Whether the product will serve the purpose or not depends on where you want to put the tool. The product is mainly used in data centers and enterprises.
jSenior system engineer at a tech services company with 11-50 employees
Offers great integration capabilities to users
Pros and Cons
- "The solution's most valuable feature is its good integration with solutions from other vendors."
- "You have to build the stackable interface by yourself in Dell PowerConnect Switches [EOL], making it an area that can be considered for improvement."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is its good integration with solutions from other vendors. The rest of the tool's features are the same, meaning they are just functioning as they should.
What needs improvement?
The older Dell PowerConnect Switches have a stackable interface, especially Dell PowerSwitch N Series on the end series. You have to build the stackable interface by yourself in Dell PowerConnect Switches [EOL], making it an area that can be considered for improvement.
For how long have I used the solution?
I have been using Dell PowerConnect Switches [EOL] for more than fifteen years. My company operates as a reseller, partner, and integrator for Dell.
Buyer's Guide
Dell PowerConnect Switches [EOL]
December 2025
Learn what your peers think about Dell PowerConnect Switches [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a 100 percent stable solution.
What do I think about the scalability of the solution?
Scalability-wise, the solution is easy to use.
I work with large customers or enterprise-sized businesses.
How are customer service and support?
The solution's technical support is satisfactory. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I sell Cisco and HP to other people. The majority of the vendors offer the same type of products when it comes to switches.
How was the initial setup?
The product's initial setup phase is easy.
The time to deploy the tool depends on the solution you are trying to build, and it can range from hours to days.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, if one means it is a cheap solution, and ten means it is a very expensive tool, I rate the product's price as seven. The tool is a bit pricey. I am satisfied with the tool's licensing fees.
What other advice do I have?
There is hardly any maintenance required for the tool.
One person is enough to maintain the tool.
I have not used any AI features in the tool.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
General Director at a tech services company with 51-200 employees
A stable and reliable product covered with great warranties
Pros and Cons
- "The most valuable features of the solution stem from the fact that it is a stable and reliable product covered with good warranties and prices that ensure deep discounts for partners."
- "A user can take care of the product's installation part, but it may not seem to be an easy process."
What is our primary use case?
Dell PowerConnect Switches is a solution used by the cabinet of ministers in governmental structures, businesses, and other national agencies for television and broadcasting. Dell PowerConnect Switches can be considered a very compatible product with Cisco products. With the product's documents having documents available for Dell PowerConnect Switches, you can prepare something similar to Cisco. The price of Dell PowerConnect Switches is very competitive since there may be no proper variety of products like Cisco has when it comes to Dell.
What is most valuable?
The most valuable features of the solution stem from the fact that it is a stable and reliable product covered with good warranties and prices that ensure deep discounts for partners.
What needs improvement?
From an improvement perspective, I would like Dell to offer more core products to users since Dell doesn't offer a wide range of products. I want the product to be more compatible with Cisco.
It would be great if users could have more products for their core business.
For how long have I used the solution?
I have experience with Dell PowerConnect Switches for more than ten years. My company sells the solution.
What do I think about the stability of the solution?
The stability of the product is very good.
What do I think about the scalability of the solution?
It is a scalable solution.
Around 30 to 40 customers of our company work with Dell PowerConnect Switches.
How are customer service and support?
Support-wise, Dell PowerConnect Switches look like the rest of the products in the market. My company doesn't have to deal with bad technical support from Dell. The technical support's response time is quite fast.
How was the initial setup?
A user can take care of the product's installation part, but it may not seem to be an easy process.
During the deployment process, my company's engineers visit our customers' sites to set up all of the equipment before installing and connecting everything and then start making adjustments per a set procedure.
The solution is deployed on an on-premises model.
My company can call Dell via phone and ask for support when it comes to the product's deployment process, but in such a scenario, we need to pay something, meaning there is an opportunity provided to us where we can seek help from Dell employees but we try not to use it.
What about the implementation team?
My company never pays for Dell ProDeploy and to get the installation done by employees from Dell, as we do it ourselves.
What's my experience with pricing, setup cost, and licensing?
