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it_user834939 - PeerSpot reviewer
Senior Architect, Cloud Computing at a comms service provider with 10,001+ employees
Real User
It is very stable and never crashes. However, it doesn't scale horizontally.
Pros and Cons
  • "If you lose connectivity, it has one-sided redundant connectivity on the back-end for shelves, which is good."
  • "There is a faster release cycle now. Also, they are doing all types of cool stuff in their cloud volumes, replication, and tiering."
  • "It doesn't scale horizontally since there are a limited number of shelves."
  • "The lack of an API is a big thing for us that needs to be improved. It needs proper API support."

What is our primary use case?

We use it to manage storage for our customers. 

Our customers use it for mission-critical applications, such as backup circuits.

How has it helped my organization?

We use ONTAP as a managed storage for customers. It helps our customers with all its features.

What is most valuable?

There is a faster release cycle now. Also, they are doing all types of cool stuff in their cloud volumes, replication, and tiering.

The fabric pools in the newer version is cool, though we don't use it yet. It provides tiering to cloud and fabric pools.

What needs improvement?

  • We would like full automation of deployment.
  • The ability to scale out.
  • The lack of an API is a big thing for us that needs to be improved. It needs proper API support.
Buyer's Guide
NetApp ONTAP
April 2025
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable and never crashes. During maintenance, it's easy to do. If you lose connectivity, it has one-sided redundant connectivity on the back-end for shelves, which is good.

What do I think about the scalability of the solution?

It doesn't scale horizontally since there are a limited number of shelves. Other NetApp solutions are way better at scaling. This needs improvement since the future is in scaling horizontally, similar to what SolidFire does.

How are customer service and support?

NetApp's technical support is always perfect. They go above and beyond when trying to help.

Which solution did I use previously and why did I switch?

We generally upgrade when a solution is end of life or moving out of support.

How was the initial setup?

With older versions, it was a little complex at some point, but this was back in the day. It's still a bit challenging, but when you have the right versions, it's straightforward. 

We're trying to automate the deployment process, and as far as I know, you cannot do that with ONTAP systems today. This may not be true with the newest 9.4 or 9.5 systems. 

What makes it complicated, there is no API available to automate a task. Now, they have released a lot of Ansible playbooks to automate a deployment, which might have significantly improved it, but I have not had a chance to try them.

What about the implementation team?

We did the deployment ourselves.

What other advice do I have?

I would recommend ONTAP, because I like the platform. With the most recent stuff, like the fabric pools which blow my mind, it is a really good solution.

There is something interesting stuff coming out in the future, like NVMe over Fabric, which has a different rate over Fiber Channel.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Storage Engineer at Bank of NY
Real User
We save a lot because of the deduplication and compression
Pros and Cons
  • "It has the ability to bring up disaster recovery quickly."
  • "The toughest thing that we have right now is a cabling issue. There are so many that you need to connect."
  • "I would like to see more S3 integration with other vendors, objects, or instruments."

What is our primary use case?

We use it for cloud. We have a big VMware environment with CIFS, NFS, and other applications. Most of the data is on NetApp.

How has it helped my organization?

It has the ability to bring up disaster recovery quickly.

What is most valuable?

  • High availability
  • Deduplication
  • Compression
  • Encryption

What needs improvement?

The toughest thing that we have right now is a cabling issue. There are so many that you need to connect.

I would like to see more S3 integration with other vendors, objects, or instruments. We are a big Dell EMC shop and would like to have this integration.

What do I think about the stability of the solution?

It is very stable. Given you have so many nodes in a cluster, the volumes, connections, and lifts can be moved anywhere within the cluster.

What do I think about the scalability of the solution?

It is better than some of the other solutions that we have used. It is easy to expand nodes.

How are customer service and technical support?

We are a premiere customer. When we call, we get someone on right away.

Which solution did I use previously and why did I switch?

We have grown with NetApp. As they grow, we grow.

How was the initial setup?

The initial setup was straightforward, but there is some complexity. 

What about the implementation team?

