We performed a comparison between Freshdesk and Jacada WorkSpace based on real PeerSpot user reviews.
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Freshdesk is ranked 2nd in Customer Experience Management with 27 reviews while Jacada WorkSpace is ranked 26th in Workforce Engagement Management. Freshdesk is rated 8.4, while Jacada WorkSpace is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and TOPdesk, whereas Jacada WorkSpace is most compared with .
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