The product's price is normal and okay since Dell normally ensures that all its products are equipped with licenses and warranties. When Dell terminates a product's warranty after three, five, or seven years in the port, you automatically will have to renew the licenses. In my opinion, it is a product that is priced somewhere in the middle, making it a well-priced solution in the middle. It is not a very cheap product.
What other advice do I have?
The setup process of the product is not a problem. I need Dell to offer a variety of products and be more compatible with Cisco.
My company does everything perfectly with the help of Dell PowerConnect Switches. For the engineers and customers, Cisco is a little bit simpler tool compared to Dell products, but I am not sure about it since the opinion is based on what our company's customers claim.
I rate the overall product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Dell PowerConnect Switches [EOL]
December 2025
Learn what your peers think about Dell PowerConnect Switches [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Chief Technology Officer / Chief Information Security Officer at a tech services company with 11-50 employees
Extremely reliable, plug and play setup, with high return on investment
Pros and Cons
- "There is high reliability since we have used them for close to twenty years and only had possibly one failure."
- "The one issue you face in the industry there is always some planned obsolescence in these switches."
What is our primary use case?
Our primary use case is we connect people to them.
What is most valuable?
They are easy to work with and very reliable.
What needs improvement?
The one issue you face in the industry there is always some planned obsolescence in these switches.
For how long have I used the solution?
I have been working with Dell PowerConnect Switches for the past ten years.
What do I think about the stability of the solution?
There is high reliability since we have used them for close to twenty years and only had possibly one failure.
How are customer service and support?
We do not stress out our systems and so there is very little need for extra maintenance.
How was the initial setup?
The initial setup was easy you just turn them on and plug them in.
What's my experience with pricing, setup cost, and licensing?
The initial cost was high but since they have lasted for over ten or twenty years they are worth it.
What other advice do I have?
I would rate Dell PowerConnect Switches a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Solution Architect at a media company with 1,001-5,000 employees
Reliable, easy to set up, and has good throughput, but lacks SD-WAN support, and its knowledge base and technical support need improvement
Pros and Cons
- "The most valuable feature of Dell PowerConnect Switches for me is the throughput. I also like that the product has more compatibility with Dell infrastructure, especially with EMC and new generation Dell servers. Dell PowerConnect Switches can also easily integrate with Dell servers, and this is another pro."
- "What's lacking in Dell PowerConnect Switches is SD-WAN integration, and this is what needs to be improved in it. All enterprises now move towards SD-WAN infrastructure, and because Dell PowerConnect Switches don't currently support SD-WAN, the product would be replaced, considered a secondary switch, or linked up to a different switch. Integration or support for SD-WAN is what I'd like to see in the next version of Dell PowerConnect Switches."
What is our primary use case?
My main use case for Dell PowerConnect Switches is as a data center switch, but only for specific servers.
What is most valuable?
The most valuable feature of Dell PowerConnect Switches for me is the throughput. I also like that the product has more compatibility with Dell infrastructure, especially with EMC and new generation Dell servers. Dell PowerConnect Switches can also easily integrate with Dell servers, and this is another pro.
What needs improvement?
What's lacking in Dell PowerConnect Switches is SD-WAN integration, and this is what needs to be improved in it.
All enterprises now move towards SD-WAN infrastructure, and because Dell PowerConnect Switches don't currently support SD-WAN, the product would be replaced, considered a secondary switch, or linked up to a different switch. Integration or support for SD-WAN is what I'd like to see in the next version of Dell PowerConnect Switches.
For how long have I used the solution?
My experience with Dell PowerConnect Switches is three to four years.
What do I think about the stability of the solution?
Dell PowerConnect Switches is a product that's quite stable.
What do I think about the scalability of the solution?
I find Dell PowerConnect Switches scalable.
How are customer service and support?
The technical support for Dell PowerConnect Switches isn't comparable with Cisco, Dell, and other major vendors. Dell support is improving, and it's good, not bad, but it's not comparable to Cisco support as the Cisco team is more knowledgeable and Cisco has a knowledgebase that's more easily available and reachable online. While in general, Dell products and systems has a knowledgebase that's still lacking.
If I were to rate the support for Dell PowerConnect Switches, I'd give a rating of two out of five.
How was the initial setup?