We used professional services from NetApp for the deployment. Our experience with them was good.

What was our ROI?

We save a lot because of the deduplication and compression.

Which other solutions did I evaluate?

We have a mixture of NetApp and Dell EMC.

What other advice do I have?

NetApp does NAS well and better than other vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp ONTAP
April 2025
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
Storage Consultant at a comms service provider with 10,001+ employees
Consultant
We are saving more disk space which saves us more money
Pros and Cons
  • "We are saving more disk space which saves us more money."

    What is our primary use case?

    • SnapVaulting
    • SnapMirroring
    • Backing up

    How has it helped my organization?

    We are saving more disk space which saves us more money.

    What is most valuable?

    Aggregate data, compaction, and deduplication for ONTAP are its most valuable features, so we can save space.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It is stable.

    How are customer service and technical support?

    We haven't had any issues with the technical support. When we've used the technical support, they have been helpful.

    Which solution did I use previously and why did I switch?

    Previously, we have 7-Mode technology. Now, we have cDOT. We changed because now we can move volumes without any interruptions.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    We deployed the solution ourselves.

    What's my experience with pricing, setup cost, and licensing?

    They could reduce the price.

    Which other solutions did I evaluate?

    We looked at NetApp and Dell EMC. We chose NetApp because it was cheaper, more scalable and ordered.

    What other advice do I have?

    It is a robust product. If you buy it, you will have no issues.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SystemAn957c - PeerSpot reviewer
    Systems Analyst at a financial services firm with 10,001+ employees
    Real User
    It gives us a location to store data across multiple mount points
    Pros and Cons
    • "It gives us a location to store data across multiple mount points."
    • "Being able to scale out at cost-effective capabilities doesn't compare to some of our other storage solutions, but it is coming along. NetApp ONTAP could improve its scalability."

    What is our primary use case?

    We use it as a file-based storage. We store a lot of unstructured and application data. Mostly data which needs to be shared across multiple mount points.

    How has it helped my organization?

    It gives us a location to store data across multiple mount points. It gives us functionality to provide Snapshots and backup outside of traditional backup solutions.

    What is most valuable?

    • It is easy to use. 
    • It has been stable. 
    • We haven't had any problems with it. 
    • Getting support from our VAR and the vendor has been good.

    What do I think about the stability of the solution?

    The stability is great.

    What do I think about the scalability of the solution?

    Being able to scale out at cost-effective capabilities doesn't compare to some of our other storage solutions, but it is coming along. NetApp ONTAP could improve its scalability.

    How are customer service and technical support?

    The technical support is good.

    Which solution did I use previously and why did I switch?

    We did not have another solution previously. 

    We had specific use cases for file-based storage, and that's what drove us to NetApp.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    We used Datalink for the integration. They've been good.

    What was our ROI?

    Recently, we have seen ROI.

    Which other solutions did I evaluate?

    NetApp and Dell EMC were on our shortlist. We mostly chose NetApp because of its functionality. 

    What other advice do I have?

    • Do a proof of concept (PoC).
    • Understanding the high availability of the storage solutions, especially if you have rack resiliency requirements. 
    • Understand how the solution is designed and configured.
    • Understand what your performance requirements are.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1984002 - PeerSpot reviewer
    Regional Sales Manager at a tech consulting company with 1,001-5,000 employees
    Reseller
    Great features with good expansion capabilities and good reliability
    Pros and Cons
    • "The initial setup is pretty straightforward."
    • "The price could be lower."

    What is our primary use case?

    One of the classic use cases is the high availability for both block and file. However, many different technologies within NetApp are of interest to our customers.

    What is most valuable?

    NetApp has a variety of different features and technologies on offer. 

    The initial setup is pretty straightforward. 

    It's a stable product.

    The solution can scale well. 

    What needs improvement?

    The integration with other products, both security and third-party products such as Lenovo and others doing OEM solutions, that would be ideal. We'd like to have these with ONTAP on top. We'd like integrations with different types of backup solutions and so on. 

