We are not using it for the general population, just for a select group of users in an isolated subnet. We are using it primarily as a whitelist with little reliance on the PAN-DB.
Sr. Systems Analyst at a manufacturing company with 5,001-10,000 employees
The ability to manage blacklists and whitelists easily is very useful, especially for internal access and limiting outbound access
Pros and Cons
- "Being able to manage blacklists and whitelists easily is very useful, especially for internal access and limiting outbound access."
- "For hosting sites like Blogspot, they host sites that should be in different categories, but get lumped together in general. There needs to be more granularity or multiple categorizations."
What is our primary use case?
How has it helped my organization?
I cannot say that PAN-DB has provided any significant improvements, since we are using it primarily as a white list.
What is most valuable?
Being able to manage blacklists and whitelists easily is very useful, especially for internal access and limiting outbound access.
What needs improvement?
The biggest improvement is the categories per site. For hosting sites like Blogspot, they host sites that should be in different categories, but get lumped together in general. There needs to be more granularity or multiple categorizations.
Buyer's Guide
Palo Alto Networks URL Filtering with PAN-DB
April 2025

Learn what your peers think about Palo Alto Networks URL Filtering with PAN-DB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,174 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy manager IT at Hyundai Nishad
Provides Threat Protection Across a Variety of Internet Connections
Pros and Cons
- "The Palo Alto solution has improved our organization by providing threat protection across a variety of internet connections. Our company also gets valuable insights regarding threat analysis."
- "One way Palo Alto can improve is by offering sandboxing. I don't know if they currently offer a sandboxing feature together with the firewall or not. They should provide secure sandboxing with the firewalls."
What is our primary use case?
We operate in the automotive industry. Internally we work with computing and networking equipment, concentrated on collecting, storing, processing, and distributing enormous amounts of data. Our company deploys this solution for internal web security purposes.
How has it helped my organization?
The Palo Alto solution has improved our organization by providing threat protection across a variety of internet connections. Our company also gets valuable insights regarding threat analysis.
What needs improvement?
One way Palo Alto can improve is by offering sandboxing. I don't know if they currently offer a sandboxing feature together with the firewall or not. They should provide secure sandboxing with the firewalls.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability of the solution is good.
How was the initial setup?
The initial setup and configuration was straight-forward.
The solution was deployed by a small team of about five people in our facility. Their roles included end users, application developers, and system administrators, etc.
What was our ROI?
I would say it will take another three to four years to realize any significant returns on our investment.
What other advice do I have?
I would recommend using this solution as an enterprise-class security, including a firewall and protection for Microsoft Edge. This solution can also be used as a data center or file storage tool for workloads (small or large).
I would rate this tool as a 7 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Palo Alto Networks URL Filtering with PAN-DB
April 2025

Learn what your peers think about Palo Alto Networks URL Filtering with PAN-DB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,174 professionals have used our research since 2012.
Information Security Manager at a financial services firm with 501-1,000 employees
Enables us to have better visibility and protection from threats and is incredibly stable
Pros and Cons
- "It's allowed us to have better visibility and protection from threats."
- "Performance monitoring could use improvement."
What is our primary use case?
Our primary use case of this solution is for both internal and external firewalls.
How has it helped my organization?
It's allowed us to have better visibility and protection from threats.
What is most valuable?
- Next generation rule set
- Much more granular
What needs improvement?
Performance monitoring could use improvement.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It's incredibly stable.
How are customer service and technical support?
Their technical support is very good.
Which solution did I use previously and why did I switch?
We were previously using Fortinet Fortigate.
How was the initial setup?
The initial setup was very straightforward. The deployment took five minutes. Our implementation strategy was to build everything out using existing data.
What about the implementation team?
We implemented with ANM. They were good.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are excellent.
Which other solutions did I evaluate?
We also looked at Cisco Firepower.
What other advice do I have?
Demo this first and then other competitors and you'll quickly see what's the right fit and which is the superior product.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager IT at Asia Petroleum Limited
Advanced features and robust support elevate overall network management experience
Pros and Cons
- "I would rate Palo Alto Networks URL Filtering with PAN-DB a perfect 10 out of 10."
- "I think Palo Alto Networks URL Filtering with PAN-DB is too costly compared to others."
What is our primary use case?
We have moved to Palo Alto Networks URL Filtering with PAN-DB.
I still work with Palo Alto Networks URL Filtering with PAN-DB for Asia Petroleum Limited.
