Our primary use case for this solution is collecting, monitoring and analyzing logs in the cloud environment. We use this solution in an Azure environment and Cloud space.
Technical Support Engineer at Tek Experts
Great for collecting, monitoring and analyzing logs in the cloud environment, but the setup is not user-friendly
Pros and Cons
- "The dashboard is very valuable."
- "The setup process could be more straightforward."
What is our primary use case?
What is most valuable?
The dashboard is very valuable because it provides the ability to collect and compare logs from various resources.
What needs improvement?
The setup process could be more straightforward and user-friendly.
For how long have I used the solution?
We have been using this solution for six months.
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May 2025

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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What other advice do I have?
I rate this solution a seven out of ten. The solution is good but can be improved by creating a more straightforward setup process. I advise people considering this solution to spend some time reading the documentation to ensure they understand the type of features available.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Backend Engineer at HelloFresh
Good and robust solution that integrates with any language, with excellent stability
Pros and Cons
- "It has lots of APIs and libraries to integrate with any kind of language."
- "The simplicity of the query language could be improved. The current query language is not easy to work with."
What is our primary use case?
We use all of the metrics of Prometheus as an indicator if something goes wrong with our own applications as part of our on-call service. We represent the data on Grafana because Grafana is tightly integrated with Prometheus.
What is most valuable?
It has lots of APIs and libraries to integrate with any kind of language, including Python, Perl, PHP, Java, and Kotlin. You can easily plug and play integrating Prometheus with many operators. The official operators can be run on top of Kubernetes. It is a widely known and good solution for monitoring.
What needs improvement?
The simplicity of the query language could be improved. The current query language is not easy to work with.
For how long have I used the solution?
I have been using Prometheus for the past year.
What do I think about the stability of the solution?
Prometheus is definitely stable.
What do I think about the scalability of the solution?
I do not handle scalability because it is managed by other teams.
What other advice do I have?
I would recommend that you use it with simple applications, by running a Docker inside the Docker. It is a good and robust solution, and it is widely known by many companies across the software domain. I would rate Prometheus a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Prometheus Group
May 2025

Learn what your peers think about Prometheus Group. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Chief Executive Officer at a security firm with 1-10 employees
Free to use, highly scalable, and reliable
Pros and Cons
- "The scalability of Prometheus is very good."
- "Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
What is our primary use case?
Prometheus can be deployed on-premise and in the cloud.
Prometheus is an open-source network monitoring solution.
How has it helped my organization?
Prometheus is very flexible. We use it for network monitoring and we can always add new servers, equipment, or whatever that we want to monitor with it.
For how long have I used the solution?
I have been using Prometheus for approximately two years.
What do I think about the stability of the solution?
Prometheus is stable.
What do I think about the scalability of the solution?
The scalability of Prometheus is very good.
We have the solution rolled out across multiple small businesses. We have hundreds of users collectively using the solutions.
How are customer service and support?
I have not used the technical support from Prometheus.
How was the initial setup?
Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier.
What about the implementation team?
I am the one who manages Prometheus and does the maintenance.
What was our ROI?
Prometheus is free. We use the solution for monitoring and it has worked well.
What's my experience with pricing, setup cost, and licensing?
The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up.
Which other solutions did I evaluate?
Prometheus can directly compete against other solutions, such as Zabbix or any other network monitoring solution.
What other advice do I have?
My advice to others is to read all the documentation before usage.
I rate Prometheus an eight out of ten.
I rated it an eight because it is easy to use but the installation can be difficult.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
DevOps Engineer at a comms service provider with 501-1,000 employees
A free and highly scalable product that can be used to collect monitoring data
Pros and Cons
- "The product’s scalability is valuable."
- "The product must improve its documentation."
What is our primary use case?
We use the solution to collect monitoring data.
What is most valuable?
The product’s scalability is valuable.
What needs improvement?
The product must improve its documentation.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
More than ten people were using the solution in my organization.
How was the initial setup?
The solution is deployed both on AWS and Azure. The deployment is easy. There are multiple ways to do it.
What's my experience with pricing, setup cost, and licensing?
