What is our primary use case?
As a Splunk administrator, I was using Splunk for everything from collecting logs to filtering them and viewing whatever I required, including searching queries. The Splunk license was costing me millions of dollars, so I wanted a tool where input data I did not require could be transformed to churn out meaningful data that I actually needed, with only that data being ingested into Splunk. Cribl played a very important role in this regard. It not only helped me with cost optimization but also transformed the data, and it was user-friendly. I used to have a specific regex query on my indexers, but those were removed once I introduced Cribl. In that way, I am using Cribl for cost optimization.
My sources and destinations are now being taken care of, whereas before, if I wanted to route my data to any specific destination, I had to configure it manually on the Splunk side. With Cribl, one source can have multiple destinations, and it is all UI friendly. This helps me considerably.
My core purpose in using Cribl is to get insight into login logs, including user login, log out, and all those sorts of logs. I use it for that purpose and have never come across anything such as a firewall.
What is most valuable?
When managing log processing tasks, my experience with Cribl's user interface is extremely smooth, quick, and very user-friendly. If I want to monitor my incoming data, I just have to go to that specific panel and click on monitoring. I can capture the live logs and make minute changes just to view how my output would look without needing to do anything on the back end. In that way, I would say it is very user-friendly, covering most of the available standard sources and destinations without needing additional plugins. If I want to source CrowdStrike or integrate it with Kafka, all that is available right on the UI.
From my perspective, I like Cribl Edge very much. Until now, I had to collect the data using a universal forwarder as an agent installed on the source side, but with Cribl Edge, you do not require any installation. You simply set up the source on the Cribl Edge side, and it starts collecting the data. Unlike traditional forwarders where you have to manually install the agent, Cribl Edge simplifies that process. Cribl Stream is also one of the best features. If I want to perform any transformation, I can create multiple routes and perform operations on the incoming data based on my output configuration. I can have my login routes into specific dashboards based on transformations. I am using both Stream and Edge.
Cribl Edge's centralized fleet management has saved a lot of my time and effort and has also helped with cost optimization. As a core Splunk administrator, I used to manually install the Splunk universal forwarder on my source site. Since using Cribl Edge, I just set up my source and do some networking tweaks to include it in my parameters, and then the agent starts collecting the required logs for me without the traditional installation process.
What needs improvement?
I think Cribl should enhance its visualization side, similar to Splunk or Grafana, where things can be visualized more accurately or presentably. Adding features for trending data lines and predictive analysis would be a beneficial addition.
For how long have I used the solution?
I have been working with Cribl for probably more than a year, maybe around fifteen to sixteen months.
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What do I think about the stability of the solution?
Regarding stability and scalability, I have not faced any crashes, downtimes, or performance issues. I would rate it ten out of ten as it has been smooth overall. However, in tools like Splunk, you often have a free limit, but in Cribl, you need a production license to process anything.
How are customer service and support?
I am aware of Cribl's technical support. I can raise a case via email or use on-demand support. I am familiar with it but have not needed to reach out recently, though I am aware there is twenty-four seven support with a dedicated email ID.
I would rate the customer service or technical support team very high, around eight or nine. They are quick to respond, have a service-level agreement, and I have not encountered a time when it was breached. You can also provide your mobile number if something is urgent, and they will call you directly.
Which solution did I use previously and why did I switch?
Before choosing Cribl, I did not really evaluate other options. We were predominantly relying on Splunk, and aside from it, we relied on primitive AWS agents. Choosing Cribl as an independent tool offered a major advantage since it is platform-independent and can integrate with any cloud environment.
How was the initial setup?
My experience with the initial setup and deployment process was straightforward. Cribl provides training, including free certifications called Cribl University. Anyone without a background in data processing can go through those certifications to understand how to install and use Cribl for their cases. Since I come from a similar background, I faced no challenges.
What about the implementation team?
Everything was done in-house. My leadership took care of procurement, and we managed the deployment, creating the topology and using it by ourselves.
What was our ROI?
The return on investment with Cribl is huge. My enterprise would have ended up paying a lot of money for similar types of work before Cribl was introduced, so the return is quite good.
What's my experience with pricing, setup cost, and licensing?
Regarding Cribl's pricing aspect, I find it very nominal. It seems to be a startup, and from an engineering enterprise perspective, it is price-friendly and not competitive. The price-to-benefit ratio shows high benefits compared to a comparatively low price.
Which other solutions did I evaluate?
I am using the software version, not working with it on the AWS cloud.
I bought the Cribl product directly from Cribl. I reached out to my leadership, and they facilitated getting the Cribl license and everything directly from cribl.io.
What other advice do I have?
Cribl handles high volumes of diverse data types, such as logs and metrics, very well. It is a stable platform; even with high input data ingestion, it does not slow down. My experience shows it is quite stable regardless of how large the amount of data being processed.
Cribl Search has helped me in a good way regarding long-term log retention and historical investigations. However, I have not explored that area much. My prime area was to reduce the costs associated with Splunk, which costs around seventy-five million dollars yearly due to many redundant logs. Cribl helped me filter those logs for cost optimization.
Unified management has absolutely helped me and saved me a lot of time. During situations concerning a major incident, I was able to get required results in less time, saving a lot of application downtime. Using Cribl on Kubernetes and Docker shows everything regarding the health of my underlying servers, making it easy to maintain. The core purpose I am using it for is cost optimization, and it has helped reduce incident time or downtime of my application, widely assisting me in areas where I needed it.
With Cribl Search's ability to search data in place, I can troubleshoot easily. I am using Cribl Stream with configured sources and destinations. If there is an error event, I can log in to the Cribl UI and type a query, such as the index name, to see all related events. It is helping me troubleshoot on the Cribl UI.
I do not think my wisdom or tech understanding is superior to offer advice. The tool itself is promising, but given the evolution of AI and similar technologies, it would be beneficial if Cribl could provide intelligent suggestions for configuration or search, similar to Visual Studio. I would rate this review an eight overall.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.