erwin Data Intelligence by Quest Premier Support - Biggest Value
Do you use the vendor’s Premier Support? If yes, is there one thing that stands out as the biggest value of having Premier Support? If yes, please provide details.
We purchased premium support, which is crucial because we have a lot of customers who require a quick response.
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reviewer2230059
Project Coordinator at a computer software company with 201-500 employees
The biggest value of Premier Support is that you are able to verbalize feedback and get input on defects and the fact that you have an open forum. You can communicate with people face to face and collaborate. You can discuss an issue, provide input, and get it resolved.
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