We primarily use the product for sports betting. It was for nonregulated applications.
Director of Infrastructure at a non-profit with 201-500 employees
Excellent support, eliminates cloud waste, and has good data portability
Pros and Cons
- "I've been very pleased with their support overall."
- "I'd like more flexible options to get in and out of migration modes."
What is our primary use case?
How has it helped my organization?
I was able to lower the number of people I needed to do the same level of work as on VMware. Where I needed a team of six on VMware, with Nutanix, I only required a team of two.
What is most valuable?
The most valuable feature is the portability of data. I can get my data in and out. I have the ability to expand from my already on-premise environment to off-premise as well. Being able to stay in that hybrid mode is great.
I found the impact on business workloads to be positive. It's saved me money. Nutanix is much more reliable overall compared to non-Nutanix platforms.
It's helped eliminate cloud waste in my company. While I cannot completely quantify it, it allowed me to bring all of my data together. It's made it easier for me to be successful.
I've had a very positive experience managing my company's applications and data across on-premise and public clouds. Native applications cost much more in development time and require more effort. More people are coming out of the pure native cloud since the costs are just astronomical.
What needs improvement?
I'd like more flexible options to get in and out of migration modes.
Buyer's Guide
Nutanix Cloud Clusters (NC2)
May 2025

Learn what your peers think about Nutanix Cloud Clusters (NC2). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
For how long have I used the solution?
While we've been using all Nutanix products for over ten years, we started to use this particular product last year.
What do I think about the stability of the solution?
I've never had a single stability problem with any Nutanix platform. It's one of the reasons I chose it.
What do I think about the scalability of the solution?
I've had no scalability problems yet. We'll see if, as I continue to scale, it becomes a problem.
The application is growing by leaps and bounds every day. It's got petabytes worth of data now across 30 states. We're continuing to move forward and I'm still scaling. I work at an enterprise with 10,000 or more users.
How are customer service and support?
Nutanix support is good. I only really had one problem that was really difficult for them. That said, they kept at it until it was resolved. I've been very pleased with their support overall.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used four different solutions and have since consolidated my management journey.
How was the initial setup?
I did not handle the initial setup directly. My understanding is that the process was straightforward.
Nutanix is a lot more straightforward than anything else we install. That's why we like it. My team got aggravated with Dell and VMware solutions, and Nutanix was pretty much plug-and-play in comparison.
What was our ROI?
There have been reliability and productivity increases and cost improvements. I've witnessed cost savings of $400,000 to $500,000.
My total cost of ownership has probably gone down 20%. This solution allowed me to take that 20% of savings and reinvest as I move forward. While I don't really save anything in the short term, I am saving expenses in the future.
What's my experience with pricing, setup cost, and licensing?
There are positives and negatives to licensing. It all makes sense now, but it took a while. When the licenses first changed, it was a bit confusing.
Which other solutions did I evaluate?
I did evaluate other options before choosing Nutanix. For example, I looked at VMware options. I didn't like them. Especially since the Broadcom acquisition, I wanted to diversify away from VMware.
What other advice do I have?
The solution is pretty seamless. It's a no-brainer to choose this product.
I'd rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Owner at a computer software company with 1-10 employees
Has a complex initial setup process, and the support team takes excessive time to resolve the queries
Pros and Cons
- "The most valuable feature of Nutanix Clusters is its storage infrastructure."
- "The product could be improved in scalability and support services."
What is our primary use case?
Our primary use case for Nutanix Clusters involves operating virtual platforms. We use Nutanix as our storage infrastructure and VMware ESXi for compute infrastructure. This setup is predominantly utilized within the government sector.
How has it helped my organization?
The solution has not significantly improved our organization. We found it disappointing due to numerous issues, such as lack of scalability, resource consumption, and unreliable support. We are in the process of transferring our nodes and clusters to more dependable solutions.
What is most valuable?
The most valuable feature of Nutanix Clusters is its storage infrastructure.
What needs improvement?
The product could be improved in scalability and support services.
For how long have I used the solution?
I have been using Nutanix Clusters for three years.
What do I think about the stability of the solution?
I rate the product stability a five out of ten.
What do I think about the scalability of the solution?
The solution consumes more resources than anticipated, leading to difficulties in adding new nodes and requiring faster Ethernet connectivity.
