"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
"Great dashboards and good integration with other solutions."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"What is most useful is visibility."
"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."
"The product can scale."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"It would be helpful if CA provided online training for its customers."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"I can't recall coming across any missing features."
DX Performance Management is ranked 2nd in DX NetOps with 31 reviews while Scout APM is ranked 30th in Application Performance Monitoring (APM) and Observability with 1 review. DX Performance Management is rated 8.2, while Scout APM is rated 10.0. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, Grafana and New Relic.
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