Kana Express [EOL] vs Vlocity comparison

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Executive Summary

We performed a comparison between Kana Express [EOL] and Vlocity based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2024).
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Top Answer:What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve… more »
Ranking
Unranked
In CRM
Views
3,353
Comparisons
2,626
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
769,065 professionals have used our research since 2012.
Comparisons
Also Known As
Trinicom
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Salesforce
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Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.
With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company23%
Manufacturing Company8%
Financial Services Firm7%
Energy/Utilities Company7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business22%
Midsize Enterprise12%
Large Enterprise67%
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
769,065 professionals have used our research since 2012.

Kana Express [EOL] doesn't meet the minimum requirements to be ranked in CRM while Vlocity is ranked 2nd in Product Configuration and Quoting. Kana Express [EOL] is rated 0.0, while Vlocity is rated 0.0. On the other hand, Kana Express [EOL] is most compared with , whereas Vlocity is most compared with Salesforce CPQ, Salesforce Sales Cloud, CloudSense, Apttus and Salesforce Service Cloud.

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