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Systems Architect at a manufacturing company with 10,001+ employees
Real User
Mar 18, 2021
Helps us design process models that can orchestrate a process from beginning to end, and implement complicated tasks quickly
Pros and Cons
  • "The comprehensiveness and depth of Integration Servers' connectors to packaged apps and custom apps is unlimited. They have a connector for everything. If they don't, you can build it yourself. Or oftentimes, if there is value for other customers as well, you can talk with webMethods about creating a new adapter for you."
  • "The scope of abilities for webMethods is pretty much unlimited."
  • "It would be nice if they had a change management system offering. We built our own deployer application because the one built into webMethods couldn't enforce change management rules. Integration into a change management system, along with the version control system, would be a good offering; it's something that they're lacking."
  • "Pricing is the number-one downfall. It's too expensive."

What is our primary use case?

We use it for everything. Three years or four years ago our company was bought. In our original company we used it for EDI, although that has pretty much gone away since the purchase. We do use it for EDI, but we use it for more free EAI, enterprise application integration. It allows us to have plant software talk to SAP. It allows us to interface with external parties through their MFT (managed file transfer) product called Active Transfer. We use it to connect all kinds of systems.

Also, in a company that's big, there are always acquisitions, and before the acquisition can be fully integrated there is always the challenge of getting data in and out of that acquisition. We use webMethods for that too, because we can either use internal network or external network.

It's hosted in Azure, on VMs.

How has it helped my organization?

Its adapters and connectors absolutely provide the fastest way to build an integration. An example of the effect of that speed of integration on our business is that when our company was acquired, the acquiring company didn't have webMethods and wasn't interested in it. We were able to build interfaces quickly and show that they didn't need constant babysitting. For example, you can build frameworks. We had built an error-handling framework that can notify people with meaningful error messages when they happen. It never crashes. It always tells people what happened. We were able to build solutions much faster than with the other tools.

Process orchestration is another benefit. Driving towards an event-driven architecture, and not a batch-oriented architecture—which introduces all kinds of time delays and doesn't give a true picture of the end-to-end process—we've used webMethods Designer to design process models that can orchestrate a process from beginning to end. For example, we can get data via SFTP, trigger an event in webMethods to process the data, and load it into a third-party data warehouse database such as Snowflake, which is a new up-and-comer. We can then trigger other processes to move that data and process it in Snowflake. We get responses back and, at the end, we can consume the processed data and send it to a different endpoint. All of that is orchestrated by webMethods. Process orchestration is a very strong point of the solution.

Modifying and troubleshooting are very easy. They have a nice debugging app interface. It's faster than anything else that we've ever used. For example, when we were acquired, we had to keep our legacy SAP system, which was still functioning for the legacy company, synchronized with the acquiring company's SAP system. This was a very complicated task and we were able to do it very quickly using webMethods Integration Server.

What is most valuable?

We use Active Transfer quite a bit. It's very convenient because it is integrated with Integration Server. That means you can deploy an event-driven architecture, based on SFTP, which most people can't pull off. Most of the time, with SFTP, there is file polling and it's not an event-driven architecture. But webMethods' solution allows you to plug into their integration server and have a totally end-to-end event-driven architecture.

The comprehensiveness and depth of Integration Servers' connectors to packaged apps and custom apps is unlimited. They have a connector for everything. If they don't, you can build it yourself. Or oftentimes, if there is value for other customers as well, you can talk with webMethods about creating a new adapter for you. That's particularly true of their cloud-based webMethods.io and their hybrid cloud solution. It's an on-prem plugin called CloudStreams. That allows you to connect your on-prem services with cloud-based things. The number-one example that everyone always gets is Salesforce.

That depth of comprehensiveness is similarly true for the solution’s connectors to SaaS apps, IoT devices, and legacy applications. That is the number-one strong point of webMethods. It can connect to anything. There are so many out-of-the-box connectors for SaaS things. There are JDBC adapters, SAP adapters. They have pretty much unlimited connectivity, or you can build it through their toolkits.

It provides a single hybrid-integration platform for all our needs.

What needs improvement?

Deploying is something we have found to be lacking with native webMethods tools, as is the ability to plug into a change management system, so we built our own deployment system. But again, we built it with webMethods' foundation tools and then interfaced with sub-version, version control, and our own home-built change management system. We used it to enforce that things can't go to prod unless they pass the QA stage and have had successful QA acceptance testing.

It would be nice if they had a change management system offering. We built our own deployer application because the one built into webMethods couldn't enforce change management rules. Integration into a change management system, along with the version control system, would be a good offering; it's something that they're lacking.

Buyer's Guide
IBM webMethods Hybrid Integration
June 2026
Learn what your peers think about IBM webMethods Hybrid Integration. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.

For how long have I used the solution?

I've been using webMethods Integration Server for 20 years.