How are customer service and support?
Our experience with Nutanix customer service and support has been very disappointing. Support cases took an excessive time to resolve. For instance, a case involving RDMA took five weeks to resolve.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We previously used different solutions. We switched to Nutanix Clusters to streamline our storage and compute infrastructure.
How was the initial setup?
The initial setup process was complex. The deployment process, especially when implementing advanced features like RDMA, often failed and required repeated attempts with different settings.
What about the implementation team?
We implemented the solution through a combination of in-house and vendor teams.
What's my experience with pricing, setup cost, and licensing?
The licensing model of Nutanix is complex. Unlike VMware, where you purchase socket licenses, Nutanix requires licenses for every core, gigabyte of storage, replication, and other features. Missing any of them can result in the cluster being non-operational.
Which other solutions did I evaluate?
We evaluated other options, including VMware and IBM. We are considering migrating more clusters to VMware and evaluating IBM and SolarWinds for future implementations.
What other advice do I have?
I advise others to consider other solutions if they need a reliable and scalable infrastructure.
I rate Nutanix Cloud Clusters (NC2) a three out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Nutanix Cloud Clusters (NC2)
May 2025

Learn what your peers think about Nutanix Cloud Clusters (NC2). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Vice president of operations at a tech vendor with 51-200 employees
Simplified our IT operations by providing a unified view of all six data centers and applying some compliance policies across them
Pros and Cons
- "The most valuable feature of the solution is the redundancy on all levels."
- "The most significant improvement would be to streamline the starting point so that we could kick off the deployment with one node and then scan out that deployment without a need to restructure or reformat anything."
What is our primary use case?
We run data centers in six locations worldwide and provide our customers with testing platforms.
How has it helped my organization?
With Nutanix Cloud Clusters, we could provide redundancy on all levels without investing in dedicated shared storage for six locations, which was a big saving from the company's standpoint. We aim to use Kubernetes on-premises. That's our destination, and that's where we're headed.
Nutanix’s license portability is flexible. A lot of features are available on upper license levels.
NC2 has helped reduce our total cost of ownership (TCO).
Nutanix Cloud Clusters (NC2) has simplified our IT operations by providing a unified view of all six data centers and applying some compliance policies across them. The solution has also improved our capacity planning.
What is most valuable?
The most valuable feature of the solution is the redundancy on all levels.
What needs improvement?
The most significant improvement would be to streamline the starting point so that we could kick off the deployment with one node and then scan out that deployment without a need to restructure or reformat anything. Right now, that's not possible. However, this would facilitate opening new data centers with a small upfront investment.
For how long have I used the solution?
We have just started using Nutanix Cloud Clusters (NC2) and switched from VMware to the Nutanix HCI infrastructure.
What do I think about the stability of the solution?
Nutanix Cloud Clusters is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable when you start at a certain point. If you start low, I wouldn't consider that as scalable. If I deploy the tool for a single data center with one node, and then if I need to deploy more, I cannot scale without reformatting the console. That is the downside. Again, scalability is not an issue if you start from the beginning with the redundant cluster.
Which solution did I use previously and why did I switch?
I previously used VMWare. We switched to Nutanix Cloud Clusters because of the VMware positioning by Broadcom and the notification of the license tiers within VMware. We were previously looking at the HCI infrastructure because of the redundancy constraints. Achieving redundancy in VMware at the same level would require a huge investment.
How was the initial setup?
The solution's initial setup is pretty simple. We were able to deploy the tool within two to three days within the data center, which is amazing.
What about the implementation team?
We implemented the solution through an integrator. We have some procedures for deploying the solution. We planned the project in a way that the deployment and the migration would require customer participation as well because we'll be creating customer production workloads. However, it's not going as fast as we want it to go.
What was our ROI?
The biggest return on investment with Nutanix Cloud Clusters is the redundancy.
What's my experience with pricing, setup cost, and licensing?
The solution's licensing can be very pricey.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a manufacturing company with 10,001+ employees
The integration within Prism Central is great but there are implementation challenges
Pros and Cons
- "Having a single pane of glass where you can have both your on-prem and anything else that you spin up within AWS is useful."
- "We've had some challenges with the implementation."
What is our primary use case?
