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Solution Consultant at BIM Group of Companies
Reseller
Top 5
Real-time threat detection, good behavioral analytics, and enhanced security
Pros and Cons
  • "The most valuable features of Microsoft Defender for Identity include real-time information for threat detection, its inclusion of behavioral analytics, and vulnerability management."
  • "The solution could improve how it handles on-premises Android-related attacks."

What is our primary use case?

We use Microsoft Defender for Identity to prevent user account-level attacks such as lateral move attacks and pass-the-hash attacks on our on-premises servers. We leverage its features to mitigate identity-related threats and monitor activities on Active Directory Domain Services and other servers.

How has it helped my organization?

Microsoft Defender for Identity has significantly improved our environment's security by preventing identity-related attacks. We don't face financial losses from security breaches because the product provides robust protection.

What is most valuable?

The most valuable features of Microsoft Defender for Identity include real-time information for threat detection, its inclusion of behavioral analytics, and vulnerability management. These features help prevent various attacks and monitor user account activities effectively.

What needs improvement?

The solution could improve how it handles on-premises Android-related attacks. Without Microsoft Defender, it can be challenging to check which accounts are compromised and to analyze activities on on-premises servers. Enhancing this capability would make it even more effective.

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Microsoft Defender for Identity
August 2025
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For how long have I used the solution?

I have been using Microsoft Defender for Identity for the past three years.

What do I think about the stability of the solution?

With three years of experience, I have never faced any issues or errors with Microsoft Defender for Identity. It is very stable and has performed exceptionally well in our environment.

What do I think about the scalability of the solution?

I would rate the scalability of Microsoft Defender for Identity as a ten because it is robust and suitable for various environments, including small, medium, and enterprise businesses.

How are customer service and support?

The technical support from Microsoft is excellent. I would rate it a ten because the support engineers are very knowledgeable and provide solutions promptly, ensuring that issues are resolved in a timely manner.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy, especially with Microsoft's continuous improvements in the reporting feature. It is user-friendly and efficient.

What's my experience with pricing, setup cost, and licensing?

The pricing of Microsoft Defender for Identity is affordable and competitive compared to other security products. The option to purchase specific features rather than a full license makes it convenient and cost-effective.

What other advice do I have?

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2539998 - PeerSpot reviewer
Software Engineer at a computer software company with 201-500 employees
Real User
Top 20
Uses machine learning to analyze data over longer periods and identify anomalies

What is most valuable?

Microsoft uses machine learning to analyze data over longer periods and identify anomalies. This approach is beneficial because it helps us understand user behavior over time rather than just focusing on immediate actions.

We handle alerts by investigating them using Defender Advanced Hunting, which provides more data to help us understand the issues. Additionally, we can use the incident page associated with the alert to access detailed information about the problem.

What needs improvement?

There are issues with the alerts in Microsoft Defender for identity-related intra-protection detection anomalies. The alerts are missing some data, which makes it difficult to determine the exact sign-in event associated with the alert. For instance, if we see a sign-in from a different country, we want to correlate this with the sign-in events recorded in our system and Microsoft. The alert in Defender does not provide the necessary details to match it directly with the corresponding sign-in event. To address this, we need to refer to Defender Protection events, where we can find the IP and sign-in ID associated with the event.

It would be beneficial if Microsoft developed the Microsoft Graph API for Advanced Hunting to facilitate more automation. Currently, the schema is not very well-defined, which limits automation possibilities. Additionally, improvements could be made to enhance queries, such as obtaining the full path of a process, which is available in EDR. Addressing these areas would significantly improve functionality and integration.

Occasionally, we've encountered issues with the API, such as when we cannot access the data and receive a 500 Internal Server Error. This has happened several times over the past few days.

For how long have I used the solution?


What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

How are customer service and support?

We experienced issues with Defender not responding about a year ago during a weekend. I’ve heard similar reports from other companies as well. Despite reaching out to Microsoft through forums and support tickets, it took a long time to get answers, and the response did not address the problem.

How would you rate customer service and support?

Neutral

What other advice do I have?

Microsoft Defender consolidates various functionalities on a single dashboard, including incidents, alerts, Advanced Hunting, and PC onboarding details. This integration is very helpful, allowing us to view all relevant information in one place. Previously, managing these tasks required navigating multiple pages, which was less efficient. The current setup streamlines the workflow and makes it easier to work with the platform.

It’s a good product. I appreciate having all the necessary services for my company in one place. Defender provides various security services, including Identity services, which is very valuable.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Identity Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Defender for Identity Report and get advice and tips from experienced pros sharing their opinions.