What do I think about the stability of the solution?

Overall, it's very incredibly stable. I've never seen any other software platform that can run for so long without crashing. We've had servers run for over a year, and we have restarted them not because they were broken but because we were installing something. We've had servers run for over a year.

In terms of support for the solution’s adapters and connectors and long-term stability for your services or integrations, you build once and forget it. 

What do I think about the scalability of the solution?

Scalability is another strong point. It's very scalable. It's very easy to stand up parallel machines, and add them to a cluster. We have two machine clusters because another strong point is that we've built everything in high-availability. We have two of everything; everything is clustered. But if we all of a sudden acquired 50 more companies, and had all kinds of additional business, we would just stand up a couple of more servers in the cluster, they would inherit the same exact code, and it would be simple very simple to scale.

It's used for all our North America integrations. It runs the gamut of a little bit of EDI, a lot of EAI, and some MFT. Anything where one system needs to talk to another system, and trade data, we use WebMethods for that.

We are always building new things in it. There are always new projects. 

How are customer service and support?

We don't need a lot of vendor support. You get the platform and you get some people that know how to use it and you really don't need much support from the vendor. However, when we do need support, they do have a good support portal and we do get support from their personnel pretty quickly. Our experience with their support has been good, for the most part. Once in a while we get people who aren't quite as good. I would rate it at eight out of 10.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

When it comes to upgrades, 20 years ago, it was very hard. Ten years ago, it was hard. Today, it's fairly straightforward. They've gotten much better at their upgrades.

As for how long an upgrade takes, there are many factors involved. We had a struggle with our infrastructure team just getting us the vanilla boxes and Azure. Once you have your boxes in a network so that they can talk to each other, the installation of WebMethods is fairly simple. 

Then there comes the complexity of importing your old code into it. And the hardest task of all is testing everything to make sure it still works. But the upgrades are pretty simple, they have apps that help out with that, and they work pretty well.

The upgrade we're doing right now has four people involved. I am the architect, and the other roles are developer/testers.

Day-to-day maintenance is almost zero. If there is a need for some maintenance, we have two people, me and another, who take care of system maintenance. But really, it's stand-it-up-and-forget-it. You do have to do certain things. webMethods is not in charge of your user databases. So if they fill up with data, and you haven't built in something to automatically purge them every so often, that's on you, not on webMethods. But as long as you have built in these types of maintenance routines, and schedule them, everything is pretty trouble-free.

What was our ROI?

I wish our company measured ROI. We're slowly getting there. 

But webMethods Integration Server just saves time, especially development time. We can implement solutions that save repetitive user-time, often. Often, if a group comes to us and says, "Fred is spending two hours a day doing this stupid task where he's just uploading into a spreadsheet, and downloading here; can you help?" We can turn that type of thing around so fast, and eliminate Fred's two hours per day.

What's my experience with pricing, setup cost, and licensing?

Pricing is the number-one downfall. It's too expensive. They could make more money by dropping the price in half and getting more customers. It's the best product there is, but it's too expensive. It could be 10 out of 10 if they dropped the price. There are so many people who don't use it because it's so expensive.

Which other solutions did I evaluate?

It also provides application integration, data integration, business-to-business communications, APIs, and microservices. That range of features is very important because we can do anything with it. We tried Informatica, for example, which was portrayed as being an equal, and it wasn't. It can't do everything and then you have to go out to other products and combine them. webMethods can truly do everything within the webMethods environment. And you don't have to buy add-on products. In reality, a lot of the webMethods' plugins are add-on products that were acquired at some point. But they do pretty well when it comes to integrating their acquisitions into the main ecosystem.

The scope of abilities in Informatica is very limited. The scope of abilities for webMethods is pretty much unlimited.

We have also looked at SnapLogic, and again, it just doesn't have the breadth of abilities that webMethods does.

What other advice do I have?

The biggest lesson I've learned from using it is to never build a one-off. Always think "reusability." Everything in webMethods is reusable. Even if you think you will never use it again, and you build it hastily, without error-handling, you will get burned. Always build for reusability.

You should definitely build a couple of little reusable frameworks too. The first reusable framework I would build would be an error-handling framework. Once you build that, you add those service calls to every service you ever build. In that way, once things error, you always know. It knows how to send an email to the right people, it knows how to send a meaningful error message that someone can read and see what happened. Building a meaningful error-handling framework upfront will save you so much time when things break and people ask "How do we fix it?" It will also proactively let people know things errored out, instead of reactively. We also built a deployment framework. That's a little above and beyond. The webMethods' tools are not terrible in that regard, it just doesn't talk to a change management system.

Everything you build in webMethods is a microservice. It's been that way for 20 years. So even though the term wasn't coined back then, you can expose any service in webMethods to any other system you choose. Call it an API, call it a microservice, but it's all just built-in and it's already there.