We have some workloads that we want to get from on-premises to the cloud, and we're doing some test cases on the migrations of our virtual machines to NC2. That's part of the plan (especially for the G4 nodes, which are out of support).
We're looking into the pros and cons of replacing the actual hardware versus moving it to a Nutanix cloud.
What is most valuable?
Having a single pane of glass where you can have both your on-prem and anything else that you spin up within AWS is useful. The integration within Prism Central is great.
We're looking at it for our application team so that they can have choices and allow them to use cloud clusters.
What needs improvement?
We've had some challenges with the implementation. We had to go through all the necessary setups, and we had some challenges in terms of integrating our current environment into the Nutanix cloud.
We also worked with some NC2 experts, and we've gotten over most of the challenges. Now, we are able to set up the cluster on AWS accurately. The next step is to get fully integrated with Prism Central so that we can continue with the POC test.
For how long have I used the solution?
We're in the POC stage. Currently, I've used the solution for less than six months during the trial period.
What do I think about the stability of the solution?
We've tried to run it on a weekend, and it didn't go down.
We have experienced an issue with hibernating the app tool cluster. There may be a problem that's being worked through at Nutanix. After having an issue with hibernating, we've had to terminate a cluster during the POC. Other than that, everything went smoothly when we did the POC.
What do I think about the scalability of the solution?
As far as scalability is concerned, you could easily scale up or horizontally. You can easily add nodes or recreate some other clusters as needed. It takes about 60 to 90 minutes to create a cluster.
How are customer service and support?
We haven't really dealt with technical support. We're getting all the help we need in terms of standing up the clusters and dealing with internal security hurdles. Right now, we're trying to integrate with Prism Central and open some firewall support. We are as well working with an https://www.peerspot.com/produ... technical expert for those purposes.
Which solution did I use previously and why did I switch?
We previously used a different process altogether.
What was our ROI?
It's too early to measure any ROI as we are in POC mode.
What's my experience with pricing, setup cost, and licensing?
The solution has been more costly at this point. We do not see any cost savings.
Which other solutions did I evaluate?
We did evaluate other options, including NC2 on Azure. We wanted more maturity, and AWS has always been our primary cloud vendor. We are looking to have workloads on Azure and Google one day too.
What other advice do I have?
We're still in the POC stage. Our biggest hurdle is the cloud. It seems to cost more to run clusters in the AWS cloud. We do have some discounts on a corporate level; however, apples to apples, it seems to be better just to replace the actual hardware on-prem versus migrating workloads off of NC2. We're still looking at cost benefits. We want to give our clients both options and have the flexibility to run on a hybrid approach.
As we are at the POC stage, so we haven't yet eliminated cloud waste just yet. That would be one of the test cases we are looking into.
In terms of managing applications and data, we're still testing it. We're still looking at how it performs on-prem versus the cloud. We're looking into scalability as well as that would be a benefit of moving to the cloud.
If someone is interested in migrating workloads directly onto the cloud and running them natively instead of using NC2, they really have to look into the design of the application. Some workloads need to have some services on AWS as well. When that's the case, it is best to use NC2 features.
I'd rate the solution a seven out of ten. There are a few improvements to work on. For example, cluster hibernation needs work. However, the solution is very user-friendly, and it's simply to spin up clusters.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Sales at AWN
Integrated with the personal files and knowledge management processes but is expensive
Pros and Cons
- "It's easy to use, the UI is easy to configure, and it supports snapshots and backup integration."
- "Quality control needs to regulate the price-quality ratio."
What is our primary use case?
The customer is a company in Thailand. They use Nutanix Cloud Clusters for file sharing and integrate with personal file share and knowledge management. Our customer attaches a file service with a login and connects with WiFi for cloud content, such as second documents or email access files.
How has it helped my organization?
Customer uses Firecaster for file sharing, integrating with personal file shares, and knowledge management. Additionally, it is integrated with the personal files and knowledge management processes.
What is most valuable?
The server with all the network connectivity is very important. The configuration of Nutanix tenant and solid service are important for the customer service configuration. It's easy to use, the UI is easy to configure, and it supports snapshots and backup integration.
What needs improvement?
It's more than expensive. Firecaster cannot limit IOP or throughput reading and writing. Quality control needs to regulate the price-quality ratio.
For how long have I used the solution?
