Our primary use case is for the integration with Grafana to receive metrics. We use it as a pulling and a pushing mode to send information from applications to servers.
Senior Software Engineer at OLX
Excellent formatting, with unbeatable price point, and helpful customer support documentation
Pros and Cons
- "The most valuable feature is that we can receive information in different formats."
- "I would like to see improvement in the analysis tools and customization features."
What is our primary use case?
What is most valuable?
The most valuable feature is that we can receive information in different formats.
What needs improvement?
I would like to see improvement in the analysis tools and customization features. I would like to see some visualization tools potentially even though it is not their main marketing point for customers.
For how long have I used the solution?
I have been using Prometheus for the past three years.
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April 2025

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What do I think about the stability of the solution?
There is stability with Prometheus.
What do I think about the scalability of the solution?
There is scalability with Prometheus. We have around three hundred engineers using the solution daily.
How are customer service and support?
Customer support is handled through documentation since it is open source.
How was the initial setup?
The initial setup is somewhere between simple and complex.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution.
What other advice do I have?
I would rate Prometheus an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Application Architect at CUSTIS
It is scalable and easy to understand
Pros and Cons
- "It is an efficient solution."
- "Its stability could be even better."
What is our primary use case?
We use the solution to record and store the metrics data.
What is most valuable?
The solution's most valuable feature is counter.
What needs improvement?
They should improve the solution's stability and make it even more stable.
For how long have I used the solution?
We have been using the solution for a few years.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We follow online support forums in case of any technical issues with the solution.
How was the initial setup?
The solution's initial setup was straightforward. We have hosted it on Kubernetes installation.
What about the implementation team?
Our team of DevOps engineers deploys the solution. Also, we take help from cloud service providers while deploying it for educational projects.
What's my experience with pricing, setup cost, and licensing?
The solution is free of cost.
What other advice do I have?
It is an efficient solution. It ensures accurate metric data even in the case of system downtime. Also, support engineers find it easier to understand.
I rate the solution as a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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