They are focusing on their cloud offerings, as is everybody else, because everyone wants to go that way. Sometimes it's just for the sake of saying, "I have a cloud offering," but theirs seems to be pretty solid. Their cloud offering is webMethods.io. However, I haven't used that extensively. That'll be coming up this year. There is also a hybrid thing called CloudStreams and that is for on-prem webMethods, which is what we have, but it has canned connectors to SaaS solutions like Salesforce, whereas webMethods.io is entirely in the cloud. You would use that to connect one SaaS to another SaaS.

In terms of the solution's support for the latest standards making it possible to plug into modern tooling and third-party products, we've found no need. It's a pretty complete solution, unlike other solutions. And you really don't need to plug anything else into it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Enterprise Architect at PT Bank Mandiri (Persero) Tbk.
Real User
Jan 7, 2021
We developed several services in the cloud using a sandbox environment for our last hackathon
Pros and Cons
  • "Within the new version, webMethods API Gateway gives us an end-to-end lifecycle from the creation of the API up into the development, deployment, and promotion into production/live. The current end-to-end lifecycle of the API gives us enough authority and governance of the API. We know what are currently live services, what is in the testing stage of development, and what version that has been commissioned. So, the full life cycle itself gives us full authority and governance of the API."
  • "By selecting Software AG and using multiple products, this saved us about 72 percent, which has definitely given us more agility."
  • "With performance, there is room for improvement in regards to if we would like to put another extra layer of security on it, such as SSL. This is affecting their performance quite significantly. They need to improve the process of managing the SSL and other things inside their solutions, so there will not be quite such a significant impact to the performance."

What is our primary use case?

We have an open banking initiative in Indonesia. We are mandated by a regulator's bank in Indonesia to open up our services to other institutions, not only banks, but also financial technology (FinTech) companies and startups as well as eCommerce or other industries.
Thereby, they can consume banking services through an API, such as our funds transfers, mobile banking services, or a bill payment, like electricity, water bills, college, and so on, through an API to their applications. It is not obligatory that you need to download our mobile banking in order to do these transactions, but you can do the transaction using other applications, such as the FinTech or eCommerce application that the customer currently has. Those use cases, for the open banking readiness for Indonesia, utilize webMethods API Gateway and standardized services of API for fund transfer, debit credit transfer, bill payments, and opening up a savings account using online applications. Those are pretty much the use cases for webMethods API Gateway in order for us to connect it with FinTech startups, eCommerce, and other institutions who would like to consume banking transactions through Mandiri.

Since we are a very highly regulated industry, which is a bank in Indonesia, we are not allowed to host any financial transaction outside of the Indonesian region. So, the solution must be deployed on-premise inside of our data center.

Are you using multiple products from this vendor?

We are using multiple products to build the end state of our service-oriented architecture (SOA). This is all orchestrated as a big building house. Those SOAs have many capabilities inside of them on the integration side, such as webMethods Integration Server. (Read my webMethods Integration Server review here.) There is also webMethods API Gateway and Software AG Apama. Those modules inside of Software AG complement the building blocks of SOA.

We also use it to complement other products in the markets outside Software AG, such as Kafka as well as all event processing and streaming. This is in combination with the capabilities (and beyond) of what Software AG stacks can do.

I find the native integrations between Software AG products to be very useful from a plain vanilla standpoint. Though, when we implement native integrations, there needs to be slight customizations to fit them into our core legacy system, and that needs to be integrated with other systems. For plain vanilla capabilities, it is sufficient enough.

The native integrations between Software AG products also have good performance in terms of transactions per second (TPS). These are acceptable in terms of the volume and speediness of a transaction that we can produce as well as being combined with the efficiency of using the hardware, memory, and CPUs.

If you combine the commodity hardware and performance as well as the plain vanilla capabilities of internal products that Software AG has, then there is a good price per value.

It gives you a one-stop service for your integrations area. You can really rely on one vendor, then you don't have to worry about sustainability or support. This is all guaranteed by Software AG as a single stop service from them. Whereas, when you need to combine other vendors, then you need to monitor each of their solutions, sustainability, product roadmaps, etc. Then, this becomes your technology liabilities, which is something that we consider. From the integration, we are selecting a good strategic partnership with one vendor in order to maximize our productivity. Thus, we don't have to worry how we can monitor each respective vendor if we do a best of breed combination of many vendors, just to do an integration.

By selecting Software AG and using multiple products, this saved us about 72 percent, which has definitely given us more agility.

Because we were already accustomed with webMethods Integration Server way before the webMethods API Gateway, they were almost the same. We just converted our knowledge from the prior WSDL into RESTful JSON standard messages. Therefore, the learning curve was very smooth because the environment that the developers use was still the same: My webMethods Console. It uses the IDEs coming from that, saving us a lot of time with the learning curve on new technologies.

