Huntress Reviews

We utilize Huntress for endpoint protection across the accounts we manage. When requiring endpoint detection and response capabilities, we leverage Huntress for that functionality as well.

Instead of relying solely on basic antivirus software, we implemented Huntress to elevate our security posture. This empowered us not only to proactively track down threats but also to collaborate with experts in identifying and remediating them.

Huntress is extremely easy to use.

Huntress is a great solution for the SMB market.

By minimizing the time we spend identifying risks, Huntress helps us reduce the overall risk landscape for our clients. They are also great partners to work with, and we saw the benefits almost immediately.

Huntress's 24/7 managed service significantly improved our overall workflow and empowered our employees to focus on tasks aligned with their skill sets. This has enabled them to develop their expertise and take on greater responsibilities.

The ability to automatically remediate the low severity threats is great.

Huntress has improved our overall security posture. We were able to start improving our security within the first three months of deployment.

While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial.

The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications. Additionally, it would be valuable to have the ability to automatically lock down applications identified as potential threats.

I have been using Huntress for five years.

Huntress has been reliable with no stability issues.

Huntress is a scalable solution.

The technical support is knowledgeable and helpful.

Positive

Previously, we used Kaspersky for our security needs. However, by combining Huntress with SentinelOne, we were able to successfully transition away from it.

The initial deployment is straightforward. The deployment took 30 days and required two people to complete.

The implementation was completed in-house.

We have seen a 20 to 30 percent return on investment.

The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model.

I rate Huntress a nine out of ten.

Organizations are comfortable taking on certain calculated risks. However, I believe we need to employ specific types of staff to align our service delivery with our resource allocation. The Huntress platform has facilitated this crucial realignment.

The tool itself does not require maintenance but there is ongoing management.

Users should ensure they have an accurate inventory of the assets they need to protect, the chosen protection methods, and any additional relevant details. Assigning one or two dedicated individuals as "Champions" of the tool will help them fully leverage its benefits.

We use their EDR platform and their MDR platform. By implementing Huntress, we wanted to add another layer of security to our workstations across all of our clients.

Threat protection on the endpoints and great customer support are some of the benefits. There is a great vendor relationship. We could see its benefits pretty immediately. They work well with you. They are very attentive, and they make sure that their partners get whatever support they need.

It has reduced the triage time. When they do find an alert or an issue, many times, they post an accurate resolution, so my technicians do not have to investigate to determine a resolution. It is already outlined for them.

Huntress has the ability to automatically remediate low-severity threats. We use this feature in some cases and not in all cases. It works well when we have used it. It has impacted our workload and security. The faster you can fix the security issue, the better off you are.

Using Huntress has helped reduce the need for expensive security tools or to hire expensive security analysts. It is important. It is hard to maintain a security staff.

We are much more secure today than before starting to use Huntress.

It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.

Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers.

We started with them at least four years ago.

I have not seen any stability-related issues so far.

It is very scalable.

They are very good. They are very fast to respond, especially in emergencies. They have great support. I would rate them a 10 out of 10.

Positive

We were using Bitdefender. We switched because Huntress was more comprehensive and had 24/7 SOC.

We use their cloud portal, and we deploy from there. I was involved in the initial vetting of the product and the vendor, but I was not involved in doing the installation.

In terms of maintenance, when updates need to be pushed out, we make sure that they are pushed out. They normally get installed automatically. We have a tech person who daily makes sure that everything is okay in the portal. There is no real maintenance. There is nothing that we would not do for any other vendor.

After deploying Huntress, we could immediately see improvements in our organization's security.

It works well for an MSP.

We evaluated Blackpoint Cyber and SentinelOne. We chose Huntress just because of what they offered. Blackpoint Cyber and SentinelOne are great products. It was a hard decision between the three, but we chose Huntress.

Those evaluating this solution can research it online. They can ask their peers or just contact Huntress. They will guide them through the whole process.

I would rate Huntress a 10 out of 10.

We use Huntress with other antivirus solutions like Microsoft Defender to ascertain the issues that happen at the endpoints which antivirus solutions may not always pick up.

We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues.

The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm.

I have been using the product for a year.

The tool is stable. We haven’t had any issues with respect to stability.

The tool is scalable. Our company has seven users for the solution.

We have received quick responses from tech support.

The solution is managed on the cloud, and the software is installed directly onto the endpoint. The tool’s deployment is easy. You can download, install and run the solution. It is as simple as that. The tool also has deployment scripts in case you need them. The installation is pretty quick and you don’t need many resources to accomplish it. If you are planning a large deployment, then you can get scripts for the management tool.

I think there is ROI with the use of the solution. It doesn't take very long to get train someone to use the solution. Therefore, you can save on training costs. It has also stopped quite a few issues that could have turned worse.

The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender.

I would rate the solution an eight out of ten. The solution is extremely easy to use compared to other products. There are many other products with cumbersome portals that are difficult to use. It can be very difficult to teach new engineers how to use those platforms well.

I deploy Huntress to my mid-tier clients to leverage 24/7, 365 threat-hunting capabilities.

Huntress monitors for anomalous behaviors and detections that would otherwise be perceived as just noise and filters through that noise to pull out the important bits. It then alerts me with the remediation steps needed to fix those problems and offers to automatically deploy those fixes if I wish. This enables me to manage and monitor way more endpoints than I would normally be able to.

Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC. They investigate anything they don't know about, and I've had things that look like benign detections returned to me as serious threats with advice on how to fix them.

Some of Huntress' reporting could be improved. Specifically, when we get a notification that something has been investigated and found benign, we don't get any information about which devices the issue was on. It's not until we get an actual action plan for a threat above a certain threshold or representing a certain compromise that we know exactly what device is involved. In the next release, Huntress should include better integration with AV or endpoint detection and other response solutions than Windows Defender.

I've been using Huntress for close to a year.

I would give Huntress a rating of nine out of ten. The only thing that rivals it is SentinelOne Complete when it's managed and monitored by a security operations center like the offering by OverWatch.