I am speaking about Palo Alto Networks URL Filtering with PAN-DB VM-Series firewall.
We are using Palo Alto Networks URL Filtering with PAN-DB as a full guard advanced wildfire URL filtering, DP, with DNS security.
PanDB is what I use for URL filtering.
For Palo Alto Networks URL Filtering with PAN-DB, we are normally using Office 365 exchange services and SharePoint, so user access from laptops, and we are using a DVP PanDB private cloud for accessing Office 365 applications.
What is most valuable?
When it comes to Palo Alto Networks URL Filtering with PAN-DB, it has totally changed compared to Sophos. This is very advanced compared to Sophos. The options, especially in the OS of Palo Alto, are very stable.
The best advantages of Palo Alto Networks URL Filtering with PAN-DB compared to Sophos are that URL filtering is very advanced. All the functions of content filtering are content-based and connect with App ID. This is a very useful tool compared to Sophos. The main feature is the App ID, and basic filtering works based on App ID. Every application is assigned an App ID, and all filtering is done through that ID.
What needs improvement?
I think URL filtering could be better to some extent.
Improvements could be made in Palo Alto Networks URL Filtering with PAN-DB compared to Sophos. The URL filtering option in Palo Alto gives a very clear vision of the network and the applications using URL filtering. If you assign a user in a group not to access certain URLs, that user should only be allowed to access LinkedIn without running videos. However, deep URL filtering in Palo Alto is not configurable. One user can have access to LinkedIn with video running, while another cannot. They should improve this deep analysis of URL filtering options.
For how long have I used the solution?
We have been using URL filtering with PanDB for three months, as our license for Sophos expired recently.
What was my experience with deployment of the solution?
The installation of Palo Alto Networks URL Filtering with PAN-DB is quite difficult compared to others. It is not very user-friendly because the options are very typical to configure. First, we install it with the support of the vendor, then we try to configure it ourselves, but it's not familiar and not easy to configure. There are too many options, and it takes a lot of time. If you don't read through the internet, you cannot configure it because the option names are very different from what you're used to.
What do I think about the stability of the solution?
Palo Alto Networks URL Filtering with PAN-DB is stable, and I haven't seen glitches. It is the number one product in the Gartner report. Forrester also says Palo Alto is a leader in 2024.
What do I think about the scalability of the solution?
Palo Alto Networks URL Filtering with PAN-DB is very scalable, and we also monitor it ourselves. If we need any support, we open a ticket on Prisma and resolve the issues.
How are customer service and support?
Technical support from Palo Alto is very good.
I would rate the support as a three out of ten.
I would rate support from Palo Alto Networks URL Filtering with PAN-DB around nine.
How would you rate customer service and support?
Positive
What about the implementation team?
We installed with a vendor as we are not a very big network. It is a small network of a total of 150 users. We only run internal applications in our network, using Office 365 cloud, not any critical applications using the cloud.
What's my experience with pricing, setup cost, and licensing?
I think Palo Alto Networks URL Filtering with PAN-DB is too costly compared to others.
What other advice do I have?
Regarding real-time analysis with Palo Alto Networks URL Filtering with PAN-DB, it's also good compared to Fortinet and Palo Alto. We are starting to not use it for a long time, but if you use Prisma Access in the cloud, you can check all the application filtering data and have a clear bird's-eye view of your network through Prisma Access.
Currently, we do not need maintenance for Palo Alto Networks URL Filtering with PAN-DB, but we plan to in the future.
Regarding AI features, I have seen some advanced AI integration with Palo Alto Networks URL Filtering with PAN-DB. If you configure it not on your own and try to configure via AI, you can create a rule. The AI function, called AI ops, is very advanced. I am not currently using it, but I attended a seminar where I learned about AI features in Palo Alto. Even if you are not capable of configuring the firewall on your own, it's possible to do it via AI. You simply ask them to create rules, and they create them for you while also providing step-by-step configuration notes in PDF format. This is very advanced.
I would rate Palo Alto Networks URL Filtering with PAN-DB a perfect 10 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 12, 2025
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Updated: April 2025
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To add on... Palo Alto just released 9.0, which adds a huge amount of even better functionality. Their Endpoint Security - TRAPS just also released a new version (6.0) and they are incorporating XDR functionality soon, as well as correlation for anomaly detection across the combined data stream from both firewall and endpoint platforms. We have already started testing SSL decrypt months ahead of schedule and incorporated multiple threat feeds. It just keeps getting better with their forward-thinking vision of a modern security platform and ecosystem.