How has it helped my organization?

Within the new version, webMethods API Gateway gives us an end-to-end lifecycle from the creation of the API up into the development, deployment, and promotion into production/live. The current end-to-end lifecycle of the API gives us enough authority and governance of the API. We know what are currently live services, what is in the testing stage of development, and what version that has been commissioned. So, the full life cycle itself gives us full authority and governance of the API.

You can carefully select what services can be consumed by the outside and what services can only be consumed internally. Also, you can see what the fallback scenario is, if some services are customized and what is the impact analysis, e.g., what is the impact to other services that depends on certain services that we are currently automizing. These are very critical capabilities for API implementation in any organization. You do need to have good API governance for it, not only tools, but also all the procedurals. You will need all the standard operating procedures for starting a development of API up to deployment into production.

webMethods API Gateway provides an engagement platform for managing hackathons. Our last hackathon was in 2019. We developed several services in the cloud using a sandbox environment, so it does not connect with our real life production environment. We created some accumulated transaction behavior, so hackathon developers could connect it with our box services within the sandbox environments. It does provide good freedom to host competition in an isolated environment.

At Mandiri, we divided webMethods API Gateway into two layers, the external API gateway and the internal API gateway. The external API gateway is for Mandiri channels and our core partner channel for feedback, eCommerce, and other institutions. With their channel, they like to connect and consume services. webMethods API Gateway gives you a sense of security and quite adequate minimum security to secure services, e.g., DDoS attacks, man-in-the-middle attacks, and queries for SQL injection. These are already built inside of webMethods API Gateway. 

It has a good role definition and scope for its services. Expected channels can only access what type of services, and we can define those as per our contract with prospective partners. So, it boils down to the architecture: How do you like to architect the integration and partnering with other institutions? It depends on that. However, the system itself gives you that flexibility.

What is most valuable?

webMethods API Gateway gives us a set of rules and good security for securing outside work to connect with our services. It has good minimum security measurements built-in. However, webMethods API Gateway itself has very minimum API governance. You need to have a central site in place to have full-fledged governance, which is one of their modules.

The solution provides a fully customizable portal that has built-in testing and collaboration capabilities. Because it is similar with other well-known products in the market, the process doesn't have specific requirements. We do have a good adoption rate. We only have two weeks of learning and customizing the behavior to developers. By the third week, every developer can actually develop by themselves.

What needs improvement?

Previously, we had some difficulties with end-to-end lifecycle management of APIs because the product was not yet mature enough. Two years ago, it was not yet mature in terms of the capabilities, which were still separated and not yet consolidated. There were several modules of webMethods API Gateway which needed to be consolidated into one webMethods API Gateway. Previously, they had two separate modules for API management as well as others. 

One of the improvements that need to be added into future releases is the ability to support other third-party monitoring tools. I know that they already support Jenkins, but in Mandiri. We use Bamboo for the deployment as well as part of Jenkins. We also install other monitoring tools, such as AppDynamics, for collecting information on performance and the problems of API Gateway hosting services. 

With performance, there is room for improvement in regards to if we would like to put another extra layer of security on it, such as SSL. This is affecting their performance quite significantly. They need to improve the process of managing the SSL and other things inside their solutions, so there will not be quite such a significant impact to the performance.

With their API-Portal, you need to have flexibility when changing the layout and teams, giving more flexibility to rearrange and do some type of UX/UI that fits into your organization. The API-Portal that comes from Software AG has some of those limitations, with only certain parts that can be fully customized.

For how long have I used the solution?

We have used it for almost three years, since 2017.

What's my experience with pricing, setup cost, and licensing?

How do you get money from selling or offering your financial services to the other partners or institutions? It comes down to monetization. How do you monitor usage of certain particular protection or usage of services? I do see a lack of capabilities inside of the monetization area for them. They have a cloud infrastructure that is pay per use type of a thing. If you already use 1,000 transactions per se, then you can be charged and billed. I see room for improvement there for their side on that particular capability of the monetization.

Which other solutions did I evaluate?

We have evaluated other solutions, such as Apigee and MuleSoft, back in 2016. but since we already have Enterprise Service Bus that is using the integration server, which is collecting and managing all the integration services inside, we wanted to see the end-to-end picture of the service itself. It was very logical that you need to have end-to-end monitoring and trend deployment from the service deployment, up into exposing the external world using webMethods API Gateway. We see those advantages from using webMethods compared with other solutions, such as Apigee or MuleSoft, because of the continuation of the architecture. We would also like to expand those into our separating stacks.

What other advice do I have?

In every implementation of webMethods API Gateway, I strongly suggest that you need good API governance. webMethods has their API governance all built inside of your license. It is a continuation between the services using the webMethods Integration Server and webMethods API Gateway, exposing those services into the outside world. You need to have good governance for that.

