Name: Microsoft Defender Vulnerability Management
Brand: Microsoft
Rating: 4.1 (18 reviews)

Oscar Abouchaaya

Partner / Consultant at Procomix

Oct 6, 2023

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The solution has helped prevent zero-day attacks and integrates well with other platforms

Pros and Cons

"The solution is up-to-date and helps prevent zero-day attacks."

"The general support could be improved."

What is our primary use case?

Microsoft Defender Vulnerability Management is a great tool to prevent and reduce attacks.

What is most valuable?

The solution is up-to-date and helps prevent zero-day attacks. It is also easy to use and well-integrated with the Microsoft stack and other platforms. The solution covers on-prem and on-cloud services.

What needs improvement?

The general support could be improved.

For how long have I used the solution?

I have been using Microsoft Defender Vulnerability Management for about two years. I'm using the latest version.

Buyer's Guide

Microsoft Defender Vulnerability Management

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What do I think about the stability of the solution?

The solution is stable, and I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten. We have around 15 customers using it.

How are customer service and support?

Microsoft's security team is excellent. However, the general customer support is not that good. They are very friendly but need to work on their experience, know-how, and response time.

Which solution did I use previously and why did I switch?

We have tried Trend Micro and Palo Alto CrowdStrike.

How was the initial setup?

The initial setup is straightforward. It needs some knowledge to be used well, which is why there are engineers to help put up scenarios.

What's my experience with pricing, setup cost, and licensing?

The solution comes with a license customers might already have. And in case they do need to pay, the cost is minimal. It is not expensive compared to other solutions and when considering Microsoft's bundle.

What other advice do I have?

I rate the solution's scalability a ten out of ten. We have around 15 customers using this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

reviewer2335722

Technical Support Lead at a computer software company with 5,001-10,000 employees

Jan 30, 2024

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Helps identify, prioritize, and manage threats and vulnerabilities

Pros and Cons

"The solution helps identify threats and vulnerabilities."

"The technical support takes too much time to resolve tickets."

What is our primary use case?

We use the solution, and we also suggest it to customers. It is used for vulnerability management and patch management. It can also be used for automatically deploying patches. It is used for threat detection and response.

What is most valuable?

The solution helps identify threats and vulnerabilities. It has some capabilities similar to SOAR. Our customers haven’t had any major complaints. It works well. It has helped us manage and prioritize vulnerabilities based on the severity of threats. The solution identifies the software and patches that are outdated. We get severity-based reports. Integrating the tool within our broader security ecosystem has been very helpful.