    The price could be lower. 

    We have a good sense of feature sets in the pipeline for the product and therefore are largely satisfied with both its capabilities and the roadmap. 

    For how long have I used the solution?

    I've been using the solution for five years or so.

    What do I think about the stability of the solution?

    The stability is great. I'd rate it ten out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    The product scales very well. I'd rate it nine or ten out of ten. It expands easily. 

    The solution works well for large or mid-size companies. 

    Within our company, none of us is using NetApp storage as we are providing our customers with solutions.

    Which solution did I use previously and why did I switch?

    From our portfolio, we're selling a lot of Dell EMC and NetApp. We're selling Huawei, and we're selling other storage space as well, such as some IBM. With that said, if you compare Dell EMC and NetApp, it's mostly based on the integration, technologies, and flexibility where we see NetApp being a better fit for many of our customers, yet not for all.

    How was the initial setup?

    We have been working with NetApp a lot. Doing implementations is not a problem for us. 

    What about the implementation team?

    95% of the time, clients can handle the initial setup. However, we primarily work with enterprise accounts, and those, even with a simple setup, can often lead to complex requirements.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is okay. I'd rate it three out of five in terms of affordability. It is not a cheap solution. However, it is quite stable and offers good value. 

    Which other solutions did I evaluate?

    We did evaluate this solution against other options. 

    What other advice do I have?

    I'm actually a partner of Lenovo and NetApp. We're integrators. We set the solution up for our clients. 

    I'd rate the solution ten out of ten.

    Based on my 20 years within the IT industry, NetApp is the best system out there. It is just not the cheapest. That said, looking at what it can do with Lenovo and other vendors make it a good option. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    CEO at RACTSOL CORP
    Real User
    Its usability, scalability, and dependability are very good
    Pros and Cons
    • "Its usability, scalability, and dependability are very good."
    • "We are always looking for more security enhancements and ways to continue to provide security encryption, whether it's data in rest or security in transit. We would also like to have more enhanced encryption beyond the regular TLS and 256-bit."

    What is our primary use case?

    ONTAP is currently being used for data backups, migration of data, and volume management.

    What is most valuable?

    The most valuable feature is the ability restore and backup our virtualized servers on demand.

    Its usability, scalability, and dependability are very good.

    What needs improvement?

    We are always looking for more security enhancements and ways to continue to provide security encryption, whether it's data in rest or security in transit. We would also like to have more enhanced encryption beyond the regular TLS and 256-bit. 

    What do I think about the stability of the solution?

    The stability is great.

    What do I think about the scalability of the solution?

    The scalability is good. We were able to deploy multiple infrastructures underneath the cloud environment by utilizing ONTAP. It scales well with our environment.

    Which solution did I use previously and why did I switch?

    We were previously using Dell EMC for our backup solution. After we created a virtualized environment and used the ONTAP appliance, we were able to provide a seamless process for backups and recoveries.

    We chose this solution primarily because our customers were gearing towards NetApp.

    How was the initial setup?

    The initial setup was straightforward. We started off with a small environment, which was used as a test environment initially. Therefore, we were able to deploy it into a much larger environment once we understood what we were doing.

    What about the implementation team?

    We used an integrator for the deployment who was good. We used a provider through ClearChart, who partnered up with NetApp, and provided engineers who assisted with the integration of ONTAP. 

    Which other solutions did I evaluate?

    Ultimately, we chose NetApp because we were able to identify its strengths over other competitors.

    What other advice do I have?

    Stay open to different technologies, as it's an emerging market. I do recommend the ONTAP product. I often offer colleagues a chance to come in and utilize our test environment to explore the different options around.

    The product is good and sound. Our customers have been extremely satisfied with how we are using the product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    ITEnginebc32 - PeerSpot reviewer
    IT Engineer at a tech services company with 10,001+ employees
    Real User
    FlexGroup is capacity-oriented enabling us to can keep extending the space
    Pros and Cons
    • "We are able to minimize the storage hardware. The compression and deduplication have helped reduce our overall cost of storage."
    • "I'm waiting for the NVMe, end-to-end."