I would rate this solution an eight (out of 10).

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
IBM webMethods Hybrid Integration
June 2026
Learn what your peers think about IBM webMethods Hybrid Integration. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.
Enterprise Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Nov 9, 2020
Enables a host of payment options for our customers and has automated a lot of our manual processes
Pros and Cons
  • "The solution has a very comprehensive and versatile set of connectors. I've been able to utilize it for multiple, different mechanisms. We do a lot of SaaS and we do have IoT devices and the solution is comprehensive in those areas."
  • "webMethods Integration Server provides a single hybrid integration platform for all our needs."
  • "The logging capability has room for improvement. That way, we could keep a history of all the transactions. It would be helpful to be able to get to that without having to build a standalone solution to do so."

What is our primary use case?

It interfaces between applications, as well as between the cloud and our existing on-prem applications.

We primarily utilize packaged applications; we don't really have a lot of custom applications. We do have a few custom interfaces, and some vendors may have created a custom interface on their own, but we present a standard integration, a standard enterprise service bus, to connect to.

How has it helped my organization?

We're able to secure our front-end website away from our back-end systems using Integration Server. It acts as a go-between. That way, whether we're requesting things from our website or our IBR or our IPT, we can have multiple interfaces. They're secured in their own ways, and they don't have direct access to our back-end databases.

We're a utility company and before we got this application we would actually send out people to the meters to read them. Sometimes they had handheld devices, but sometimes they had to walk up to the meters. When we switched to AMI meters, we leveraged the ability of the solution to talk to each of the meters on a daily basis, as well as to turn a meter on and off in real time.

Additionally, we use the same application to process payments. Before this solution, we primarily had walk-in centers and a lot of manual processes for receiving payments. Very few payments were done online or via eCheck. Now we can have a whole host of payment options, as well as enable different payment vendors to connect. It has automated a lot of our manual processes.

webMethods Integration Server provides a single hybrid integration platform for all our needs. It provides reusability. We don't have to worry about taking each and every point-to-point integration. Now we are hosting a true enterprise service bus, by having a set of APIs that can really be leveraged and reused by multiple vendors and multiple connectors.

Its adapters and connectors provide the fastest way for us to build an integration. We're able to turn things around pretty quickly. I'm sure there are other faster ways that other people have done, but this meets our needs. 

It's helped us to become more modern. It's allowed us to service our customers in the ways that they want. They can now use on-the-phone payments or website payments or whatever way they want to do it.

Internally, it provides a standard way for us to be able to interface with things. Now, we don't have to have unique ways to do so and much more code and numerous ideas on how to do things. We just end up having a standard.

It provides us with ease of modifying and redeploying integrations. We have been able to do that very successfully. It just makes it easier. We were able to put in an Agile framework, which means that as requirements come up and changes are made, we're able to schedule them on a regular basis. But we were doing that for the long-term before, as well.

Its support for the latest standards make it possible to plug in modern tooling. We've used that in several places, especially for IoT integrations. The result has been reduced costs and improved customer satisfaction.

What is most valuable?

The most valuable feature is its ability to quickly spin up connections between the real-time interfaces, as well as being able to regulate how much traffic moves back and forth between applications. This is important because one of the things that we utilize it for is payments from our customers. We can have multiple customers utilizing the same set of APIs and they can make real-time payments into our system, which is really useful. We don't have to worry about people making duplicate payments or providing incorrect information. And we get that information right away.

Also, the solution has a very comprehensive and versatile set of connectors. I've been able to utilize it for multiple, different mechanisms. We do a lot of SaaS and we do have IoT devices and the solution is comprehensive in those areas. There's a standard utility protocol for talking and several of the applications we have utilize that utility. It's a standard set of APIs, and Integration Server adapted to that right away. For our website we're utilizing standard Wisdom APIs and we were able to create that. The solution is very versatile with all its capabilities and is able to do what we need to do. We even use it for Salesforce.

It provides us application integration, data integration, business-to-business communications, and APIs. We haven't used it for microservices. That range of features is very important to us. It conducts our real-time payment applications, as well as our real-time integrations between our internal applications.

What needs improvement?

The logging capability has room for improvement. That way, we could keep a history of all the transactions. It would be helpful to be able to get to that without having to build a standalone solution to do so.

For how long have I used the solution?

I have used webMethods Integration Server for about 12 years.

What do I think about the stability of the solution?

We haven't had any issues. Everything has been working. We like the new version, the new upgrades. It seems they keep improving upon things. We've put in high-availability and fault tolerant solutions so we have had zero downtime due to the system itself.

What do I think about the scalability of the solution?

We haven't run into any limitations up until now. We utilize it for a lot of different things, but we haven't run into any speed issues or other problems.