The product is free.
What other advice do I have?
I would recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at a tech services company with 51-200 employees
Has an easy-to-understand interface and simple setup process
Pros and Cons
- "The product has an easy-to-understand interface."
- "They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
What is our primary use case?
We use Prometheus to monitor logs for microservices.
What is most valuable?
The product has an easy-to-understand interface.
What needs improvement?
They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version. Additionally, they should release real-time updates and a graphical interface for logs.
For how long have I used the solution?
I used it three months ago.
What do I think about the scalability of the solution?
We have five Prometheus users in our organization.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive compared to Datadog.
What other advice do I have?
The platform’s alerting functionality improves incident response time. It offers an open-source toolkit for startups and new students. While its free version offers efficient capabilities, opting for paid features can unlock additional functionalities, particularly beneficial for larger enterprises with heightened security needs and extensive service requirements. The decision to invest in Prometheus is influenced by factors such as data volume, security considerations, and the need for seamless error detection and notification mechanisms.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Linux System Administrator at Ergode
Stable solution, but its documentation needs improvement
Pros and Cons
- "It is a scalable solution."
- "Its documentation could be clearer to understand."
What is our primary use case?
We use the solution as a centralized system to monitor multiple servers.
What is most valuable?
The solution's most valuable feature is exporters. It helps us extract data from multiple sources and store it in a single place. It is a user-friendly data voucher that gets insights and essential information about our servers. It works well for the end production environment.
What needs improvement?
The solution's documentation needs improvement. Presently, we need help to get metrics. Whenever CPU utilization is high, we should receive alerts on emails. But, we encounter difficulties here as the documentation is unclear.
For how long have I used the solution?
I have been using the solution for the last two months.
What do I think about the stability of the solution?
It is a stable solution. We have deployed it for around 20+ servers and multiple dashboards.
What do I think about the scalability of the solution?
It is a scalable solution. We have around 50 solution users in our organization.
Which solution did I use previously and why did I switch?
We used CloudWatch before. Later, we switched to Prometheus for centralized dashboards and extensive data capacity.
How was the initial setup?
The solution's initial setup process was relatively easy. We followed the documentation to understand the essential steps required for deployment.
What's my experience with pricing, setup cost, and licensing?
We use the solution's open-source version.
What other advice do I have?
I recommend Prometheus as it has multiple exposures. I rate the overall solution a seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Reliable and great for monitoring; has a fast data storage system and database
Pros and Cons
- "Prometheus is a great solution for monitoring."
- "Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
What is our primary use case?
My use cases include monitoring, scraping logs from the Kubernetes deployment, scraping Kubernetes logs, and pushing it over the final.
What is most valuable?
Prometheus is quite reliable and has a fast data storage system and database. I found metric collection and sterilization of the metrics a valuable feature.
What needs improvement?
Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience.
For how long have I used the solution?
I have been using Prometheus for longer than three years.
What other advice do I have?
Prometheus is quite a good solution in comparison with, for example, Vatix, which I evaluated for my checks collections named. Prometheus is a great solution for monitoring.
I would give this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at OLX
Excellent formatting, with unbeatable price point, and helpful customer support documentation
Pros and Cons
- "The most valuable feature is that we can receive information in different formats."
- "I would like to see improvement in the analysis tools and customization features."
What is our primary use case?
Our primary use case is for the integration with Grafana to receive metrics. We use it as a pulling and a pushing mode to send information from applications to servers.
What is most valuable?
The most valuable feature is that we can receive information in different formats.
What needs improvement?
I would like to see improvement in the analysis tools and customization features. I would like to see some visualization tools potentially even though it is not their main marketing point for customers.
For how long have I used the solution?
I have been using Prometheus for the past three years.
What do I think about the stability of the solution?
There is stability with Prometheus.
What do I think about the scalability of the solution?
There is scalability with Prometheus. We have around three hundred engineers using the solution daily.
How are customer service and support?
Customer support is handled through documentation since it is open source.
How was the initial setup?
The initial setup is somewhere between simple and complex.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution.
What other advice do I have?
I would rate Prometheus an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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