PeerSpot user
System Engineer at a mining and metals company with 10,001+ employees
Real User
We used it to create a plan to support the company headquarters building with a high-density environment.

What is most valuable?

When you have a new site to plan, with ESS you can easily create a good plan to begin to understand the solution and the challenges. This way, you can create a Bill of Materials to buy what will work for your business requirements.

How has it helped my organization?

With ESS, we were able to understand what will be necessary to create a plan to support the company headquarters building with more than 2000 people in a high-density environment.

What needs improvement?

Today, ESS doesn't support mixed outdoor-indoor environments. We have port and railroad environments that can't be created and exported to the WiFi management solution because ESS can´t support it.

In the ESS, we don't have an easy way to select access points and then select an external antenna for it. This is a very common situation when you are testing what could be the best solution for an environment.

Anther important point is that Ekahau Mobile doesn't have GPS support. We can't do outdoor site surveys as easily as we can in the ESS.

For how long have I used the solution?

I have worked with Ekahau since I was a Nortel Network Pre-sales Engineer, that is, more than 10 years.

Buyer's Guide
Ekahau Site Survey
April 2024
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What was my experience with deployment of the solution?

I have not encountered any deployment issues.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

For some operations, such as report generation, it requires a lot memory (more than 16GB RAM).

How are customer service and support?

Customer Service:

Customer service provides fast answers.

Technical Support:

Sometimes, it takes technical support time to understand a new feature request.

Which solution did I use previously and why did I switch?

We previously we worked on a project with AirMagnet Survey. This tool was provided by the company that was supporting us on the project.

How was the initial setup?

Initial setup was easy but only with the training course it was possible to get all of the tool's potential.

What about the implementation team?

Implementation was done by an in-house team.

What was our ROI?

The ROI was quick because we can save money doing it ourselves and we could develop internal knowledge.

What's my experience with pricing, setup cost, and licensing?

This is a professional solution that can be very useful for planning and troubleshooting, but it is not cheap. It can make sense when you are a WiFi Engineering Company or you have médium-large WiFi environments.

For small environments, I recommend Ekahau Mobile.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Claudio Rosa - PeerSpot reviewer
Claudio RosaSystem Engineer at a mining and metals company with 10,001+ employees
Real User

Sorry I didn´t see your post. The minimum amout of RAM recommended is 16 GB. I have a HP laptop with 32 GB and when I have to run a multi-floor design, in the Report Generation, the ESS use to spend 20 GB RAM.

With 8GB will run but probably you will suffer waiting to finish simple operations.

Regards,

Claudio

See all 2 comments
Network Specialist at a manufacturing company with 201-500 employees
Real User
Top 20
Reliable survey application, but it could be integrated with more operating systems
Pros and Cons
  • "It is a stable solution."
  • "Its migration and visualization features need improvement."

What is our primary use case?

I use the solution for conducting surveys of large-scale businesses and healthcare institutes.

What is most valuable?

The solution is a reliable survey application.

What needs improvement?

Presently, we can only integrate the solution with Mac OS. It has been costly for us and affects the decision process too. They should provide integration with Windows as well.

For how long have I used the solution?

I have been using the solution for two and a half years.

What do I think about the stability of the solution?

It is a very stable solution.

How are customer service and support?

The solution's support team works well.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup was straightforward. It took 30 minutes for the process to complete.

What about the implementation team?

We took help from a third-party vendor to implement the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is less costly than iBwave. You need to buy a separate license per user. The additional costs are based on the use cases.

What other advice do I have?

I advise others to learn about the different functions of wired and wireless versions of the solution. Also, it would help if they installed the solution on an iPad Pro with a LiDAR scanner for autopilot feature to run smoothly.

I rate the solution as a seven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ekahau Site Survey
April 2024
Learn what your peers think about Ekahau Site Survey. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Business IT Manager at PiSA
Real User
Reasonable capacity features, works well for our purposes
Pros and Cons
  • "We are satisfied with the way this product is working."
  • "The support is an area in need of improvement."

What is our primary use case?

This product is used to conduct Wi-Fi site surveys.

What is most valuable?

We are satisfied with the way this product is working.

What needs improvement?

The support is an area in need of improvement.

In the next release, I would like to see a legend that shows the capacities.

What do I think about the stability of the solution?

We have had a couple of issues in the past 12 months, but they have been resolved and at this time, it seems okay.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Coordinator at Konnet Solutions
Real User
Easy setup, stable, and scalable
Pros and Cons
  • "The solution is user-friendly and it provides a good output that can be measured, and I can describe and pinpoint any inaccuracy shortfalls."
  • "The report generation has room for improvement and is missing small details."

What is our primary use case?

We use the solution for Wi-Fi validation, signal analysis, and maps.

What is most valuable?

The solution is user-friendly and it provides a good output that can be measured, and I can describe and pinpoint any inaccuracy shortfalls.

What needs improvement?

The report generation has room for improvement and is missing small details.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten. When the license is being used on the accounting side the solution is occupied and we have to wait to generate the report we require. In order to avoid waiting an additional license is required to run both functions at once.

How was the initial setup?

The initial setup is straightforward. We only need to import the cache and restart it.

What about the implementation team?

The implementation is completed in-house.

What other advice do I have?

I give the solution a seven out of ten.

Ekahau Site Survey is fast and reliable. I recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hussain Shabbir - PeerSpot reviewer
Chief Executive Officer at SHAH Solutions
Real User
Top 10Leaderboard
It lets you create heat maps without doing the initial survey.
Pros and Cons
  • "Ekahau lets you create heat maps without doing the initial survey. It makes the task easier."
  • "Most features are there, but the network adapter support should be better. Ekahau should support all laptops and versions. There's an issue with the driver too."

What is our primary use case?