We end up talking to our customers using the solution and we have over 250,000 customers. Our internal users don't really even notice it. They just see that everything is up and running and available in real time.

How are customer service and technical support?

We haven't run into an issue requiring technical support from their side. It's usually something that we have to adapt to or modify. It's usually something internal.

Which solution did I use previously and why did I switch?

We used eCheck. It was website-based for point to point integrations. We switched to Integration Server to improve speed to market and have a quicker way to turn things around. We also wanted to put in some newer interfaces that would talk to all of our customers.

How was the initial setup?

The initial setup was pretty straightforward. We were able to quickly utilize some templates, things that they already had, to get it up to speed.

We took our time. We developed and deployed our first product in eight months. Then, over the course of time, we were able to add more and more until we had a robust solution.

Our implementation strategy was to look at business needs to prioritize things.

In terms of maintenance, it only requires oversight, nothing too obtrusive. We've got one integration engineer dedicated to all of our integrations and we haven't had any issues yet.

What about the implementation team?

webMethods provided the name of a third-party and then we reached out to them and we got them onboard. The company's name was Kellton Tech and they did a very good job. They're still with us.

What was our ROI?

We were able to realize ROI fairly quickly because we were able to reduce a lot of the manual work and point-to-point integrations. If you think of truck costs and the amount of gas expense, we don't have to worry about those on a daily basis anymore. Those alone would justify it.

What's my experience with pricing, setup cost, and licensing?

It's a good deal for the money that we pay.

Which other solutions did I evaluate?

We went through evaluation criteria with three or four vendors and we found this one to be the best. The primary advantages of this solution were the supportability and ease of use. Also, the deployment time was reduced and development was more Java-based.

What other advice do I have?

Start with proofs of concept. Create a few good proofs of concept and get it up and running and you'll be able to escalate things. Make them achievable.

The biggest lesson I have learned from using the solution is that I should have envisioned it a little bit bigger. We had a lot of point-to-point solutions that we could have considered and I think we still have a lot more to go. Also, if the back-end is not available, we should build in some logic that says, "Okay, now that I'm not getting a valid response or any response, I should be able to quickly use a default or turn off some features." We're trying to redesign and re-engineer it for that to happen.

As an overall product and solution, it has met our needs.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Senior Integration Developer at ROP
Real User
Jul 31, 2020
User-friendly and it makes developing services quick and easy
Pros and Cons
  • "The tool is very powerful and user-friendly."
  • "My advice to anybody who is considering this product is that it is a very powerful tool that will empower the development of services."
  • "I would like to have a dashboard where I can see all of the communication between components and the configuration."
  • "This is an expensive product and we may replace it with something more reasonably priced."

What is our primary use case?

We are looking to use webMethods as part of our business process management solution. We have a mainframe and it facilitates connectivity with our database.

What is most valuable?

The designer is very helpful in developing services.

Interacting with and developing services is very fast. As long as the requirements are clear, developing service will take no longer than one or two working days.

The tool is very powerful and user-friendly. For example, I have a new team member and within one or two months, they are able to write and deploy services. Once you have a basic understanding of it, you can begin developing.

What needs improvement?

We would like to have a gateway server included, where we can control the number of requests.

There is an interface in webMethods for building a portal, but we are not using it because the price of the license is too high.

I would like to have a dashboard where I can see all of the communication between components and the configuration. As it is now, it is a lengthy search process. When a request comes in, sometimes you have to go to the administration page and then search the web after that. I need to be able to trace the flow from the port to the service to find the issue and there is no diagram to show me the parts. This is something that would be helpful.

For how long have I used the solution?

I have been working with WebMethods for more than seven years, since 2012.

What do I think about the stability of the solution?

We have no complaints about stability.

What do I think about the scalability of the solution?

Scalability has not been a problem for us.

How are customer service and technical support?

We have not needed to contact technical support.

What about the implementation team?

Our in-house team is responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and we may replace it with something more reasonably priced.

Which other solutions did I evaluate?

We are considering switching to WSO2 Enterprise Integrator because the pricing is better.

What other advice do I have?

My advice to anybody who is considering this product is that it is a very powerful tool that will empower the development of services. If there is a proper plan then it can be achieved within a short period of time. After a service has been developed and tested, it is moved to the staging environment. Once it is tested, we move it to production. Moving it will not take more than a few minutes.

It is definitely a product I recommend to people who have the money to pay for it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Director at Ecom Software Inc
Reseller
May 29, 2023
webMethods is a reliable solution but a bit expensive
Pros and Cons
  • "With webMethods, the creation of servers and the utilization of Trading Networks facilitate B2B integration. It resolves any related issues effectively."
  • "Perhaps in the area of Microservices, where I think Trading Networks could benefit from some improvements."

What is our primary use case?

Customers use it for B2B integration, such as exchanging EPI or EDR documents, as well as settlement documents.

