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IBM API Connect Room for Improvement

VV
Consulting architect at a tech services company with 501-1,000 employees

One thing about API Connect that could be improved is the security schemes. There are so many security schemes, and from a product perspective, IBM could improve the user experience of the configuration security scheme. It does what it is supposed to do, but it could be easier to configure. The junior developers sometimes find it a bit confusing to configure even though they understand the concept.

And another thing is that I don't know the security policies that we have. For instance, we have a service account, which is needed to connect to some other services. So in those cases, I find it a bit hard to tweak things in the API gateway. And one could argue that it is not the right thing to do with the API gateway. It has a different place to be, which could be why they haven't put it there. But sometimes, you have to tweak around that, and I find it a little bit hard to do that. So if they could accommodate that in there, it would be better for some people.

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KH
Manager Integration Platform Engineering at a insurance company with 10,001+ employees

We've had some issues upgrading to the latest version of the solution.

The documentation could be improved. When we download a fix that was expected to be seamless to install, it wasn't. In the past, it was easy just to go to any product and download the documentation. If you had the license, you download the product, install it, look at the documentation. Only for specific cases would you have to reach out to support. Now it is like we know that, for these products, we're going to have to call or engage at some point with support. It's painful right now. It's not a smooth installation.

A hybrid cloud enablement would be very useful. We tried to stand up a gateway in IKS and we were told by support that that was not possible. Yet, the technical people, the designers of the solution, started saying, no, you can actually do it. However, they never said is supported, so I was never sure where the solution stands on hybrid clouds. 

The answers that sometimes are provided are not very comforting. If it isn't a full commitment it isn't going to work.

They need to make it a product that can be downloadable and installable and workable without having to engage with them directly.

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CEO at Lopworks Limited

There is room for improvement in the reporting and monetization. With monetization, I want to be able to provide my own pricing and platform.

I would like them to add hooks into the API. E.g., it should be able to check credit, then limit access to people who don't have credit anymore.

They need to have more training for people. 

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Learn what your peers think about IBM API Connect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.
SM
Integration Architect at a tech services company with 201-500 employees

IBM API Connect could be improved with better monetization and customization capabilities. I work for a Saudi Arabian client and we use Stripe as our payment gateway, but Stripe doesn't have a gateway in Saudi. This means that our monetization capabilities are limited. 

We are also not happy with the portal experience. The API developer portal isn't attractive. We want something eye-catching, but this isn't easy to do because the customization possibilities are so limited. 

Our main pain points are in these two areas: creating a better developer portal and improving stability in terms of synchronization and monetization. 

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AR
Lead Architect at a insurance company with 10,001+ employees

Improvements depend on your perspective and what you need the API to do. I think it has room for improvement because, for example, there's nothing to show that other teams might be dumping the same thing and you have no way of knowing if it's redundant. I feel that sometimes different versions of the same thing are put in there. Although there may be slight differences like including some extra fields, at the end of the day, you're almost dumping the same API again into API Connect. At some point the product should be able to tell you that there is already a similar API there and whether you're dumping an API that's almost identical to what is there.

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Middleware Solution Architect at a tech services company with 51-200 employees

I would like to see support for non-Java based services. We struggle a bit to be able to deploy and connect our .NET services because of things like data types. We had to map a couple of things. For one solution provider, we had to move them to .NET Core before we could use it properly. I would like to see more agnostic tool service platforms rather than moving it more towards Java or open source.

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Vice President at a comms service provider with 10,001+ employees

There are certain areas that need improvement. The first one is the design time setup. It has a lot of customizable fields, but we need certain standard fields to be added, such as what all of the consuming systems are. This needs to be very clearly articulated during the design time.

The second, which was a very big issue for me for adoption, is that they don't give any out-of-the-box solutions for knowing how many users have logged on during the design time and who has access to the portal for how much time. There is no capability right now to tell me the usage details and user rights.

As for additional features, design time user analytics would be great to have in the next release.

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OG
Consultant at a financial services firm with 10,001+ employees

The documentation needs to be a bit better. It's very sequential, however, I don't understand what options to choose for certain tasks. I need to read all of the documentation to find what I need. It's easier to look at recommendations or to watch Youtube videos that show specific examples. 

There needs to be more in the toolkit to complement the product. We could have more features, for example, for queries to the platform. 

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HG
Associate Director, Cloud Architect at a computer software company with 5,001-10,000 employees

The solution would be better if it had cloud functionalities.

It would be very helpful if it supported Azure and/or AWS marketplaces. Right now, if I want to set up something in Azure, I need to set up a VM from scratch instead of just being able to have it be supported and integrated.

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DR
Team Manager at a tech services company with 51-200 employees

One place that I think the product could improve is that it could be lighter on computing resources and cheaper. We did not expect to have to add additional services for data processing.  

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AA
Senior Technological Architect at Banco de Chile

The product can be improved in the following  areas:

1.  The monetization because it doesn't include an online method to pay through a web system or with a credit card, where the analytics can be calculated.

2.  The integration of an API gateway that implements the sidecar pattern, which can be deployed in cloud applications, and expose the microservices directly in each pod, this  can be more decentralized components.

All of these areas can be improved. 

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DB
CTO & Application Infrastructure Manager at a financial services firm with 1,001-5,000 employees

The automation and the simplicity could be improved.

They could also have more frequent additions.

I would like to see the simplicity improved to make it very easy to deploy and to make it very easy for the regular developer, not an API special developer.

I would like the developers to be able to develop APIs and to make them more accessible.

I would also like to have a DevOps built-in process that is very fast and easy.

The monitoring suite should be ready-made and not have to tailor-make my home.

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JS
IT Architect at a financial services firm with 10,001+ employees

The installation process could use improvement. I hope that in the next release, the installation process is easier. 

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Doctoral Researcher at NCCU

They seem to have left out a feature for microservices and also a certification module for OIDC. So it would be a good idea for the authentication module to have OIDC certification.

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ZA
Core Banking Business Analyst Manager at a financial services firm with 1,001-5,000 employees

The developmental process is not quite user-friendly.

IBM should improve the customization of the API Connect.

The price could be reduced, it's expensive.

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EY
SOA & BP Technical Manager at a tech services company with 1,001-5,000 employees

The initial setup and installation could be easier. The price could also be better. I would like to see monetization of support, a monetization billing engine, and monetization within the product in the next release.

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NM
Technology Consultant at a financial services firm with 10,001+ employees

Debugging could be improved, the solution doesn't really give a lot of debugging, and I'd also like to see an improvement in the analysis. 

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Assistant Manager at a tech services company with 1,001-5,000 employees

Extracting the data could be improved.

My team members sometimes find it difficult to get something out of this solution.

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CO
Enerprise Architect and Chief Architect - Security and Cloud at a consultancy with 11-50 employees

In terms of what needs improvement, some of the product documentation could be better.

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DevOps Engineer at Integrity

It should be cheaper.

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Director of Development and Innovation - CTO at Cofares

It would be helpful to have access monitoring.

The initial setup is complex.

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MG
Software Engineer at a tech services company with 201-500 employees

The solution could improve security and performance.

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Learn what your peers think about IBM API Connect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.