Setting up Dell PowerConnect Switches is quite easy. On a scale of one to five, with one being difficult and five being easy, my rating for the initial setup of the product is four.
What was our ROI?
If you buy Dell PowerConnect Switches as a bundle with computers and the rest of the infrastructure, it's a good setup and you'll get value from your investment or ROI from the product.
What's my experience with pricing, setup cost, and licensing?
Pricing for Dell PowerConnect Switches is quite competitive compared to Cisco and HP pricing. Dell has cheaper pricing and the company is trying to push for sales for its switching infrastructure because right now, the current market is dominated by Cisco.
In the US market, there's Cisco, HP, Juniper, and Arista which you can buy for data center switching meant for different kinds of enterprises and ISPs. Dell PowerConnect Switches, on the other hand, is a product for people who need smaller setups or individual switches, especially those looking for a cheaper product and basic switching, though you can also buy a complete suite packaged with the switches.
I have one customer that has a VxRail setup, a computer, an LDN platform, then Dell PowerConnect Switches. That customer has a complete rack, for example, four racks, and on top of the racks are Cisco switches, with the Dell switches linked up to the Cisco switches, rather than integrating the full environment with Dell. There's only a partial setup for the Dell PowerConnect Switches, then the rest of the environment has Cisco switches set up.
Many customers focus on Cisco or Arista gear, but smaller organizations or anybody looking for a smaller setup would find Dell competitive, easy to pitch, and easy to sell.
Which other solutions did I evaluate?
I evaluated Cisco, HP, and Arista products.
In comparison, Dell PowerConnect Switches provide normal switching or just the basic switching and routing protocols required for DC or campus area network infrastructure, while Cisco and HP have industry-standard and advanced protocols such as EVPN, IRS, clustering, VPC, virtual channels, etc., which are missing in Dell PowerConnect Switches. Even Arista has a good switching infrastructure for data centers.
Dell PowerConnect Switches is quite simple to operate, but if you compare it with Cisco, Arista, or HP, the switching infrastructure of Dell is inferior, and the main challenge is that it's missing industry-standard or advanced switching protocols.
The reason many people still buy Dell PowerConnect Switches, particularly the big organizations, is because of the Dell infrastructure. For example, if you buy the Dell rack solution "VxRail", then you have NSX and a complete Dell suite with storage, you'll want to have Dell PowerConnect Switches, so mostly, the switches from Dell work perfectly because they're part of a bundle of Dell products.
What other advice do I have?
I've been working with Dell PowerConnect Switches.
I would 100% recommend Dell PowerConnect Switches if you have a Dell environment and Dell infrastructure for more compatibility.
I'm rating Dell PowerConnect Switches seven out of ten. The product is fine in terms of reliability. It's just that its knowledge base is lacking and its technology also needs improvement versus other solutions in the market, so many people don't consider Dell PowerConnect Switches as primary switches.
I'm an integrator of Dell PowerConnect Switches.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT Consultant & Administrator at a tech services company with 11-50 employees
Good support, highly descriptive documentation, and useful power over Ethernet
Pros and Cons
- "Dell PowerConnect Switches are very easy to configure with the GUI. Dell supports the solution even though it has been discontinued."
- "The CLI for Dell PowerConnect Switches is sometimes confusing, especially with the LAN, but for the GUI it is simple."
What is our primary use case?
Dell PowerConnect Switches is used as the backbone for my network, which is a high-performance computing network.
What is most valuable?
Dell PowerConnect Switches are very easy to configure with the GUI. Dell supports the solution even though it has been discontinued.
Dell has done a good job in the PowerConnect series and the one I have Power over Ethernet. If I have a remote device that needs power, I can perform the switch without having to stretch for cables.
What needs improvement?
The CLI for Dell PowerConnect Switches is sometimes confusing, especially with the LAN, but for the GUI it is simple.
For how long have I used the solution?
I have been using Dell PowerConnect Switches for approximately two years.
What do I think about the stability of the solution?
The stability of Dell PowerConnect Switches is very good.
What do I think about the scalability of the solution?
Dell PowerConnect Switches can scale very well.
How are customer service and support?
