement of failed hard drives. The solution continues working even when there are errors.
What is most valuable?
I/O into replicated and erasure coded pools (librados).
What needs improvement?
It needs a better UI for easier installation and management.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It has provided retention of all customer sites on which it has been installed in the last three years, with no catastrophic failures so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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