We performed a comparison between ESET Endpoint Protection Platform and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"It's light. I almost don't know that I am using it."
"It hasn't crashed a single time, so it is stable in that sense."
"It can scale as well."
"It's scalable."
"The administration is its most valuable feature as I can see all versions in one place."
"The most valuable feature of this solution is the management."
"Since we have started using the solution, there have been fewer compromises."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The basic features are okay and I'm satisfied with the Defender."
"The email protection is excellent, especially in terms of anti-phishing policies."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The initial setup was easy."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Microsoft Defender for Office 365 is a stable solution."
"I'm unsure as to if they could actually support a large enterprise."
"ESET should consider giving it application control."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"It can be hard to set up if you need to customize it."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"There are no areas for improvement. It does everything the consumer needs."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"I'd like some additional features any product can give me to protect our environment in a better way."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The product must provide better malware detection."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The phishing and spam filters could use some improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
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ESET Endpoint Protection Platform is ranked 4th in Advanced Threat Protection (ATP) with 96 reviews while Microsoft Defender for Office 365 is ranked 1st in Advanced Threat Protection (ATP) with 41 reviews. ESET Endpoint Protection Platform is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway and Cisco Secure Email. See our ESET Endpoint Protection Platform vs. Microsoft Defender for Office 365 report.
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