PeerSpot user
Engineer at a tech company with 51-200 employees
Vendor
It’s user-friendly when using it for a small dataset.

What is most valuable?

My company embeds the following features into our product -

  • BI server
  • Analyzer report
  • Interactive report
  • Dashboard

How has it helped my organization?

We can demonstrate a better report UI and vivid experience for our customers.

What needs improvement?

The OEM license pricing is quite expensive. Enhance the authentication and authorization part.

For how long have I used the solution?

We've been using the BA Server Enterprise Edition for three years.

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What was my experience with deployment of the solution?

Most of our customers have a complex authentication environment. Our customers found it difficult to configure flexibly.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

We have had no issues scaling it.

How are customer service and support?

Customer Service:

7/10

Technical Support:

7/10

How was the initial setup?

It's kind of complex if user wants to implement LDAP authentication, such as defining the scope and filters.

What about the implementation team?

We implement it ourselves and then embedded it into our product. It’s not easy to separate the different components one needs.

What's my experience with pricing, setup cost, and licensing?

I don't know much, but I have heard that the price is too high.

Which other solutions did I evaluate?

We are looking for a different solution but have not determined one yet.

What other advice do I have?

It’s a comprehensive BA tool including ETL and reporting. It’s easy to use with a small dataset, but you will need to dig deep to optimize the performance when the data set is huge.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're an OEM partner
PeerSpot user
PeerSpot user
Senior Software Engineer at a tech services company with 5,001-10,000 employees
Real User
CDE dashboards are valuable. It's not flexible for an enterprise database.

Valuable Features

  • Spoon
  • Schema work bench
  • CDE dashboards
  • Client budget

Improvements to My Organization

  • License cost has come down
  • Easy maintenance

Room for Improvement

It's not flexible for an enterprise database.

Use of Solution

I've used it for four and a half years.

Deployment Issues

Deployment is easy but upgrading is an issue.

Stability Issues

There are no issues with the stability.

Scalability Issues

There have been no issues with scaling it.

Customer Service and Technical Support

Customer Service:

7/10

Technical Support:

7/10

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Pentaho Business Analytics Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Pentaho Business Analytics Report and get advice and tips from experienced pros sharing their opinions.