How has it helped my organization?

With webMethods, the creation of servers and the utilization of Trading Networks facilitate B2B integration. It resolves any related issues effectively.

What needs improvement?

Perhaps in the area of Microservices, where I think Trading Networks could benefit from some improvements.

For how long have I used the solution?

We have experience in webMethods for 20 years. We have a lot of experience using Trading Networks for B2B integration. Our customers also use Trading Networks for B2B integration.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team has been good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is easy. Moreover, it is easy to maintain.

What was our ROI?

The feedback we receive indicates that the value they derive from webMethods surpasses the cost.

What's my experience with pricing, setup cost, and licensing?

Trading Networks is high priced and quite expensive.

What other advice do I have?

Our customers use this solution because it is well-known to them, so they choose Trading Networks when they require B2B integration.

I would definitely recommend using this solution. Overall, I would give this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1979073 - PeerSpot reviewer
Integration Developer at a computer software company with 51-200 employees
Real User
Feb 27, 2023
Helpful documentation, highly reliable, and responsive support
Pros and Cons
  • "The most valuable feature of the webMethods Integration Server is its reliability. It has a lot of great documentation from the service providers. Additionally, it is easy to use."
  • "This is a great solution and the vendor could improve the marketing of the solution to be able to reach more clients."

What is our primary use case?

I am using webMethods Integration Server for integrating services mainly, enterprise services bus (ESB). It is a platform for the integration of different systems.

The solution can be used in many industries and different IT systems, such as internal and external databases. We have many dedicated auditors for common projects.

What is most valuable?

The most valuable feature of the webMethods Integration Server is its reliability. It has a lot of great documentation from the service providers. Additionally, it is easy to use.

What needs improvement?

This is a great solution and the vendor could improve the marketing of the solution to be able to reach more clients.

For how long have I used the solution?

I have been using the webMethods Integration Server for approximately six years and I use it daily.

I use the latest version and sometimes older versions.

The solution can be deployed on the cloud or on-premise.

What do I think about the stability of the solution?

The stability of the webMethods Integration Server is good.

What do I think about the scalability of the solution?

webMethods Integration Server is a scalable solution. There are Microsoft Windows and Linux versions available.

We have more than 10 customers using this solution.

How are customer service and support?

I have used the support from webMethods Integration Server and they have been helpful. The support was able to find the solution to my problems with a fix.

How was the initial setup?

The installation of the webMethods Integration Server is straightforward.

The length of time it takes for the implementation depends on the architecture and how many instances we need to install for the client. However, it typically takes a couple of days.

The implementation process starts with downloading a load that connects to the software. A server takes on the needed components, such as an integration server or universal messaging. You need to follow the integration steps.

What about the implementation team?

We do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use the webMethods Integration Server.

What other advice do I have?

I would recommend this solution to others.

I rate webMethods Integration Server an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Abdelkader Si-YAKOUB - PeerSpot reviewer
Project Manager at Saneli-tech
Real User
Dec 8, 2022
It has strong API modules and portals, a straightforward setup, and is scalable and stable, but cost-wise, it's expensive
Pros and Cons
  • "What I found most valuable in webMethods Integration Server is that it's a strong ESB. It also has strong API modules and portals."
  • "As webMethods Integration Server is expensive, that's its area for improvement."

What is most valuable?

What I found most valuable in webMethods Integration Server is its strong ESB. It also has strong API modules and portals.

What needs improvement?

As webMethods Integration Server is expensive, that's its area for improvement.

For how long have I used the solution?

I've been using webMethods Integration Server for twenty years.

What do I think about the stability of the solution?

webMethods Integration Server is very stable as a product.

What do I think about the scalability of the solution?

webMethods Integration Server is a scalable product.

How are customer service and support?

I haven't contacted the technical support for webMethods Integration Server yet.

How was the initial setup?

The initial setup for webMethods Integration Server is straightforward. It's just a normal process, so on a scale of one to five, I'd give the setup a rating of four.

What's my experience with pricing, setup cost, and licensing?

webMethods Integration Server is expensive, and there's no fixed price on it because it has a point pricing model. You can negotiate, which makes it interesting.

What other advice do I have?

My company has a partnership with webMethods Integration Server.

My main advice to anyone looking to implement webMethods Integration Server is to figure out the governance target. You also want to aim for a good implementation, so you'll need to know your target.

My rating for webMethods Integration Server is seven out of ten because it could be more innovative and still needs more connectors or adapters.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Yeshwanth Rajendran - PeerSpot reviewer
Technical Expert at a financial services firm with 1,001-5,000 employees
Real User
Jul 2, 2022
Mature and well established but has a complex setup
Pros and Cons
  • "The stability is good."
  • "It's a well-settled, mature platform; the stability is good and it can scale."
  • "We'd like for them to open up to a more cloud-based solution that could offer more flexibility and maybe a better rules engine or more integration with rules engines."
  • "I'd warn potential users that, if you get into the ESB sort solution, once you get into it, coming out of it is very difficult."

