We performed a comparison between Dell Encryption Enterprise [EOL], McAfee Complete Data Protection, and Microsoft BitLocker based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Sophos, Check Point Software Technologies and others in Endpoint Encryption."We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"The technical support provided by Dell EMC comes with proactive technical support."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"I am satisfied with the customer service/technical support."
"With respect to data loss prevention, I think it is helpful to the customer."
"The console allows us to manage not only endpoint protection, but DLP, and also integration with MVISION Cloud."
"The new feature for online protection does a good job of identifying traits."
"The solution has a good interface."
"I don't need to have any interaction with this product, which means that it is very, very good, and it is doing its job."
"In addition, it is easy to use, and you can define rules that protect the database beyond the built-in rules of the product. I found another purpose for the product besides the basic things that it does, protecting the database: privileged use, weak authentication, SQL injection and and database platform vulnerability."
"It provides encryption, data protection, and DLP, all under one roof. The deployment, scalability, and reporting is too good. My clients are satisfied with the stability of the product. The solution is highly scalable. The technical support's response time and turnaround time as the solution provider are excellent. The availability of great back-end support and process support makes the product great. The initial setup is straightforward, with simple configurations. I recommend the solution."
"It is easy to implement and has AD integration."
"The initial setup is very simple."
"The manageability of it is a valuable feature."
"It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments"
"Whole Disk Encryption is great. BitLocker runs seamlessly during boot up."
"Feature-wise we have the ability to encrypt fast."
"The platform provides good performance."
"It comes bundled with other Microsoft solutions."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"Some customers have less security in the solution regarding their data."
"The solution's pricing could be better."
"The solution needs a next generation or AI firewall that doesn't rely on signatures to detect traits."
"The price is a little high and could be better."
"The drive side encryption can be confusing to use and needs better documentation."
"I want simplicity. A new user opening the dashboard will be confused. It needs to be more user-friendly."
"There's a limited coverage of operating systems. The marketing strategies need to change drastically."
"I would like to have an easier and less-hassle upgrade process in future releases of the software, and extra license renewal price discounts too."
"They need to segregate McAfee Complete Data Protection for endpoints and servers."
"Technical support has not been very good."
"There are options which could be implemented to make it a little more like PGP Whole Disk Encryption."
"I would like to be able to encrypt our cloud tenancy."
"Microsoft BitLocker needs to be an all-inclusive solution. For example, a Trusted Platform Module (TPM) cryptoprocessor is required to use Bitlocker with your computer which keeps Bitlocker from adoption beyond Windows."
"They can improve the security of the application and include an encryption disk in the next feature."
"I often have to make multiple attempts to log in."
"The initial setup is complex."
"The encryption takes a long time to complete, and our system runs very slowly while it is encrypting."
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