Qualys VMDR vs VMware Service Manager comparison

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Qualys Logo
1,215 views|972 comparisons
93% willing to recommend
VMware Logo
455 views|211 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Qualys VMDR and VMware Service Manager based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"They also have threat detection which maps threats. There is a feed that comes from Qualys when a new vulnerability is found. It tells us which machines are infected with that vulnerability.""The most valuable feature is the certificate management.""Qualys VM's best features are vulnerability management and customizable scoring.""I am impressed with the VMDR feature.""I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile.""The most valuable feature is that this solution is very lightweight.""I find the most valuable features are the continuous monitoring. Even on premises, there is constant monitoring.""Performs automated, regular scans in the network."

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"All of the features are very suitable for us. It is also a stable solution.""It provides us with improved maintenance cycles.""We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."

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Cons
"Qualys Container Security can improve the interface. It could be easier to navigate and be enriched.""Endpoint stability and fault resolution could be improved.""Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems.""It's quite complex on the way it is set up, so it takes a fair bit of time in order to get your head around it in order to deploy it. Once you've deployed it, then you're never confident on the versions of the browsers and the SSL certificates, etc. You have to always go back into Qualys and check.""The customer support is very bad.""It would be nice to have an all-in-one solution that was automated and could handle the scanning and reports as well as the patching and updating.""I would like to see this solution simplified to work more easily in a multi-cloud environment.""Qualys does have an on-prem solution, but it is very expensive."

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"Not a ten because the price is high.""It needs to improve user roles and access rights.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."

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Pricing and Cost Advice
  • "Usually every implementation is different and the quote is in function of number of assets."
  • "When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
  • "It is more expensive than other products on the market."
  • "They have recently changed the pricing model, which is now better than it was before."
  • "It is different for every company, but for us, it's every three years."
  • "Qualys is cheaper and more affordable than other solutions."
  • "The pricing and licensing for Qualys could be improved."
  • "The license is on a yearly basis."
  • More Qualys VMDR Pricing and Cost Advice →

  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the… more »
    Top Answer:The process of defining and discovering scans is organized efficiently.
    Top Answer:The product is more expensive than that of any other vendor.
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    Ranking
    4th
    out of 49 in IT Asset Management
    Views
    1,215
    Comparisons
    972
    Reviews
    27
    Average Words per Review
    426
    Rating
    8.0
    23rd
    out of 49 in IT Asset Management
    Views
    455
    Comparisons
    211
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
    Learn More
    Overview

    Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time. 

    Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.

    With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.

    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    REVIEWERS
    Financial Services Firm17%
    Comms Service Provider15%
    Manufacturing Company15%
    Transportation Company11%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Government13%
    Manufacturing Company9%
    Computer Software Company8%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise21%
    Large Enterprise59%
    Buyer's Guide
    IT Asset Management
    April 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while VMware Service Manager is ranked 23rd in IT Asset Management. Qualys VMDR is rated 8.2, while VMware Service Manager is rated 7.2. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas VMware Service Manager is most compared with .

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.