We performed a comparison between OpenText Diagnostics and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"Positive features include replication capabilities, software development kits, and the architecture."
"The connections to the database are very good and updating the data files is simple to do. The dashboards are useful and user-friendly."
"It is easy to use, and easy to implement."
"We did not encounter any issues with scalability. It is almost seamless to add new index (storage) or search (used to analyze the data) nodes to the cluster."
"The graph visualization is the most valuable feature."
"The solution is the market leader."
"We solve issues that we previously could not since we now have the data."
"The correlation searches are most valuable just because we are able to do things like RBA."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"Better directions on search head clusters."
"Endpoint access is the only issue I can think to mention, even though the endpoint access we have with Cisco is fine."
"In terms of the interface, it could include some improvements for the look and feel."
"The upgrading process could be smoother."
"Not even Splunk's support guy, who came to our firm, could help with defining proper role management."
"This is a costly solution."
"We'd like to have the number of devices covered under the license to be increased."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
Earn 20 points
OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 228 reviews. OpenText Diagnostics is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our OpenText Diagnostics vs. Splunk Enterprise Security report.
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