I use Ekahau Site Survey for heat mapping wireless coverage.

What is most valuable?

Ekahau lets you create heat maps without doing the initial survey. It makes the task easier. 

What needs improvement?

When a version goes out of support, sometimes the newer version isn't already available. There should be an option to import, and maybe access points can be added to the other version as well. 

Most features are there, but the network adapter support should be better. Ekahau should support all laptops and versions. There's an issue with the driver too.

For how long have I used the solution?

I've used Ekahau for the last two years.

How was the initial setup?

Installing Ekahau is straightforward. You install it on a Windows machine, and that's it.

What about the implementation team?

I did the installation by myself.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite expensive. Not all companies can afford it

Which other solutions did I evaluate?

I've tried NetScout and Acrylic. We're comparing them, and we'll buy them if they meet our needs.

What other advice do I have?

I rate Ekahau Site Survey eight out of 10. Go for it if you can afford it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Directeur Supports et Formation at a healthcare company with 1,001-5,000 employees
Vendor
Spectrum analyzer integration allows reviewing measurements on the survey paths.

What is most valuable?

  • Planning.
  • "What-if" scenarios.
  • Spectrum analyzer integration allows reviewing measurements on the survey paths.
  • iPerf integration allows conducting a throughput continuous test along the survey path.

How has it helped my organization?

Planning design allows us to provide faster quotes to the customer. We take a safety margin but in the end, we are very close to the quote and we save time and travel.

The SpecAn and the throughput data: We include them in the survey report that we give to the customer. That's a great added-value compared to what we were doing before. Also, during the project closure meeting, we can show all the recorded survey data and it supports our recommendations to the customers.

What needs improvement?

I wish we could have an "offline" version of Ekahau in order to give the customer some kind of interactive report where he could find all the measured values.

What I mean is that today, we can only give the customer a PDF or paper report. So they can't see detailed values as when you move the mouse over an AP. I expect to give the customer a kind of read-only file where he could explore the site survey.

For how long have I used the solution?

I have used it for five years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues. Deployment is smooth and easy, in less than 10 minutes of time.

What do I think about the stability of the solution?

We did encounter stability issues with a previous version. The customer support team took my case with a very high priority and a few days later, a patch was released. Our current version is very stable.

What do I think about the scalability of the solution?

We have not encountered any scalability issues, compared to my first years of use; I've added the SpecAn feature, the GPS.

New APs are added regularly for the predictive feature.

How are customer service and technical support?

Customer Service:

N/A: Initial purchase and yearly renewal are made through a reseller.

Technical Support:

Technical support is 10/10. They're fast to answer and solve your issue.

Which solution did I use previously and why did I switch?

We previously used AirMagnet some years ago. We changed because of the slowness of the software.

How was the initial setup?

Initial setup is straightforward. The only option is for the GPS feature. When starting ESS for the first time, you need an internet connection to validate the licence.

What about the implementation team?

An in-house team implemented it.

What's my experience with pricing, setup cost, and licensing?

Choose the PRO + Spectrum version. The Basic version doesn't have the planning features.

What other advice do I have?

It's a great product; regular updates make it dynamic and bring us new possibilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alex-Wilson - PeerSpot reviewer
Alex-WilsonOwner at Collabsion, Inc.
LeaderboardReal User

I like using the spectrum analyzer especially in crowded WiFi areas. I have used it to locate rogue access points as well as other sources of interference. It is simple to use.

PeerSpot user
Senior Consultant at a tech services company with 1-10 employees
Consultant
DXF/DWG floor plans can be imported.

What is most valuable?

  • Importing DXF/DWG floor plans
  • Autoplanner
  • Customizable report templates

How has it helped my organization?

Importing more than 200 floor plans of 50 buildings has been easily accomplished because layers could be deselected before importing.

The Autoplanner feature gave us the opportunity to sketch a channel grid as well as the raw placements of access points.

It provides easy reporting using our own report templates.

What needs improvement?

  • Batch reporting for large projects with many project files

For how long have I used the solution?

I have used it since 2008.

How is customer service and technical support?

Technical support is excellent; quick feedback and appropriate solutions.

How was the initial setup?

Setup is done very easily.

What's my experience with pricing, setup cost, and licensing?

If in doubt, buy the Professional Edition to have all features activated (e.g., 3D planning). Have NIC-300 USB stick (multiple NICs recommended for several measurements in parallel) as well. Otherwise, you will not have the opportunity to measure SNR.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated AirMagnet and NetPlanner.

What other advice do I have?

From my experience, Ekauhau has always been very interested in improving their software by listening to users' demands and requirements. From my point of view, they successfully ease the complex process of designing wireless LAN on a professional level.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a computer software company with 501-1,000 employees
Real User
Quick implementation, scalable, but stability could improve
Pros and Cons
  • "Ekahau Site Survey is scalable."
  • "I am having problems importing maps to Ekahau Site Survey. Importing is one of the first steps in using the solution and it is getting stuck. The problem could be that our maps are large with many layers."

What is most valuable?

The scalability of the solution is good.

What needs improvement?

I am having problems importing maps to Ekahau Site Survey. Importing is one of the first steps in using the solution and it is getting stuck. The problem could be that our maps are large with many layers.

For how long have I used the solution?

I have been using Ekahau Site Survey for approximately one month.

What do I think about the stability of the solution?

I rate the stability of the Ekahau Site Survey a six out of ten.

What do I think about the scalability of the solution?

Ekahau Site Survey is scalable.

In my company, my network team of less than 10 is using the solution.

How are customer service and support?

We have had a problem with the solution and the support has not figured out how to solve it.

How was the initial setup?

The initial setup of the Ekahau Site Survey is easy.

What other advice do I have?

I rate Ekahau Site Survey a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user