We use it for the core banking business. We have Db2 for z/OS 2.4 on the IBM mainframe machine. It is on-premises of one of the big banks in Israel.
Consultant at a financial services firm with 1,001-5,000 employees
Very good in terms of robustness, scalability, availability, and performance
Pros and Cons
- "Its robustness, scalability, availability, and performance are valuable. All these are the major attributes of a relational database for supporting a very high-volume business, and Db2 is very good in all those areas and in all those attributes."
- "They should simplify the management of Db2 as a relational database system. There should be the simplification of management. This is probably one of the most important asks for being successful in the future."
What is our primary use case?
What is most valuable?
Its robustness, scalability, availability, and performance are valuable. All these are the major attributes of a relational database for supporting a very high-volume business, and Db2 is very good in all those areas and in all those attributes.
What needs improvement?
They should simplify the management of Db2 as a relational database system. There should be the simplification of management. This is probably one of the most important asks for being successful in the future.
They should add AI support for performance improvements for application and system performance and tuning management. AI is a very deep and complex product. There are thousands of parameters, and it is very hard to do it manually. So, I would suggest developing an AI system to do the monitoring, tuning, and performance improvements.
For how long have I used the solution?
I have been using this product for 40 years.
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What do I think about the stability of the solution?
It is very stable. There are organizations where Db2 has been working for more than a year and sometimes, for many years without going down. The operating system as well as Db2 work for a long time. There is no downtime at all.
What do I think about the scalability of the solution?
It is very scalable. There are about 250 application systems with even more different databases on the same server with data sharing.
How are customer service and support?
Their technical support is okay. It was better 10 years ago, but it is still okay.
How was the initial setup?
It must be done by a professional. It is not a simple task. Somebody with quite significant experience must do the initial setup. It is difficult.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would rate IBM Db2 Database an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior System Analyst at a tech services company with 501-1,000 employees
Almost maintenance-free and less expensive, but lacking in the area of development tools and resources
Pros and Cons
- "it is very stable and runs smoothly once it is deployed and it is almost maintenance-free."
- "The technical support team is not very good when compared to the efficiency of Oracle's support."
- "The application development requires a Java developer and not every company has these resources."
What is our primary use case?
The primary uses for this product have to do with the card management system for banks. We are working mostly in the financial sector and banking sector, so there are some card management systems there that we often work with. There are some databases for which we see value in using Db2, so we are working with this solution.
What is most valuable?
One of the things I like most about Db2 is that it is almost maintenance-free. I do not have to maintain it, unlike a modal database. I have been using modal databases for a long time and those are more sensitive. It is almost 15 years now that I have been using modal databases and it is almost tedious to use modal databases by comparison. I have been using the Db2 more recently and both database types are in use in my company. With a modal database, I have to check to see how or if the data is coming through. But in Db2, it is not as much of a headache. It is also easier to understand than modal database structures.
What needs improvement?
One thing that is a little bit difficult for me — other than when using Oracle — is creating database replication with Db2. It is not so easy. That feature could be improved.
Another thing is that if part of the environment in Db2 goes down, I have to restore all of it. That is something that is just in the environment for the Db2 relational database. The restoration is very difficult because every node has internal storage. If one node is corrupted all have to get restored.
If you compare Db2 to Oracle, both are enterprise-class. However, the development tools for Db2 are not as good. For example, if I want to develop an application in Db2, I have to use Java. That is not so easy because someone has to know the Java platform and a few other things to develop an application on Db2. But the difference is that if you choose to use Oracle there are some tools like Oracle Developers Suite that you can use to develop applications. It is very easy and very straightforward to develop an application in Oracle because of the development tools. It is harder when using Db2 by comparison.
There are some things that are not in Db2. I have to do more to develop an application. Some things are easy to do with Db2 development. Like if I have an application where there will be three or four tables. I can do that with Db2, or I have to do it with other Java development tools. That is the catch: for most of the people who know Java, this development is easy for them. But those who do not know Java can have a very hard time. In that sense, IBM should work on that aspect of their product to make it easy to develop applications. They can do this by providing users with a development suite. If they do that, then I think Db2 has the potential to grow more in our market.
For how long have I used the solution?
I have been using Db2 for almost eight years.
What do I think about the stability of the solution?
The stability of Db2 is good. It is very stable. Once we have the installation complete and the team is done with the job, there are some customers who go five years without having to do anything to Db2. It is very stable and runs smoothly for them the entire time.
What do I think about the scalability of the solution?
