We performed a comparison between NetApp Cloud Backup and NetApp SnapCenter based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."Scalability is very good."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."
"NetApp Cloud Backup performance is good and they have beneficial technology."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"Technical support has been very helpful when we have issues."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"The backup process finishes very quickly."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."
"Integration and reporting could be improved."
"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"The tool could be faster."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."
"Reporting of the jobs could be better."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."
NetApp Cloud Backup is ranked 55th in Backup and Recovery while NetApp SnapCenter is ranked 40th in Backup and Recovery with 24 reviews. NetApp Cloud Backup is rated 7.0, while NetApp SnapCenter is rated 8.0. The top reviewer of NetApp Cloud Backup writes "Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". NetApp Cloud Backup is most compared with Dell NetWorker, Commvault Cloud, Dell PowerProtect Data Manager, AWS Storage Gateway and Dell PowerProtect DD (Data Domain), whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Veritas NetBackup and Rubrik.
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