I've been working with Nutanix Cloud Clusters for about one to two years.
What do I think about the stability of the solution?
The system is high priority and easy to secure, and the configurations are easy to maintain. However, it's not easy to find professionals for technical support.
What do I think about the scalability of the solution?
It is highly scalable, scoring ten out of ten.
How are customer service and support?
Technical support is rated five out of ten. The Nutanix knowledge could be improved, and it's challenging to find professionals for support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I implemented Firecaster and did not face issues with previous solutions.
How was the initial setup?
The initial setup is easy, scoring eight out of ten. However, some functions require high technical skill.
What's my experience with pricing, setup cost, and licensing?
It is more than five on a scale of price, considering it quite expensive. It's challenging to regulate the price-quality ratio.
Which other solutions did I evaluate?
SAP and Proxmox were mentioned.
What other advice do I have?
It's a good technology, better than the Chinese technology. However, Nutanix needs to improve customer experience and API functions for new opportunities with the Firecaster.
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Last updated: Nov 26, 2024
Flag as inappropriateChief Technology Officer at a healthcare company with 501-1,000 employees
Stable with great replication and snapshot capabilities
Pros and Cons
- "The scalability is good."
- "The pricing can be better."
What is our primary use case?
We primarily use the solution for versioning. The clusters are on my private cloud.
How has it helped my organization?
The fact that snapshot, replication, and management are tied together all is important due to the fact that if your snapshots are too big, you can have problems going ahead and replicating to the other clusters. You often need bandwidth managing to make sure that you don't flood the bandwidth of your connection between two or three places.
What is most valuable?
The most valuable features are the replication, the snapshots. They all go hand in hand with each other. The snapshot technology with replication and bandwidth management is good.
The initial setup is simple.
The solution is stable.
The scalability is good.
What needs improvement?
The snapshots have room for improvement.
The pricing can be better.
They don't own the networking side of it.
Nutanix is harder to restore. The problem with Nutanix is when you want to restore data and you only want to restore selected data, much more tedious. With Scale, it's a simple GUI and takes seconds.
For how long have I used the solution?
We've had Nutanix now for four years.
What do I think about the stability of the solution?
The solution is extremely stable. There are no bugs or glitches. It's reliable. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale well if you need it to. If you have a large number of machines, Nutanix is the way to go. Nutanix will let you just keep on adding hundreds of nodes to a cluster. However, reading-wise, Nutanix is slower than, for example, Scale.
I have a staff of two. I have three others on my staff right now that currently know the system.
How are customer service and technical support?
Nutanix support is good. However, Scale is better. They do respond and they do things, but Scale is faster.
Which solution did I use previously and why did I switch?
I have both Nutanix and Scale, which are two competitors. Scale does some things better than Nutanix. Nutanix does some things better than Scale.
How was the initial setup?
The implementation is straightforward. It's not complex at all. It's all very simple.
The deployment took us not even a day. It's very fast.
Maintenance is easy and doesn't take much time. It's pretty self-repairing.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit high. It could be less expensive. It gets very expensive to use it. It's based on the CPU and everyone else basically has pricing based on the CPU and between CPU, RAM, and hard drive space. It's not amazing.
What other advice do I have?
I'm just a customer and an end-user.
Users are going to have to know the CLIs and they're going to have to learn the back doors to CLI for stuff and make sure that they really have someone who is doing the networking properly and double-check all your network configurations with Nutanix. They don't do any of that. Whereas Scale sells you the network switches already configured.
I'd rate the solution at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sys Eng at a wholesaler/distributor with 1,001-5,000 employees
Reliable and stable with excellent technical support
Pros and Cons
- "The solution can scale well."
- "Some of the interfaces aren't as intuitive as they should be."
What is our primary use case?
The solution provides our entire infrastructure for my 40 plus locations and 500 users.
What is most valuable?
The reliability is the solution's most valuable aspect.
I have found the stability to be very good.
The solution can scale well.
Technical support is great.
What needs improvement?
Some of the interfaces aren't as intuitive as they should be.
The initial setup can be slightly complex.
For how long have I used the solution?
I've dealt with the solution for almost four years. It's been a while.
What do I think about the stability of the solution?
The solution is reliable and very stable. there are no bugs or glitches. it just works. There are no crashes or freezing.
What do I think about the scalability of the solution?
