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reviewer1868079 - PeerSpot reviewer
Head of Product - Networks at a tech vendor with 201-500 employees
MSP
Good visual reports, easy to set up, and can expand as needed
Pros and Cons
  • "The customer likes it for the graphs, the dynamics and the reporting functionality it offers."
  • "If you are a very small company or a person on your own, it's harder to get any response from technical support."

What is our primary use case?

We use Fortinet extensively in our business. We sell many services, so we're not an end customer. I'm a managed service supplier.

This product is primarily used for end customers to be able to control their FortiGate in a simpler manner without accessing other features they're not buying yet.

What is most valuable?

The customer likes it for the graphs, the dynamics, and the reporting functionality it offers.

It is easy to set up.

The solution can scale well. 

What needs improvement?

A lot of things could be improved. 

For example, right now, it's going through an iteration of change. The most recent version, which needed a whole new rebuild, is much more improved. Version seven and above is much more improved and much more stable from our testing. However, they could continue to refine it. 

If you are a very small company or a person on your own, it's harder to get any response from technical support. 

For how long have I used the solution?

The business has been dealing with Fortinet for about eight years. 

Buyer's Guide
Fortinet FortiPortal
April 2025
Learn what your peers think about Fortinet FortiPortal. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.

What do I think about the stability of the solution?

In the past, stability was an issue. It seems to be better with the latest release. 

What do I think about the scalability of the solution?

The scalability has been good so far. 

How are customer service and support?

I haven't dealt with technical support myself. That said, it depends on what level of MSP you are in the first place. Fortinet support is amazing at times, yet also, if you're a very small customer, the support can be quite troublesome.

Which solution did I use previously and why did I switch?

The last few versions were pretty unstable. However, they seemed to have fixed it in the latest iteration. 

How was the initial setup?

Once it's in place, it's relatively easy to set up and offer to our end clients. It's all pretty straightforward. 

What about the implementation team?

As an MSP, we can assist our clients with the initial setup.

What's my experience with pricing, setup cost, and licensing?

It's probably expensive on its own as you can do most things for yourself if you wanted to. However, it's in a nice environment, and the customers are happy to pay the premium for it as it makes things easy.

The costs vary according to the customer and the environment. 

What other advice do I have?

We use Fortinet quite a lot in our business. We use most of the Fortinet range in our business. We're an MSP.

We tend to work with all deployment models, including the cloud and on-premises. We use the most recent version of the product. 

I'd rate the solution eight out of ten. Our previous experience was poor; however, they've recently made some great improvements, and I only see it getting better. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jalles  Lisboa - PeerSpot reviewer
Pre-Sales Analyst at ALTI Tecnologia
Real User
Top 10
Helps with RDP connection with good controller facility
Pros and Cons
  • "I like the tool's controller facility."
  • "The solution is more expensive than other products."

What is our primary use case?

We use the solution for RDP connection. 

What is most valuable?

I like the tool's controller facility. 

What needs improvement?

The solution is more expensive than other products. 

What do I think about the stability of the solution?

Fortinet FortiPortal is very stable. 

How was the initial setup?

The tool's setup is easy but more complex than FortiGate's installation. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiPortal is not expensive. 

What other advice do I have?

I would rate Fortinet FortiPortal a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiPortal
April 2025
Learn what your peers think about Fortinet FortiPortal. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
General Manager at Megpoint
Reseller
Simple installation, good customer service, and priced well
Pros and Cons
  • "The documentation has been satisfactory."
  • "Fortinet FortiPortal could improve by providing a learning portal and better security."

What is our primary use case?

We use Fortinet FortiPortal security management.

What is most valuable?

The documentation has been satisfactory. 

What needs improvement?

Fortinet FortiPortal could improve by providing a learning portal and better security.

For how long have I used the solution?

I have used Fortinet FortiPortal for approximately three years.

What do I think about the stability of the solution?

The stability could improve in the solution.

How are customer service and technical support?

The technical support has been good.

How was the initial setup?

The installation was straightforward, it took approximately two days.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

I rate Fortinet FortiPortal an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Engineer at daira seggana
Real User
Useful application control features, but remote access capability is needed
Pros and Cons
  • "The most valuable feature of this solution is application control."
  • "Fingerprint access security would improve this solution."

What is most valuable?

The most valuable feature of this solution is application control.

What needs improvement?

I would like to see the capability of remote access included in the next release of this solution.

Fingerprint access security would improve this solution.

For how long have I used the solution?

I have been using this solution for three months.

How was the initial setup?

The initial setup of this solution is complex.

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the pricing for this solution.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user