I didn't have any problem with the technical support. Dell PowerConnect Switches manuals are very descriptive. It's more descriptive than any other manual that I've seen.
How was the initial setup?
When doing the implementation I don't stack Dell PowerConnect Switches up because my systems are dispersed from each other. However, they are very nice for stacking, though the cables are sometimes short. If you want to stack them up in the same rack, some of the cables might be short.
What's my experience with pricing, setup cost, and licensing?
If you want to purchase a new Dell PowerConnect Switch, you will pay up to $1,600, but I bought them used. I bought the four Dell PowerConnect Switches that I used for $1,000.
If you consider the density of the switch, which has 48 ports with Power over Ethernet, the overall cost is low.
What other advice do I have?
I rate Dell PowerConnect Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technical Consultant at a comms service provider with 10,001+ employees
Well-priced and stable solution
Pros and Cons
- "PowerConnect Switches' stability is satisfactory."
- "Dell is sometimes slow to provide updates to firmware."
What needs improvement?
Dell is sometimes slow to provide updates to firmware. In the future, I would like PowerConnect Switches to be more secure and more manageable in web-based environments.
For how long have I used the solution?
I've been using PowerConnect Switches since before 2018.
What do I think about the stability of the solution?
PowerConnect Switches' stability is satisfactory.
What's my experience with pricing, setup cost, and licensing?
PowerConnect Switches are priced well.
What other advice do I have?
I would give PowerConnect Switches a rating of eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Administrator at a media company with 51-200 employees
Multitasking tool undermined by difficult configuration
Pros and Cons
- "The most valuable feature is its ability to multitask."
- "An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved."
What is our primary use case?
My primary use cases of this solution are for wireless, routing, and filtering. For example, we use one as an edge router for our DMZ, so people from outside can reach several DMZs from our enterprise organization.
What is most valuable?
The most valuable feature is its ability to multitask.
What needs improvement?
An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved.
For how long have I used the solution?
I've been using this solution for ten to twelve years.
What do I think about the stability of the solution?
The stability of this product is ok.
What do I think about the scalability of the solution?
This solution is fairly scalable, though it is limited by the size of your CPU.
How are customer service and support?
Technical support tends to give conflicting advice on how to configure the product.
Which solution did I use previously and why did I switch?
I previously used Cisco ACI and Cisco Wireless but switched because of their pricing.
How was the initial setup?
The initial setup was very complex.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
This product is fairly cheap compared to its competitors, and there are no additional costs.
Which other solutions did I evaluate?
I evaluated Cisco, Meraki, Ruckus, and SonicWall.
What other advice do I have?
This is a very good product, and it can be used lightly, but you have to understand how it works before implementing it. I would give this product a score of seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Senior Executive at a financial services firm with 1,001-5,000 employees
Unreliable and error prone, but they can be configured in a multi-vendor environment
Pros and Cons
- "We have these switches installed in an environment with hardware from many other vendors, and so far, so good."
- "Their hardware is not reliable, it's faulty."
What is our primary use case?
We use these switches in our pharmaceutical company, which has been running for more than twenty years, since 1984.
What is most valuable?
We have these switches installed in an environment with hardware from many other vendors, and so far, so good.
What needs improvement?
Their hardware is not reliable, it's faulty. After three years of use, something goes wrong with the switches and they need replacing.
It's prone to be faulty. We expect it when we deploy them out of the box. We expect that this will be corrected and they will be more reliable in the near future. Our hope is that it would be close to the stability of Cisco and Nortel.
For how long have I used the solution?
I have been using Dell PowerConnect Switches for three years.
What do I think about the stability of the solution?
In our experience, the hardware in Dell switches is not stable.
What do I think about the scalability of the solution?
We have deployed more than 150 mixed brand switches in our office.
Which solution did I use previously and why did I switch?
We use a mixture of brands. Lately, we have purchased Dell products.
Cisco and Nortel are very stable. We have been using some switches for more than ten years. When they do have issues, we just restart and everything comes back to normal.
Which other solutions did I evaluate?
After trying Dell switches, we will be looking to explore other options.
What other advice do I have?
I have been a senior executive for more than 15 years.
I would rate Dell PowerConnect Switches a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: December 2025
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