We have over 500 users across 40 locations. Everyone from office workers to factory personnel has access.
The solution is scalable. If a company needs to expand, it can do so.
How are customer service and support?
I deal with tech support quite often and they are fantastic. I am very satisfied with the level of attention I get when I need their help.
How was the initial setup?
The initial setup can be a little bit complex.
I handle the maintenance and deployments of updates myself. You don't need a lot of people to maintain it. It's easy, however, if you run into any trouble, there's always technical support who can assist.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the licensing costs. I have no visibility on that at all.
What other advice do I have?
I'm a customer and an end-user. I use Nutanix on a daily basis.
In terms of the deployment version I am on, it's generally as close to up to date as I can make it.
I'd advise potential new users to do their homework and don't look back.
I would rate the solution at a nine out of ten. Overall, I've had a great experience.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security and Infrastructure Practice manager at a computer software company with 51-200 employees
Adds flexibility between on-premises and cloud-based servers, with good technical support
Pros and Cons
- "The most valuable feature is having the full features of my Nutanix on-premises applications in the cloud."
- "The biggest weakness with Clusters at this point is that the adoption rate is low because customers don't know enough about it."
What is our primary use case?
We are a solution provider and Nutanix Clusters is one of the products that we sell to our customers. We deal primarily with architectural products that include physical servers, networking, and storage. It is mostly on the hardware side.
Nutanix Clusters is for customers that want to go to the cloud, but they have applications that can't be moved. By implementing Clusters, we can move most of the applications back and forth between the cloud an on-premises.
What is most valuable?
The most valuable feature is having the full features of my Nutanix on-premises applications in the cloud. It gives more flexibility with the ability to create storage pools and share it between my physical servers and my cloud servers. Since I'm running it all on Nutanix, I don't have any data excise fees.
What needs improvement?
The biggest weakness with Clusters at this point is that the adoption rate is low because customers don't know enough about it. We are just starting to get engaged with this product.
It has to be priced aggressively because it needs to make sense for customers to migrate to it.
For how long have I used the solution?
Nutanix Clusters was just announced last week, so I don't have much experience yet.
What do I think about the stability of the solution?
Although it is too early to tell for sure, if it is anything like Nutanix ALS on the hardware then it is very, very stable.
What do I think about the scalability of the solution?
It's extremely scalable.
How are customer service and technical support?
Nutanix tech support is one of the best in the industry.
How was the initial setup?
The setup is not any more complex than a typical cloud implementation. You really need to pay attention to where you put your compute resources, how you handle high availability, and things like that.
What's my experience with pricing, setup cost, and licensing?
The licensing costs depend on what you need and how it is sized. I am working on one configuration that is priced at $50,000 USD, whereas another one that I'm working on is estimated to cost $250,000 USD. It really depends on the customer's environment.
What other advice do I have?
My advice for anybody who is considering Nutanix Clusters is to get a professional to help you with it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Buyer's Guide
Download our free Nutanix Cloud Clusters (NC2) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Infrastructure as a Service Clouds (IaaS) Cloud Management Hybrid Cloud Computing PlatformsPopular Comparisons
Microsoft Azure
Nutanix Cloud Infrastructure (NCI)
Oracle Cloud Infrastructure (OCI)
Akamai Connected Cloud (Linode)
Google Cloud
Azure Stack
VMware Cloud Foundation
VMware Cloud Director
AWS Outposts
DigitalOcean
Equinix Metal
Google Anthos
Buyer's Guide
Download our free Nutanix Cloud Clusters (NC2) Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Infrastructure as a Service (IaaS), what aspect do you think is the most important to look for?
- Which Commercial and Open Source Software Do You Recommend for Private Clouds?
- Gartner's Magic Quadrant for IaaS maintains Amazon Web Service at the top of the Leaders quadrant. Do you agree?
- Pros/cons of Rackspace vs. other leading vendors?
- Which virtualization platform would you recommend to a healthcare company with 1000-5000 employees?
- Are there any reasons to opt for Rackspace vs. its cloud competitors?
- IaaS Solutions: Which did you choose, and What problem(s) has the solution solved for you?
- What is the difference between IaaS, SaaS, and PaaS?
- Which cloud IaaS/PaaS platform would you recommend learning to a newbie?
- Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree