it_user750618 - PeerSpot reviewer
Storage Administrator at a energy/utilities company with 1,001-5,000 employees
Vendor
Data analytics help to track down issues and lead to more rapid resolution of issues

What is most valuable?

The data analytics for helping track down issues.

How has it helped my organization?

It's quicker to fix issues.

What needs improvement?

They're moving away from the Java interface, but there are still some things that are only in the Java versus the web interface.

For how long have I used the solution?

About three years.

Buyer's Guide
NetApp OnCommand Insight
April 2024
Learn what your peers think about NetApp OnCommand Insight. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable product. No issues.

What do I think about the scalability of the solution?

I think there are issues with the Java Stack. Java seems to use a lot more memory than other solutions.

How are customer service and support?

I haven't used it.

What other advice do I have?

We're a water and electric company. I wouldn't say the product is uniquely valuable to our industry, but it is valuable.

It's moving in the right direction. I think there are some things that it still hasn't quite got but it's a very good product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
Real User
It simplified the administration of our storages and environment

What is most valuable?

The flexibility to use it.

How has it helped my organization?

It simplified the administration of our storages and environment.

What needs improvement?

The product is not easy to learn from the materials provided. We still have questions regarding it.

For how long have I used the solution?

I have been using it for about three years.

What was my experience with deployment of the solution?

I executed/deployed it the first time alone. When I need support, I ask for it.

What do I think about the stability of the solution?

The stability is very good. We have not had a problem yet.

What do I think about the scalability of the solution?

The scalability is good.

How is customer service and technical support?

The technical support is good. They solve the problems/issues that we have.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
NetApp OnCommand Insight
April 2024
Learn what your peers think about NetApp OnCommand Insight. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
it_user750666 - PeerSpot reviewer
Storage Engineer at a marketing services firm
Vendor
We are able to pull statistics off of the devices within our enterprise and correlate them to predict trends which are happening

What is most valuable?

Some of the most valuable ones are actually being able to pull statistics off of the devices within our enterprise and correlate them to predict trends which are happening. 

How has it helped my organization?

Biggest benefits are with analytics on devices and some of the applications. Case in point, Exchange and SQL, seeing how they are doing with trending, then as we are adding things, see how it is changing that trend.

In the government and military industries specifically, it is unique. It has helped a lot. It is a little misunderstood still, but what we are getting out of it and what we are providing to the leadership has been extremely valuable to them. 

What needs improvement?

We can't encompass everything into it yet. E.g., the plugins for the other vendors' products that we can't currently monitor.

For how long have I used the solution?

I have been using it for just over a year now.

What was my experience with deployment of the solution?

I came into it after it was already in place. However, it was being underutilized, so we started bringing in a few of the OCI experts to spin us up to speed on what it is capable of and how we could use it.

What do I think about the stability of the solution?

It is extremely stable. 

What do I think about the scalability of the solution?

For scalability, out of a 10, I would give it a nine. Mainly, this is because we have some other vendors' solutions, like Nutanix, where we do not have the plugins for them yet.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Staff Engineer at Trend Micro Inc.
Real User
Simplifies operations, helps us view every detail of our company's infrastructure

What is most valuable?

The product we use in our datacenter, and mostly I want to know about our datacenter's situation. In terms of the performance, before it was kind of is slow but now it is good. And the UI is good, after an upgrade, now it's a 7.3, I think.

How has it helped my organization?

Has made our operations simpler. Helped to know our datacenter, every detail. Helped to view our company infrastructure very well.

What needs improvement?

I don't know, the product is very good. Maybe lower the price.

For how long have I used the solution?

More than two years.

What do I think about the stability of the solution?

It's very stable, and high performance, I think that's a very a good product.

It maybe have crashed in some situations, but it was not very critical because they have very good HA function, and the auto support is very good. It may be because we should have upgraded but didn't.

How are customer service and technical support?

That's good support. The response time is very quick. They have good documentation. They also respond by telephone and contact us directly.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was very easy. No problems.

What other advice do I have?

We chose this solutions because of our datacenter. We usually monitor our datacenter and have to check and everything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750732 - PeerSpot reviewer
System Administrator at a tech vendor with 10,001+ employees
Vendor
Ease of use enables us to obtain strategic insights and plan ahead

What is most valuable?

The ease of use, because we don't have much time to learn all the new things.

How has it helped my organization?

The things we're able to derive, we're able to use that and figure out what the next steps would be that bring value to the company, or our organization. We get strategic insights and plan ahead.

What needs improvement?

Perhaps integration with other platforms; any other monitoring, other kinds of storage platforms.

What do I think about the stability of the solution?

It's OK so far. I don't think we push it to the limit of what it can do, so I think it's been pretty stable for us. It's been pretty good so far.

We haven't really found time to upgrade it, so we've been pretty happy with where we're at. I forget what version we're at. But so far it's been OK.

Like I said, we don't push it too much. We're using it for a few things and that's pretty much it.

What do I think about the scalability of the solution?

We don't look at it from that perspective. We don't have a lot of devices that we monitor. So we don't need it from that perspective.

How is customer service and technical support?

I think one colleague has used it once, maybe twice, that's it. I, personally, have not.

What other advice do I have?

When selecting a vendor to work with the most important criterion for us is how easy is it to work with them. Our group is very small. We really don't have time to do a lot of back and forth with the vendors. It's either they want to deal with us or they don't, period. If they want work with us, we go ahead. If not, then we move on.

I give it an eight out of 10 because, again, we're not pushing it as much as we probably could and should. I think if we got down to knowing the nitty-gritty of it, we'd probably like it a lot more. But like I said, we just don't have time to use it that much.

If I were to advise a colleague at a different company who is looking at OCI and other similar solutions, I would say know the functions or features you want to use. Outside of that, do what we did not do, really try to get to know the product and do a deep dive into it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user