What is our primary use case?

We have some common services, like REST-based services. We have applications, general social services, and application services. We'll use the solution as a utility to share across the applications selected.

What is most valuable?

When an organization is, for example, a bank, it can't use an open-source solution - even though open-source solutions are providing more current features. They need to go for a vendor-based solution like this product. 

It's a well-settled, mature platform.

The stability is good.

It can scale. 

What needs improvement?

We'd like for them to open up to a more cloud-based solution that could offer more flexibility and maybe a better rules engine or more integration with rules engines. The rules should also be more centralized. 

We'd like to see more documentation. We feel like we may be missing some things and would like some documentation to lay out the entire product better. We need better use cases. They don't offer many examples to showcase their product's capabilities. 

For how long have I used the solution?

I've used the solution for more than a decade. It's been 12 to 14 years at this point. 

What do I think about the stability of the solution?

The solution is very stable. They have the flow language. We've been using it since version 6.0 and we haven't had any major issues. It's pretty seamless. 

What do I think about the scalability of the solution?

For what we need, it scales quite well. We don't have to worry about having to scale too large as our organization, a bank, is not a very big bank. That said, scalability has never been a problem. 

It's a solution that is generally used by the IT department, not everyone in the company. Maybe between five and ten people use it in total. 

How are customer service and support?

We have to use technical support sometimes. We do, for example, during migrations. We incorporated a business process from webMethods. We are now changing the process in terms of where we were using the database to control the business processes. It is more or less now using the RED METHODs PPM. When changes need to happen we contact them and work with them. 

While they do help, the documentation could be better. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple and very straightforward. 

That said, open-source solutions are easier. However, we like to have a contractor come in and take care of everything.  

Everything to be set up must be done carefully and properly. Certain changes cannot be incorporated so easily. There might be certain dependencies across certain applications. We take a pretty careful approach every time we are migrating.

What about the implementation team?

We had a third-party assist us with the implementation. It makes everything very easy.

What's my experience with pricing, setup cost, and licensing?

I'm a user of the application. I don't directly handle the licensing. 

What other advice do I have?

I'd warn potential users that, if you get into the ESB sort solution, once you get into it,  coming out of it is very difficult. The dependencies are very high and you are running it in the middle of your architecture. It becomes something you have to budget for and allocate every year. 

I'd rate the solution a seven out of ten due to the complicated installation process. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1207530 - PeerSpot reviewer
Software Developer at a comms service provider with 10,001+ employees
Real User
Apr 10, 2022
Helpful support, minimal coding required, and highly scalable
Pros and Cons
  • "webMethods Integration Server is an easy-to-use solution and does not require a lot of coding."
  • "Based on the solution's usability and ease of use it is very good."

    What is most valuable?

    webMethods Integration Server is an easy-to-use solution and does not require a lot of coding.

    For how long have I used the solution?

    I have been using webMethods Integration Server for approximately three and a half years.

    What do I think about the stability of the solution?

    The stability of the webMethods Integration Server is good.

    What do I think about the scalability of the solution?

    I rate the scalability of webMethods Integration Server a nine out of ten.

    How are customer service and support?

    The technical support is very good. We were using the peer services and they were helpful at supporting every aspect of webMethods Integration Server and with ARIS.

    What's my experience with pricing, setup cost, and licensing?

    Most of my clients would like the price of the solution to be reduced.

    What other advice do I have?

    We would advise others to at least give webMethods Integration Server a try. Based on the solution's usability and ease of use it is very good. You don't have to do a lot of coding, it is close to an out-of-the-box functioning solution. It makes life easier.

    I rate webMethods Integration Server a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1767909 - PeerSpot reviewer
    Consultant at STCC
    Real User
    Jan 27, 2022
    Stable and scalable API gateway that allows for filtering of logs which has been very useful
    Pros and Cons
    • "In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature."
    • "This solution is flexible and can be used across a number of projects."
    • "The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution."

    What is most valuable?

    In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature.

    What needs improvement?

    The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution. 

    What do I think about the stability of the solution?

    This is a stable solution.

    What do I think about the scalability of the solution?

    This is a scalable solution. 

    How was the initial setup?

    The initial setup was straightforward and easy. 

    What's my experience with pricing, setup cost, and licensing?

     The pricing of this solution is reasonable. 

    What other advice do I have?

    This solution is flexible and can be used across a number of projects. I have used it for banking and retail. 

    I would rate this solution a nine out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free IBM webMethods Hybrid Integration Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free IBM webMethods Hybrid Integration Report and get advice and tips from experienced pros sharing their opinions.