With scalability, I do not have as much experience as other teams in our group because I am on the sales end. I do not have experience on that side. Because we are a business partner of IBM, we all understand the use of Db2. In our company, the main focus is always on what the customer wants and what kind of applications they want to build. As we are working in the financial sector, they have DBS (Disclosure and Barring Service) and these requirements need to be fulfilled. What the customer wants ends up determining which database we suggest that they go for. In that sense, our market is mostly Oracle. But if they are trying to keep their budget concerns in check, then we will go for Db2, because it is less costly than Oracle.
How are customer service and technical support?
I find the technical support team is not so aggressive as Oracle. If I put in a request or a ticket it takes time for the team at IBM to reply. Almost always at that point, they are not replying with an answer. I have to do something to give them more information. They could be more efficient in the way that issues are handled. With Oracle, it will not take even half an hour and they take a readout and give you a solution. Oracle's support is very straightforward.
I think that IBM needs to do better in training its support service to improve response time and efficiency. They should have a better structure to their support request responses and better procedures to follow. Right now, these procedures are not in place.
Which solution did I use previously and why did I switch?
In my scenario, I have installed both Db2 and Oracle for different use cases. I have not personally found that much of a difference. But I think the difference between this Db2 is what the customer wants. Some want to work on Db2 and some want to work with Oracle.
One feature I like in Db2 is the self-maintenance feature. That maintenance feature or something like it is not found in Oracle. With Db2, it is safe to use self-maintenance with any data and that is the main feature in Db2 that I like.
How was the initial setup?
The initial setup for Db2 is really straightforward. Their deployment and integration are very easy and straightforward. The environment takes a maximum of 40 minutes for installation. I have done it by myself. The complete deployment is not so easy that it is a simple repetition to do the same way on every site, but two or three weeks will be all that you need for an enterprise installation.
What's my experience with pricing, setup cost, and licensing?
The pricing is done by our pricing team and the quotes are given to the client's finance team. So in that sense, I do not have direct experience with the pricing models. I can say that Db2 is less costly than Oracle because I am selling both and I am doing enterprise sales for both. When a customer gets a quote during the buying process, I can see the pricing. The pricing for Db2 is always less than Oracle.
What other advice do I have?
On a scale from one to ten (where one is the worst and ten is the best), I would rate IBM Db2 Database as a seven-out-of-ten.
Most of the time recommending Db2 is harder than recommending Oracle because of the situation in our country. Whenever I propose Db2 to a customer, the customer will ask what they need to have to develop applications on Db2. I have to say to them that they need to have a Java developer to work on that. If the customer already has some Oracle databases, this makes introducing Db2 even more difficult because they already have the resources for Oracle development. Suggesting Db2 is difficult in our country because most of the people already have Oracle now. So suggesting Db2 is difficult because development on Db2 is not as easy as Oracle and finding the resources to work with it is not as easy. The question we have to answer all the time is who will do the development if the customer does not have a Java developer resource already.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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IBM Db2 Database
December 2025
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Solution Director at a tech vendor with 10,001+ employees
Has good scalability, but technical support needs improvement
Pros and Cons
- "It is quite a stable solution."
- "They should develop its containerized version."
What is our primary use case?
We use the solution as a database for e-commerce applications.
What is most valuable?
The solution's most valuable feature is scalability.
What needs improvement?
The platform itself needs improvement. They should develop a containerized version of the solution. In addition, they should include dashboard features as well.
For how long have I used the solution?
We have been implementing the solution for customers since 2006.
What do I think about the stability of the solution?
It is quite a stable solution. I rate its stability as an eight.
What do I think about the scalability of the solution?
We have 34 technical users and over 50 end users for the solution. I rate its scalability as an eight.
How are customer service and support?
The solution's technical support team could respond faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Oracle in the past. In Comparison, IBM provides better performance and scalability features.
How was the initial setup?
The solution's initial setup process has medium complexity. It takes a few days to complete. I rate the process as a seven.
What other advice do I have?
I rate the solution as a seven.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Client Director at a computer software company with 501-1,000 employees
Helps us manage a data warehouse for customers and has great performance
Pros and Cons
- "The performance of the solution is valuable."
- "The initial setup could be improved."
What is our primary use case?
We use it to manage a data warehouse for customers. The data warehouse is focused on marketing, commercial and sales data.
What is most valuable?
The performance of the solution is valuable.
What needs improvement?
The initial setup could be improved.
For how long have I used the solution?
We have been using the solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and approximately 50 users in our organization are currently utilizing it.
How are customer service and support?