    What is our primary use case?

    We use it for the security business. We use it mostly for capacity-oriented purposes, rather than performance-oriented.

    How has it helped my organization?

    It's a major product for us. We are dealing with security stuff so the encryption features in NetApp really help, as well as the deduplication. We are able to minimize the storage hardware. The compression and deduplication have helped reduce our overall cost of storage.

    What is most valuable?

    The valuable features include replication, Snapmirror. That's really useful for us. Also, FlexGroup is useful as it is capacity-oriented, so we can keep extending the space.

    What needs improvement?

    I'm waiting for end-to-end NVMe.

    What do I think about the stability of the solution?

    It's been running for years and years and we haven't seen any issues.

    What do I think about the scalability of the solution?

    Scalability is good. The NAS can expand to 24 nodes for the FAS series, and for SAN it can expand to 12 nodes.

    How are customer service and technical support?

    We have had to use tech support and the response has been good.

    Which solution did I use previously and why did I switch?

    We switched from our old solution because of the features. We went with NetApp because of the redundancy, availability, scalability, and cost.

    How was the initial setup?

    The initial setup was easy. It took just a few commands.

    What about the implementation team?

    We used a reseller. Our experience with them was good.

    Which other solutions did I evaluate?

    We did a PoC with a few other products.

    What other advice do I have?

    ONTAP has been in use for over 25 years, that's one of the major advantages when compared to start-ups and other companies. It's also global, NetApp has support all over and, in case of an emergency, their response is good. When there is an issue, many people jump onto the call to try to resolve it.

    NVMe over Fabrics is margin-technology at the moment, but the future will be NVMe. All storage, end-to-end, will be NVMe protocol. The speed of NVMe is good. The current existing technology is SCSI-based, one command per Cube, but with NVMe you can run 65,536 commands in each Cube, meaning 65,536 Cubes. That is really fast. In terms of NVMe over Fabrics with existing Fibre Channel infrastructure, if the hardware supports it, it should be good. As the protocol improves, there should be end-to-end support for the NVMe protocol.

    We don't use this product for machine-learning, or AI, real-time analytics or other groundbreaking types of applications.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    SeniorMa64e6 - PeerSpot reviewer
    Senior Manager Computer Storage at a individual & family service with 501-1,000 employees
    Real User
    The initial setup was straightforward. It came in a box ready to go.
    Pros and Cons
    • "The initial setup was straightforward. It came in a box ready to go."
    • "I would like to see Synchronize Snap mode in the next release."

    What is our primary use case?

    The primary use case is as an application file server.

    How has it helped my organization?

    It is able to restore back several points during the day if there is a production issue.

    What is most valuable?

    • Flexible consumption
    • Being able to scale as we need to
    • Data production
    • SnapMirror

    What needs improvement?

    I would like to see Synchronize Snap mode in the next release.

    What do I think about the stability of the solution?

    Stability is good. We haven't had a severe outage in years.

    What do I think about the scalability of the solution?

    Scalability is very good, especially how it has matured over the past few years in cluster mode. We can now add nodes without disruptions.

    How are customer service and technical support?

    Technical support has generally improved, especially the tickets for Cloud IQ where you are able to go through and it intelligently tells you how it has changed over time. That's pretty nice.

    Which solution did I use previously and why did I switch?

    Performance: We outgrew the box. Or, the support was ending. It was one of those two scenarios.

    How was the initial setup?

    The initial setup was straightforward. It came in a box ready to go.

    What about the implementation team?

    We used a reseller for the deployment, Applied Computer Solutions out of LA, who was very good. We've been using them since 1997.

    What was our ROI?

    The data compression and deduplication have kept us from buying more disks these past three years.

    What other advice do I have?

    Try it out, get your hands on it, and see what it does.

    Every year, I am impressed with the product. It has gotten better over the years with cluster mode, but it is not 100 percent perfect. There are certain technical limitations with being able to use it for SAN, but it's improving.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user