Quest On Demand Migration Room for Improvement

Adrian Stier - PeerSpot reviewer
Senior consultant at Rob 56 Consulting gmbh

There are certain tools or apps that are not supported at the moment, but as I know Quest, they'll be very fast in picking that up and very fast in adding on features. At the moment, it makes my life easier when I do a migration. We can do Teams and we can migrate the chat, but I do run into some features, such as Wiki and probably Whiteboard, that are not supported at the moment. Since Teams has grown and has become such a key app or service, sometimes, it's hard to explain to customers that we cannot migrate everything. If they would improve that, I'd probably be one of the happiest people on the planet.

One of the things that can be included is automation. For the matching and the migration process, they could put in some automation. I'm only allowed about 25 users at a time. If it's a large tenant, it takes quite a while to put them in the batches. If there is enough automation into that, that'd be perfect. Overall, I'm at a very high level of satisfaction, but it would be good to have these features.

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Reto Krebs - PeerSpot reviewer
Independent Consultant at Krebs IT-Services

It's definitely the Microsoft Teams functionality that has a lot of aspects where improvements are needed. Microsoft 365 Groups are tightly connected to Teams and there are a lot of improvements needed there as well.

I see potential in the SharePoint functionality. But right now, when it comes to SharePoint migration, we often have to use another tool because the SharePoint part in On Demand Migration is like a kid; it's very young and not mature. I would get rid of other products and only use On Demand Migration for SharePoint, if I could. The capability is there, but it is not that strong at the moment. That could change in the future.

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Phil Haslam - PeerSpot reviewer
Project Manager at LAWYERS ON DEMAND LIMITED

In terms of Microsoft Teams, the only disappointment for us has been how the chats are migrated. They just don't look exactly the same as they would if you were logging on as normal. Obviously, when it comes to the user experience, you want the look and feel of everything to be replicated identically, and chats is the only part of it that doesn't look identical. However, it's not a "car crash." It's a slight deviation from what people would expect. I had to explain that to the company this morning and no one raised an eyebrow or had any complaint or feedback about it. They just accepted that not every tool is 100 percent perfect. 

That is the only drawback and the only area that the tool doesn't seem to cover, but I don't think it's a limitation of the tool. I think it's a limitation of Teams. So we completely understand why, and maybe in the future they will work out a way to work with Microsoft to get that to look and feel a bit better.

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Buyer's Guide
Quest On Demand Migration
November 2022
Learn what your peers think about Quest On Demand Migration. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
654,658 professionals have used our research since 2012.
LL
Cloud Infrastructure Engineer at SLR Consulting Ltd

They need to make the dashboard editable in the browser instead of only through CSV/scanning tenants. This would have sped up correcting any mistakes or changes to mappings.

They should introduce a module for migrating power automation for users.

There needs to be better handling of the various M365 group states instead of having to ensure you follow the exacting order for migrating them. Think M365 groups with/without Teams or with/without SharePoint sites attached.

Error handling resolution could be a little more helpful with some more tips/presenting the entire error front and center. That said, the support team is willing to help with any issues you may have with misconfigured source tenants!

We opted not to migrate chats due to how they are presented to the target users. The guide does say this is a Microsoft limitation.

Lastly, allow us to set the session timeout and be tab aware.

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Buyer's Guide
Quest On Demand Migration
November 2022
Learn what your peers think about Quest On Demand Migration. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
654,658 professionals have used our research since 2012.