We have had a good experience with customer service and support. I rate customer service and support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not easy but can be completed with the assistance of the IBM technicians. It took us about four to five months to complete deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is charged annually. I rate it a ten out of ten.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the initial setup can be improved.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System engineer at a financial services firm with 10,001+ employees
Powerful performance, scalable, and responsive to our organizational goals
Pros and Cons
- "I have found the most valuable feature to be its availability."
- "I would like to see some artificial intelligence brought into the solution."
What is our primary use case?
We are a bank. The banking system uses IBM Db2 Database to save data in the database.
What is most valuable?
I have found the most valuable feature to be its availability. There is almost no downtime and the performance is very good.
What needs improvement?
I would like to see some artificial intelligence brought into the solution. Additionally, we need a way to gather some reporting information from the bank.
For how long have I used the solution?
I have been working with IBM Db2 Database for a year now.
What do I think about the stability of the solution?
There are no real issues with the overall stability of IBM Db2 Database.
What do I think about the scalability of the solution?
We do not have any problems with scalability. I would say give high marks for scalability.
How are customer service and support?
Technical support is excellent. I would like to see better documentation. We have to speak to a support representative when we can not find the documentation on an issue we are facing.
Which solution did I use previously and why did I switch?
From a performance perspective, I prefer SAP HANA for performance.
What other advice do I have?
I would recommend IBM Db2 Database as a ten on a scale of one to ten. It is very powerful and responsive.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Lead at a tech vendor with 10,001+ employees
Stable, scalable, and secure
Pros and Cons
- "The most valuable feature of the IBM Db2 Database is security."
- "The technical support can be faster."
What is our primary use case?
We use IBM Db2 Database to monitor the deadlock's thread pool status of a particular DB or the particular process or whatever the corresponding DB instance is. We do this for the customer's requirement.
What is most valuable?
The most valuable feature of the IBM Db2 Database is security.
For how long have I used the solution?
I have been using IBM Db2 Database for two years.
What do I think about the stability of the solution?
IBM Db2 Database is stable.
What do I think about the scalability of the solution?
I have found IBM Db2 Database scalable.
How are customer service and support?
The technical support can be faster.
Which solution did I use previously and why did I switch?
I have not used other solutions in this category other than IBM Db2 Database.
How was the initial setup?
The initial setup of the IBM Db2 Database is straightforward. The full implementation took approximately one month.
What about the implementation team?
We did the implementation of the IBM Db2 Database in-house.
What other advice do I have?
I would recommend this solution to others. If some planning is done and things are in place then the solution will work as expected.
I rate IBM Db2 Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Analyst at a tech services company with 501-1,000 employees
Self-maintaining and self-monitoring data management
Pros and Cons
- "Db2's best features are that it's self-maintaining and self-monitoring, which means I have to view and monitor the database far less often."
- "There are some issues with Db2's database file system not being readable. The storage could also be increased, and the monitoring could be improved."
What is our primary use case?
Db2 is mainly used for Core Banking Systems, credit card systems, and production systems for CBS collecting.
What is most valuable?
Db2's best features are that it's self-maintaining and self-monitoring, which means I have to view and monitor the database far less often.
What needs improvement?
There are some issues with Db2's database file system not being readable. The storage could also be increased, and the monitoring could be improved.
For how long have I used the solution?
I've been using IMB Db2 Database for nine years.
What do I think about the stability of the solution?
There were a few hiccups directly after installation, but Db2 has been very stable since then.
What do I think about the scalability of the solution?
Db2's scalability is very good, especially when used in the IBM power system.
How was the initial setup?
The initial setup was very straightforward.
What other advice do I have?
I would rate Db2 Database eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software architect at a transportation company with 501-1,000 employees
Simple, stable, and reliable solution with excellent technical support
Pros and Cons
- "The most valuable features are the simplicity of the database and the access to Db2 and Db2 information."
- "IBM's products tend to be quite costly, especially given the availability of free, open-source alternatives."
What is our primary use case?
My main use of Db2 is as an additional data source for integration or a source for integration adapters.
What is most valuable?
The most valuable features are the simplicity of the database and the access to Db2 and Db2 information.
For how long have I used the solution?
I've been working with this solution for twenty years.
What do I think about the stability of the solution?
Db2 is stable and reliable.
How are customer service and support?
IBM's technical support is good, it's an excellent reason to purchase Db2.
How was the initial setup?
The initial setup was quick and easy.
What's my experience with pricing, setup cost, and licensing?
IBM's products tend to be quite costly, especially given the availability of free, open-source alternatives.
What other advice do I have?
I would rate Db2 eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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It is a very useful relational database in banking backend system.